sallecc Posted February 8, 2022 Share Posted February 8, 2022 Hi all, I guess this is visa related, as I need to send my passport from Phuket to Bangkok to make a visa, but Kerry refused according to their policy. Any recommendations on other domestic couriers (or EMS) from any of you guys who did it before? Thanks! Link to comment Share on other sites More sharing options...
Popular Post ubonjoe Posted February 8, 2022 Popular Post Share Posted February 8, 2022 I have never had a problem with the Thai Post EMS service for sending and receiving anything. The US embassy mentions it and DHL for sending old passports and returning it and the new passport. 8 2 Link to comment Share on other sites More sharing options...
Popular Post DrJack54 Posted February 8, 2022 Popular Post Share Posted February 8, 2022 I second uj post. I often send mail from Koh Samet to Bangkok using Thai post EMS. Never an issue. 3 Link to comment Share on other sites More sharing options...
Popular Post HashBrownHarry Posted February 8, 2022 Popular Post Share Posted February 8, 2022 DHL. 4 Link to comment Share on other sites More sharing options...
itsari Posted February 8, 2022 Share Posted February 8, 2022 Kerry sent my passport from Chiang Mai to Bangkok with no questions asked for a price of 25 baht . I have faith in Kerry but not with Thai Post 1 2 2 Link to comment Share on other sites More sharing options...
Popular Post BritTim Posted February 8, 2022 Popular Post Share Posted February 8, 2022 12 minutes ago, itsari said: I have faith in Kerry but not with Thai Post My experience with Thai Post EMS have always been fine. Going back 20 years or so, there were cases of pilfering from parcels sent via Thailand Post, but I have seen no reports of this in recent years, especially when using EMS. 5 1 Link to comment Share on other sites More sharing options...
PoodThaiMaiDai Posted February 8, 2022 Share Posted February 8, 2022 I trust Kerry, but I would not disclose what is in the package. 2 Link to comment Share on other sites More sharing options...
itsari Posted February 8, 2022 Share Posted February 8, 2022 2 minutes ago, BritTim said: My experience with Thai Post EMS have always been fine. Going back 20 years or so, there were cases of pilfering from parcels sent via Thailand Post, but I have seen no reports of this in recent years, especially when using EMS. I wish i could say the same about the Thai Post .My experience has not been good over the seven years i have lived here in Thailand . 2 1 1 Link to comment Share on other sites More sharing options...
KhunBENQ Posted February 8, 2022 Share Posted February 8, 2022 34 minutes ago, itsari said: Kerry sent my passport from Chiang Mai to Bangkok with no questions asked for a price of 25 baht . Registered with tracking and receipt of delivery? EMS anytime. 1 Link to comment Share on other sites More sharing options...
ukrules Posted February 8, 2022 Share Posted February 8, 2022 (edited) When you send 'documents' you don't need to list what they are..... For a passport we're talking DHL or Fedex Edited February 8, 2022 by ukrules Link to comment Share on other sites More sharing options...
Popular Post sallecc Posted February 8, 2022 Author Popular Post Share Posted February 8, 2022 (edited) Thanks guys, I used EMS at Post office 1pm, next day delivery Phuket to BKK 50thb, great service and very polite staff. Edited February 8, 2022 by sallecc 6 1 Link to comment Share on other sites More sharing options...
KhunLA Posted February 8, 2022 Share Posted February 8, 2022 (edited) Never a problem with ThaiPost EMS DHL & FedEx, I personally would avoid, and they probably use ThaiPost anyway to ship things, so 1 or 2 people less to handle your PP. Anyone notice any inter-province DHL or FedEx trucks or planes ? ???? I used to drive / truck 'air freight' every day, from Philly to Harrisburg PA, USA. Even did special runs, air freight again, from Philly to Miami. It isn't always what you think. And at that express AF premium price ????. Edited February 8, 2022 by KhunLA 1 Link to comment Share on other sites More sharing options...
EricTh Posted February 8, 2022 Share Posted February 8, 2022 1 hour ago, itsari said: Kerry sent my passport from Chiang Mai to Bangkok with no questions asked for a price of 25 baht . I have faith in Kerry but not with Thai Post 25 baht is cheap. I think I will use Kerry in the future. 1 Link to comment Share on other sites More sharing options...
itsari Posted February 8, 2022 Share Posted February 8, 2022 2 hours ago, EricTh said: 25 baht is cheap. I think I will use Kerry in the future. I was asking for the price a second time as I was surprised at the price . The passport was sent back using Kerry and I took notice that the price was 35 baht . Link to comment Share on other sites More sharing options...
KhunBENQ Posted February 8, 2022 Share Posted February 8, 2022 If cheap is the criteria for sending valuable documents be happy with it. Kerry usually does not even find my house without doing a phone call which I direct to the daughter. 1 Link to comment Share on other sites More sharing options...
BKKTRAVELER Posted February 8, 2022 Share Posted February 8, 2022 I never thought that I'd entrust my passport with any delivery services. But my agent has been sending it back through EMS and Kerry Express. Both worked perfectly. EMS took 1 day while Kerry Express delivered on the same day (Bkk to Bkk). I won't lie, I was always nervous for something to go wrong though.. Although I never had issues with any delivery services yet for 14 years in Thailand now. 2 Link to comment Share on other sites More sharing options...
mvdf Posted February 9, 2022 Share Posted February 9, 2022 Kerry. Trusted and reliable. Used them to send important documents from Phuket to BKK. Sent without fuss. Arrived without fuss. I also used Kerry in Cambodia and they didn't disappoint. DHL too. Was a bit apprehensive initially as I was sending irreplaceable documents to Germany but they delivered as promised with flying colours. Link to comment Share on other sites More sharing options...
