November 2, 20223 yr Hi all, I've been using Lazada online for several years now with no problems. I placed an order a few days ago but I won't be at my home for the estimated delivery date range. I received a call early this morning and I have to go up North for a family funeral. Now I have a problem, can Lazada orders be postponed to a later date. Thanks
November 2, 20223 yr No unfortunately NOT You have a couple of options A) is there no one else who can accept the delivery? Neighbour for example? B) Contact Lazada and tell them your problem and they can give you some options C) Not home so not accept. Did you pay via COD or did you prepay?
November 2, 20223 yr Do they not leave a post office pick note or leave at local depot I'm waiting for a delivery and wondering what would happen if I wasn't at home when delivery came, or is it just return to sender?
November 2, 20223 yr If you know WHO is delivering it, contact them, give them the tracking number and ask them for options. Don’t miss the latest headlines from Thailand and around the world. Get the Asean Now Briefing newsletter, delivered daily. Sign up here.
November 2, 20223 yr Just now, Marcomilton7 said: Do they not leave a post office pick note or leave at local depot I'm waiting for a delivery and wondering what would happen if I wasn't at home when delivery came Generally you will get an "attempted delivery" notice and they will redeliver the next day. Don’t miss the latest headlines from Thailand and around the world. Get the Asean Now Briefing newsletter, delivered daily. Sign up here.
November 2, 20223 yr Author The Lazada website states after the 2nd failed delivery attempt the parcel will be taken back and the order cancelled. It doesn't mention if you get a refund or not.
November 2, 20223 yr If you have already paid for it ,they might just leave it inside the gate , if you live in a house, as they dont get you to sign for deliveries now , just take a picture on the phone of your house number. regards worgeordie
November 2, 20223 yr 1 minute ago, Marcomilton7 said: Do they call you if you not present? They will (should) call before making the delivery.
November 2, 20223 yr 1 minute ago, Marcomilton7 said: Do they call you if you not present? They generally call you on the way to delivering it to see if anyones home. Don’t miss the latest headlines from Thailand and around the world. Get the Asean Now Briefing newsletter, delivered daily. Sign up here.
November 2, 20223 yr Just now, CharlieH said: They generally call you on the way to delivering it to see if anyones home. Not always, we had recently deliveries from one company, and they just show up and never call
November 2, 20223 yr Just now, MJCM said: Not always, we had recently deliveries from one company, and they just show up and never call You didnt read the "generally" part then ? Don’t miss the latest headlines from Thailand and around the world. Get the Asean Now Briefing newsletter, delivered daily. Sign up here.
November 2, 20223 yr 2 minutes ago, CharlieH said: You didnt read the "generally" part then ? guess not But that said, this is only happening since recently and we have over 400 orders with Lazada
November 2, 20223 yr 16 minutes ago, mason 45 said: The Lazada website states after the 2nd failed delivery attempt the parcel will be taken back and the order cancelled. It doesn't mention if you get a refund or not. Go to their website, go to help page via Customer Care and go to chat. When in chat, type in "Talk to Live person" and let them know.
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