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Posted

I set up my internet address almost 25 years ago. Qver the years I have occasinally had to reset the password.  Now my address has been blocked because I have reset the password too many times. This has meant that I can no longer accee any past mails or messages Microsofts toubleshooting site has been no use. Has any member any ideas how to get in?

Posted

Since you mention Microsoft I assume it is a hotmail account.

 

I gave up on hotmail ages ago, after I experienced the same debacle as you.

 

A friend had his hotmail account locked a few months ago, and asked my help to recover it.

 

We went through all the silly steps they require at least 10 times over the time span of a week, because after 3 or so attempts you are locked out for 24 hours, but impossible to recover the account, although we filled in everything correctly.

The idiot friend the opened a new hotmail account against my advice. 🤦‍♂️

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