I have been dealing with a large Ford dealership in Chiang Mai for several years with replacement parts when needed from Bangkok only taking a couple of days to obtain. 

Over the last year this seems to have blown out to up to two weeks and the staff tell that they have cars waiting at the dealership for parts. 

Other anecdotal evidence suggests that Ford Thailand has changed its systems. 

Anyone else experienced this? 

Ford does have some supply chain bottle necks.

 

What Ford are you buying parts for ?

8 minutes ago, StevieAus said:

Anyone else experienced this? 

No, is why we own Toyota and Honda.

Ford Thailand is not to be trusted, period. I ordered my 2022 Mustang according to their stated options page on the Ford site and Ford brochure.  I ordered the performance package and that is what I expected. What I got was not the performance package it was the Thai performance package in their just released folder of packages available. I raised holy hell about it all the way up to Ford Thailand and apparently the real performance package was never an option. That it was hidden would bring a lawsuit in most countries but TiT. I contacted Ford Thailand for the parts missing and was told they are unavailable here. I contacted Ford America and they won't even send the parts here. I would have to buy, have them sent to a friend to be remailed at great cost to here and pay customs a ransom to get the parts. My Mustang remains without most of the parts.

 

Moral of the story, never trust Ford Thailand. 

 

Btw, the Ford mechanics here don't know how to work on the Mustang, jokes on me...lol.

Love my two year old Ford Everest. No issues and good dealership in Bangkok  and would buy it again. Great SUV  to drive with lots of room. 

No problem here- Eastern Provinces. Most parts are delivered with a 24 hour guarantee.

On 7/9/2025 at 12:33 PM, StevieAus said:

I have been dealing with a large Ford dealership in Chiang Mai for several years with replacement parts when needed from Bangkok only taking a couple of days to obtain. 

Over the last year this seems to have blown out to up to two weeks and the staff tell that they have cars waiting at the dealership for parts. 

Other anecdotal evidence suggests that Ford Thailand has changed its systems. 

Anyone else experienced this? 

Had exactly the same with Honda. Parts that were once available off the shelf or at worst Bangkok have recently having to be ordered from Japan or elsewhere outside of Thailand - We had to wait almost 6 weeks to get a steering pump.