Thai man assaulted by seller for trying on shoes without buying - video

[snoop1130]

Photo via TikTok/ @mamaploysaii

 

By Petch Petpailin

 

A Thai woman took to social media to seek justice for her family after a shoe seller at a shopping mall in the Si Racha district of Chon Buri physically assaulted her husband when their son tried on a pair of shoes but did not buy them.

 

The woman named Ploysai shared videos of the assault on her TikTok account, @manaploysaii, yesterday, February 5. The first video was recorded by her and her husband, while the second was CCTV footage obtained from the mall.

 

Ploysai explained that she and her husband visited the shopping mall with their three children. Their eldest daughter asked Ploysai to go to the shoe stall, saying she liked one of the pairs. However, Ploysai decided not to buy them for her daughter, as she already had a similar pair.

 

 

Ploysai intended to buy shoes for her youngest son, who was being held by her husband. She stated that she asked the female seller for permission to try on a pair in size 20 but found them too small. She then requested a larger size, 22, but they were too loose.

 

When she asked for a size 21, the vendor informed her that it was out of stock. Ploysai apologised to the seller, thanked her for her service, and left the store.

 

Unfortunately, a man, suspected to be the husband of the female shoe seller, approached Ploysai and her family, accusing them of causing chaos in his shop and trying on shoes for fun.

 

 

Children left traumatised

 

Ploysai stated that she and her husband tried to explain that they did not buy the shoes because they did not fit their child’s feet. However, the man reportedly continued to berate them until Ploysai’s husband took out his phone to record the incident.

 

In the CCTV footage, the man is seen knocking the phone out of her husband’s hand and pushing him on the shoulder, even though he was carrying their young son.

 

Ploysai stated that security guards intervened and escorted her family back to their car for safety. She attempted to obtain the seller’s full name from the mall to report the incident to the police but the mall claimed they only had the man’s nickname.

 

 

The couple reported that their children were left traumatised, with their middle daughter unable to sleep the entire night.

 

Thai netizens expressed their support for the family, stating that it was common for customers to try on shoes before buying and also reasonable for them to decline if the shoes did not fit.

 

They called on the shopping mall to issue a statement on the incident and take appropriate action against the two shoe sellers.

 

Source: The Thaiger

-- 2025-02-06

 

 

[BangkokReady]

Not uncommon, sadly.  Customer service isn't really a thing in Thailand.  They don't want you bothering them or touching their merchandise unless you are definitely going to buy.

[jacko45k]

12 hours ago, BangkokReady said:

Not uncommon, sadly.  Customer service isn't really a thing in Thailand.  They don't want you bothering them or touching their merchandise unless you are definitely going to buy.

Shoe shops, sadly, do seem to excel at such attitude, you got them off their phone and now expect them to search around in the stock room!

[thesetat]

12 hours ago, BangkokReady said:

Not uncommon, sadly.  Customer service isn't really a thing in Thailand.  They don't want you bothering them or touching their merchandise unless you are definitely going to buy.

Hogwash, many times I have been shopping with my family and doing this same thing. Noone buys shoes without trying them on first. There is obviously more to the reasons for this mans actions and violence. Perhaps unrelated to his work yet making him upset while there. 

The woman should file charges for assault against the man and a nice lawsuit against the store owner or mall. 

[hotsun]

He should hire someone, that business seems too stressful for him

[Ben Zioner]

HHmmmmhh Phuket, Hua Hin, Koh Tao, Chon Buri, where next?. Unsafe country.

[save the frogs]

12 hours ago, snoop1130 said:

accusing them of causing chaos in his shop and trying on shoes for fun

who tries on shoes for fun? haha. that's nuts. 

 

[jacko45k]

1 minute ago, save the frogs said:

who tries on shoes for fun? haha. that's nuts. 

 

Women!

[Lucky Bones]

2 minutes ago, save the frogs said:

who tries on shoes for fun? haha. that's nuts. 

 

Al Bundy?

[JoseThailand]

That's why I prefer to buy things from big stores, not small mom and pop stalls

[jacko45k]

3 minutes ago, JoseThailand said:

That's why I prefer to buy things from big stores, not small mom and pop stalls

Even in the Malls, shoe stores are just a single or double unit with a maximum of two staff, often just one. 

[impulse]

I've got a fat head, and most hats don't fit.  I won't buy one before I try it on.  Which means most stalls in Bangkok will never sell me a hat.  They won't let me try them on.  I suspect it's the same with shoes.

 

IMO, the prudent thing to do is to settle on a price, then try it on.  I do agree that the price should be negotiated before the try-on.  It must be exasperating to do all that, and then the customer wants a ridiculously low price.

 

[OneMoreFarang]

13 hours ago, snoop1130 said:

trying on shoes for fun.

Is that a thing?

[hotchilli]

13 hours ago, snoop1130 said:

They called on the shopping mall to issue a statement on the incident and take appropriate action against the two shoe sellers

This causes a bad name for the mall... kick-out the shoe sellers.

[hotchilli]

2 minutes ago, OneMoreFarang said:

Is that a thing?

My missus say's yes

[BangkokReady]

1 hour ago, thesetat said:

Hogwash, many times I have been shopping with my family and doing this same thing.

 

Nah. It's the truth, even if you don't like it.

 

1 hour ago, thesetat said:

Noone buys shoes without trying them on first. There is obviously more to the reasons for this mans actions and violence. Perhaps unrelated to his work yet making him upset while there. 

The woman should file charges for assault against the man and a nice lawsuit against the store owner or mall. 

 

🥱

[watchcat]

1 hour ago, save the frogs said:

who tries on shoes for fun? haha. that's nuts. 

 

 

Some laidies who want to try high heeles

[Purdey]

Over the years I have tried on many shoes before deciding they were too tight or too loose. I have always been treated with courtesy. 

Sales people will not let you try on shoes if you aren't wearing socks but usually have two plastic bags available for such situations. 

It seems the lady just walked into the Zero Service shop with her family. 

 

[PETERTHEEATER]

Durned foreigners!.........What was that? Thais?

[Watawattana]

Might there be more to this story than this single incident?  I can't believe this would happen in isolation.

[cardinalblue]

6 hours ago, thesetat said:

Hogwash, many times I have been shopping with my family and doing this same thing. Noone buys shoes without trying them on first. There is obviously more to the reasons for this mans actions and violence. Perhaps unrelated to his work yet making him upset while there. 

The woman should file charges for assault against the man and a nice lawsuit against the store owner or mall. 

She buys shoes w/o trying them on…We have a Darwin nominee