My Laptop going crazy.

[swissie]

My laptop going crazy. For example: More and more it happens when I want to sart-up the screen remains black. Then I have to "kill" the pointless procedure by pressing the "on" button. After a second start-up after 10 seconds the start up is successful.

 

Also; By clicking on the "return arrow" (upper left of the screen), it brings me back not to the previous site but to the 2nd previous site.

 

Crazy! My laptop tells me that his name is "ASUS". 4 years old. Not sure if that is of any importance.

 

[CharlieH]

It could be any number of issues, but as "kill" forces a restart, it could be pointing at your hard drive not booting correctly.

 

You might also want to check your "start up" apps and see if there is anything there that shouldnt be or doesnt need to be started at start=up slowing or interfering.

 

 

[KhunHeineken]

It might be some Windows Updates. 

 

Let it run for an hour and see what happens. 

[IsaanT]

1. Startup Issue: Screen Remains Black

• Possible Causes:

  • Hardware: The laptop might have a failing hard drive, a defective display, or an issue with the motherboard or GPU.
  • Power Management: Incorrect sleep or hibernate settings can cause the display to fail during startup.
  • Software: Corrupted system files or a buggy update.

• Troubleshooting Steps:

  1. Hard Reset: Turn off the laptop, unplug it, and hold the power button for 30 seconds to drain any residual power.
  2. Check External Display: Connect an external monitor to see if the display is working. If it works, the issue is with the laptop’s screen.
  3. Boot into Safe Mode: If the startup fails, repeatedly press F8 (or Shift + F8 on some laptops) during boot to access Safe Mode. This can help diagnose if software is the culprit.
  4. Run a Startup Repair:
     • Boot into Windows Recovery by holding Shift while clicking "Restart."
     • Navigate to Advanced Options > Startup Repair and let Windows attempt repairs.
  5. Update Drivers: Update the GPU and chipset drivers via the manufacturer’s website.
  6. Test the Hard Drive: Use a tool like CrystalDiskInfo or built-in diagnostics to check for failing sectors.

2. Browser "Back Arrow" Issue

• Possible Causes:

  • Browser Cache or Cookies: Corrupted data may cause unusual behavior.
  • Browser Extensions: A problematic extension might be interfering with navigation.
  • Input Device Issue: If the mouse or trackpad double-clicks unintentionally, it could jump back multiple pages.

• Troubleshooting Steps:

  1. Clear Browser Cache:
     • Open the browser settings.
     • Clear browsing data, ensuring "Cookies and other site data" and "Cached images and files" are selected.
  2. Disable Extensions:
     • Temporarily disable all extensions to see if the problem resolves.
  3. Test Another Browser:
     • Try using a different browser to determine if the issue is browser-specific.
  4. Check Input Devices:
     • Test the mouse or trackpad to ensure it isn’t causing accidental double clicks. On Windows, you can adjust double-click speed in Control Panel > Mouse Settings.
  5. Reset the Browser:
     • In browser settings, reset to default configurations.
  6. Update the Browser:
     • Ensure the browser is up-to-date, as bugs are often fixed in newer versions.

3. General Suggestions

• Check for Updates: Ensure the operating system and all drivers are up-to-date.
• Run Diagnostics:
  • On Windows laptops, you can use tools like Windows Memory Diagnostic or the manufacturer's built-in diagnostics (accessible via the BIOS/UEFI).
• Consider Malware: Run a full scan using a trusted antivirus or anti-malware tool (e.g., Malwarebytes).
• Backup Important Files: If the hardware is failing, ensure critical data is backed up to an external drive or cloud storage.
• Reinstall the Operating System: If the issues persist and hardware checks out, consider a clean OS reinstall.

 

If these steps don’t resolve the problems, the laptop may need professional servicing. It could be suffering from deeper hardware issues like a failing hard drive, RAM, or a motherboard fault.

[iLuvThai]

On 1/25/2025 at 9:29 PM, swissie said:

More and more it happens when I want to sart-up the screen remains black

When you are done working on your laptop do you shut it down completely or just put it to sleep mode? 

I ask because we were having issues with our work laptop and my employer told us just put it to sleep instead of re-booting everyday. It's been working fine and that's what I've been doing with mine since then. I only restart it when it's downloaded updates. 

 

 

 

[Ben Zioner]

On 1/25/2025 at 9:29 PM, swissie said:

My laptop going crazy.

That's not as bad as my running nose.

[Pdavies99]

I would suggest a full download copy of your files to another portable usb etc, the effect a reboot.

 

It sounds like your hard drive is on the way out though.

[scottiejohn]

2 hours ago, iLuvThai said:

When you are done working on your laptop do you shut it down completely or just put it to sleep mode? 

I ask because we were having issues with our work laptop and my employer told us just put it to sleep instead of re-booting everyday. It's been working fine and that's what I've been doing with mine since then. I only restart it when it's downloaded updates. 

 

 

 

You should shut it down overnight!

All computers should also be "restarted" rather than switched OFF then ON about once per week.

What's the Difference Between Restarting and Shutting Down My Computer? | HowStuffWorks