Taxis ! will things ever change ? - Meter car or Taxi Apps or others - Still a scam ?

[CharlieH]

 

The story of Taxi meters in Bangkok and other areas is an age old story of scam rip-off etc and of course this is carefully balanced at any opportunity for a press shot of some cabbie finding a stash of cash and handing it in.

But will things change ? or will they just find other way ?

 

Take a look at this........just another story from the unsuspecting punter......

 

 

Hello - today, I was overcharged by a red & yellow taxi, which was booked via app
This is the third time this has happened to me with a local taxi booked through an app.








I agreed to a charge of THB 264 for the one-way trip from Bangtao to Patong.
When I entered the car at 1.35pm, my card was charged the THB 264 that was agreed.
Half way through the trip at 2.18pm - AND WITHOUT ANY DISCUSSION OR AGREEMENT - the driver charged an extra THB 100 to my card.
This charge only showed up after I left the car, walked away, and the bank app sent the total charge.






Clearly, the taxi mafia members have found yet another way to cheat people, by exploiting a loophole in firms "conditions". As follows:



I did complain to companyvia their app, but am not getting my hopes up.





If I venture a guess, then the driver will claim he asked and I agreed. WHICH I DID NOT.

Let's see if they are serious.

Thank you for publicising this to help others not to get cheated by Taxi drivers.

[MalcolmB]

Apart from in Phuket I find taxis in Thailand very cheap, especially in Bangkok. 
Much cheaper than in the UK.

364 thb from BangTao to Patong sounds quite reasonable to me even with the 100 thb surcharge.

[Liverpool Lou]

9 minutes ago, CharlieH said:

The story of Taxi meters in Bangkok and other areas is an age old story of scam rip-off etc

The story of Taxi meters in Bangkok is an age old story of scam rip-off etc by a small minority of drivers.  

[Liverpool Lou]

27 minutes ago, CharlieH said:

I did complain to companyvia their app, but am not getting my hopes up.

Perhaps his waiting until a resolution with company had been found, or otherwise, would have been better idea?   There may have been no "scam".

[pomchop]

use bolt and pay in cash at end of ride??

 

....i have had several problems with uber in various places in usa mostly where driver claimed i was not at pick up point and charged my credit card a cxl fee...i contested everytime and the charge was quickly removed...i suspect lot of drivers give it a shot and hope u are too busy or don't care to contest the charge as it is usually less than $10....very easy for them to say u were not there at busy pickup points like airports....i like bolt where no credit card required....

[rough diamond]

Can you book rides like Grab, Bolt etc. to take you somewhere and then wait for you, say 20mins, and then return home?

 

[georgegeorgia]

4 hours ago, MalcolmB said:

Apart from in Phuket I find taxis in Thailand very cheap, especially in Bangkok. 
Much cheaper than in the UK.

364 thb from BangTao to Patong sounds quite reasonable to me even with the 100 thb surcharge.

Obviously you don't use Uber in the UK  they are cheaper than taxis 

[georgegeorgia]

Among my complaint letters written this week,and yes I keep a list 

Dynamite,Agoda , Trip ,and a few companies in Australia I also have  Grab on the list !

I was overcharged too and wrote to them ,at first they sent me out a generic email in reply denying my refund of 100 B

It was a taxi I ordered from Grab not a normal car ,he the driver added 125 b too after I left the car 

 

I wrote to them ( Grab HQ) the second time with the office  person name in Grab HQ asking them how many sick days they took this year and if they had medical certificates

 

Lo & behold they accredited my account with 200 B with an apology 

Moral of the story is , DON'T order a Bolt or Grab TAXI just order a "normal " car