Rando Posted February 9, 2022 Share Posted February 9, 2022 Anyone but DHL. Cannot be trusted in Thailand. Have lost many items thanks to DHL 1 Link to comment Share on other sites More sharing options...
Crazy Noobie Posted February 9, 2022 Share Posted February 9, 2022 I have had much success with FedEx and DHL with sending important documents. I have had several issues with the local post (missing letters and so on). Link to comment Share on other sites More sharing options...
RocketDog Posted February 9, 2022 Share Posted February 9, 2022 25 minutes ago, Rando said: Anyone but DHL. Cannot be trusted in Thailand. Have lost many items thanks to DHL All of my experiences in Thailand with DHL have been frustrating and expensive failures. Link to comment Share on other sites More sharing options...
keithkarmann Posted February 9, 2022 Share Posted February 9, 2022 DHL I sent a document to the UK it was picked up on Friday and it arrived at my daughters address in the UK the following Monday. Very efficient. Link to comment Share on other sites More sharing options...
robertson468 Posted February 9, 2022 Share Posted February 9, 2022 20 hours ago, itsari said: Kerry sent my passport from Chiang Mai to Bangkok with no questions asked for a price of 25 baht . I have faith in Kerry but not with Thai Post You don't say why, or do you just dislike things Thai? Link to comment Share on other sites More sharing options...
brianthainess Posted February 9, 2022 Share Posted February 9, 2022 16 hours ago, KhunBENQ said: If cheap is the criteria for sending valuable documents be happy with it. Kerry usually does not even find my house without doing a phone call which I direct to the daughter. Kerry always finds my house, whereas Thai post can not, nothing delivered for 2 years ! plus. Kerry always phone before, IMO just to check I'm in. Link to comment Share on other sites More sharing options...
itsari Posted February 9, 2022 Share Posted February 9, 2022 2 hours ago, robertson468 said: You don't say why, or do you just dislike things Thai? Kerry is a Thai company , so why are you asking if I like things Thai ? Why i do not use the Thai post is because they fail to deliver the goods and the people working in the post office where i live need a lesson in how to treat a customer . Like most Government run businesses around the world . Link to comment Share on other sites More sharing options...
sallecc Posted February 9, 2022 Author Share Posted February 9, 2022 2 hours ago, itsari said: Kerry is a Thai company , so why are you asking if I like things Thai ? Why i do not use the Thai post is because they fail to deliver the goods and the people working in the post office where i live need a lesson in how to treat a customer . Like most Government run businesses around the world . I agree with the government run businesses, although I must say the Post offices in my area (Kata & Karon, Phuket) are reliable and efficient, and staff were always delightful (from my personal experience), especially EMS. Kerry always gets my vote for receiving the goods, because they always call before delivery. For sending, I prefer EMS because Post office is 1 minute from my condo... One time I tried Kerry app for pickup booking, they absolutely failed on all levels (I called their CS, which is abroad, they even couldn't see confirmed booking in the system, then local CS called me and we canceled the booking, and then 3 hours later Kerry guy was in my lobby to pick up the 'canceled' shipment (which I've sent with EMS 3 hours ago, eh...), I uninstalled the app... Kerry is Chinese now, SF bought them, not to say their service will get worse, because SF is actually pretty efficient in HK & China, but... that Belt and Road thingy is creeping in, slowly and everywhere... (Darth Vader 'Imperial March' theme now playing in the background, lol) 1 Link to comment Share on other sites More sharing options...
sallecc Posted February 9, 2022 Author Share Posted February 9, 2022 Just now, sallecc said: I agree with the government run businesses, although I must say the Post offices in my area (Kata & Karon, Phuket) are reliable and efficient, and staff were always delightful (from my personal experience), especially EMS. Kerry always gets my vote for receiving the goods, because they always call before delivery. For sending, I prefer EMS because Post office is 1 minute from my condo... One time I tried Kerry app for pickup booking, they absolutely failed on all levels (I called their CS, which is abroad, they even couldn't see confirmed booking in the system, then local CS called me and we canceled the booking, and then 3 hours later Kerry guy was in my lobby to pick up the 'canceled' shipment (which I've sent with EMS 3 hours ago, eh...), I uninstalled the app... Kerry is Chinese now, SF bought them, not to say their service will get worse, because SF is actually pretty efficient in HK & China, but... that Belt and Road thingy is creeping in, slowly and everywhere... (Darth Vader 'Imperial March' theme now playing in the background, lol) Sorry I really have no idea why AseanNow is doing these bold font paragraphs on it's own, looks ugly and they should fix that, I saw it in other people's messages too... (in this quoted text it's not bold, but if you look at my original message you'll see my meaning. Link to comment Share on other sites More sharing options...
Thingamabob Posted February 9, 2022 Share Posted February 9, 2022 On 2/8/2022 at 1:47 PM, itsari said: I wish i could say the same about the Thai Post .My experience has not been good over the seven years i have lived here in Thailand . Tell us more. Link to comment Share on other sites More sharing options...
steven100 Posted February 9, 2022 Share Posted February 9, 2022 EMS is fine, DHL is fine. Link to comment Share on other sites More sharing options...
TravelerEastWest Posted February 12, 2022 Share Posted February 12, 2022 Kerry sometimes leaves packages at my front gate on teh street - without permission - would not consider them for a passport EMS is cheap and works well DHL is better. Link to comment Share on other sites More sharing options...
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