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Posted

Wise is normally pretty instantaneous but recently I seem to get unnecessary delays. Yesterday  I sent £59 from the UK but today it still says "sending". I sent £12 just a few minutes ago and the recipient got it almost instantaneously. I have sent them a message to ask why. It just seems these days delays are getting more frequent. Fortunately this was small amount of money but I am concerned about what happens if this a large amount of cash? Anybody else experiencing this?

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Posted
9 hours ago, madone said:
38 minutes ago, scubascuba3 said:

Sending over a weekend and holiday is best avoided if you aren't patient, often a delay but always people question it

 

But I sent a smaller amount this morning and the transfer was instantaneous. The transfer I did on Friday is still sending. Wise never used to be like this. They just take the pi55 now.

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Posted

Does anybody know if Wise comes under the UK Financial regulator? I can't cancel the transaction but it is still only sending. I have had to send the money again which has gone through but the original money is just hanging there. Wise are totally useless now.

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Posted
26 minutes ago, Geoff914 said:

Does anybody know if Wise comes under the UK Financial regulator? I can't cancel the transaction but it is still only sending. I have had to send the money again which has gone through but the original money is just hanging there. Wise are totally useless now.

Website........"Wise Payments Limited is authorised as an Electronic Money Institution (EMI) by the UK Financial Conduct Authority (FCA) with registration number 900507.

 

Wise Assets Limited is authorised to carry out investment activities by the FCA with registration number 839689."

Posted
12 hours ago, Geoff914 said:

Wise is normally pretty instantaneous but recently I seem to get unnecessary delays. Yesterday  I sent £59 from the UK but today it still says "sending". I sent £12 just a few minutes ago and the recipient got it almost instantaneously. I have sent them a message to ask why. It just seems these days delays are getting more frequent. Fortunately this was small amount of money but I am concerned about what happens if this a large amount of cash? Anybody else experiencing this?

Not with wise but with other company had to provide legal proof of where the money come from, twice I was asked and provided letters from lawyers and bank, after that OK 

What annoys me is that they allready had the same info 

Posted
2 hours ago, henryford1958 said:

If i send to my Krungsri bank it comes almost immediately but if i send to my Bangkok Bank it comes at 2.13pm the following day !!

Correct, there's a good reason for that, I thought everyone knew by now? 

Posted
4 hours ago, henryford1958 said:

but if i send to my Bangkok Bank it comes at 2.13pm the following day !!

But only for international transaction. For national transaction it takes only few seconds.

Posted
17 hours ago, Geoff914 said:

Yesterday  I sent £59 from the UK but today it still says "sending".

 

I sent money from Europe at 9 am on a Monday and it did appear until 4 pm on Tuesday. Not impressed.

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Posted
17 hours ago, Geoff914 said:

Yesterday  I sent £59 from the UK but today it still says "sending". I sent £12 just a few minutes ago and the recipient got it almost instantaneously.

 

Smaller transaction should post immediately.

Extraordinarily large sums may take additional time.

Posted
18 hours ago, IvorBiggun2 said:

Never a problem.

Same here since years.

It seems so much dependent on currency sent and receiving bank.

I always send EUR "for longtime stay" to Bangkok Bank and the money comes next working day (if initiated after 9 AM or so).

NEVER received money on a Saturday or Sunday this way.

Often check Friday evening exchange rate and decide to send.

Money arrives Monday 14:xxh.

 

On the other hand I did two transfers to Kasikorn for "personal expense" and arrived in seconds.

 

I don't bother.

 

What can make you nervous/angry?

Send EUR to EUR in SEPA payment area and wait for a day or two.
Archaic.

From October on all German banks will be obliged to offer free instant transfer.

 

If you depend heavily on instant overseas transfer you need to find another service.

Posted

Today is Sunday and holiday.

Tomorrow another (substitute) holiday.

No normal operation until Tuesday.

Posted
9 hours ago, Geoff914 said:

But I sent a smaller amount this morning and the transfer was instantaneous. The transfer I did on Friday is still sending. Wise never used to be like this. They just take the pi55 now.

Transfer size and transfer reason can affect timelines. Wise doesn't send money directly. They have local partners that make the deposit, and they lost dee money a few months back.

this also plays a factor 

 

Quote
       
9 May Friday Royal Ploughing Ceremony Day Government Holiday
11 May Sunday Visakha Bucha National Holiday
12 May Monday Day off for Visakha Bucha National Holiday



As of May 6, they also cannot transfer to a large number of Thai banks they once could. There are only 5 or 6 banks they can work with left.

The issue is Thailand's protectionist banking regulations.    

 

Posted

Forgot about May 9.
So it's a four(4) day holiday period which might affect transfer/credited date.

Posted

Yes I saw all that. The first transfer was done on Friday and is still not complete. The transfer on Saturday was done in seconds. Every week end seems to me a problem now. Not just bank holidays. But surely computers don't take holidays.

Posted

Update. Friday's transfer still pending. Saturday morning transfer done in seconds. Transfer done 11 pm UK time Saturday completed 3 am Sunday morning so not a bank holiday or week end issue. And this is a common occurrence now. Time to find a new transfer tool.

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