Design changes caused Hanoi bus rapid transit failure: World Bank

Motorbikes encroach into a BRT-exclusive lane in Hanoi, June 28, 2022. Photo by VnExpress/Ngoc Thanh

Hanoi's BRT line failed to attract as many passengers as it should have because its design was changed from the original plan, according to World Bank Vietnam.

The Kim Ma-Yen Nghia BRT line, which received funding and other assistance from the World Bank, has not been able to meet expectations even after six years in operation. Critics have said that it has failed to attract enough passengers, give the city's public transport system a boost, or reduce congestion.

However, Shigeyuki Sakaki, a Senior Urban Transport Specialist working with the World Bank's Transport and ICT Global Practice, said that while the BRT has failed to meet its target regarding the number of passengers, it has become a foundation for a new form of public transport with higher standards than normal buses.

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