My Bangkok Bank experience of recent

[hereforgood]

I got a new phone not long ago transferred the app but couldn't get it to work on my new phone. I went down to my branch of Bangkok Bank here in Pattaya with only my passport and ask if they could help me. 

 

I was concerned with all of the account freezing and everything else that's been going on but I needed this app because I use it for everything so I needed it on my new phone. 

 

She helped me install it and then told me I needed to go through facial recognition which took them about 20 times before it finally worked but they were patient and I needed it so I waited it out. I then asked her about the accounts being frozen and what have you she checked to make sure that my passport number matched my documents that they have on file. She then told me that my account was not flagged for review. Although I can't be sure I'm guessing that men that they needed nothing else for me to continue using my account. 

 

I'm not silly enough to think that I'm out of the woods every morning when I have coffee I scan to pay and wonder if this is going to be the day that I've got to go through what everybody else has went through. There must be certain criteria they look for I'm clueless. I have had my account since 2002 and I opened it at the branch that I dealt with recently not sure the length of the account has anything to do with it or not but for now I'm safe I guess what a mess for those having accounts Frozen and no access to their funds for a number of days.

[JohnnyBD]

It seems that most of the reports of frozen accounts are from people who opened their accounts while on short-term visas or visa-exempt.

 

You're probably safe... Have a good day...

[Everyman]

37 minutes ago, hereforgood said:

I got a new phone not long ago transferred the app but couldn't get it to work on my new phone. I went down to my branch of Bangkok Bank here in Pattaya with only my passport and ask if they could help me. 

 

I was concerned with all of the account freezing and everything else that's been going on but I needed this app because I use it for everything so I needed it on my new phone. 

 

She helped me install it and then told me I needed to go through facial recognition which took them about 20 times before it finally worked but they were patient and I needed it so I waited it out. I then asked her about the accounts being frozen and what have you she checked to make sure that my passport number matched my documents that they have on file. She then told me that my account was not flagged for review. Although I can't be sure I'm guessing that men that they needed nothing else for me to continue using my account. 

 

I'm not silly enough to think that I'm out of the woods every morning when I have coffee I scan to pay and wonder if this is going to be the day that I've got to go through what everybody else has went through. There must be certain criteria they look for I'm clueless. I have had my account since 2002 and I opened it at the branch that I dealt with recently not sure the length of the account has anything to do with it or not but for now I'm safe I guess what a mess for those having accounts Frozen and no access to their funds for a number of days.

 

What type of visa (or visa exempt stamp) did you have when you opened your account and have you since switched to another visa type that they have a record of?

 

I opened my account with a work permit in 2007, but in 2014 they “moved” my account to another branch in Bangkok in a totally different part of the city when I went to the other branch to get a new debit card. I am American so I filled out the corresponding tax paperwork, but at the time I only had a visa exempt entry stamp.

 

Anyway, good to hear they didn’t scrutinize you but I am also worried that one day the app will send me that dreaded message.