I got a new phone not long ago transferred the app but couldn't get it to work on my new phone. I went down to my branch of Bangkok Bank here in Pattaya with only my passport and ask if they could help me. 

 

I was concerned with all of the account freezing and everything else that's been going on but I needed this app because I use it for everything so I needed it on my new phone. 

 

She helped me install it and then told me I needed to go through facial recognition which took them about 20 times before it finally worked but they were patient and I needed it so I waited it out. I then asked her about the accounts being frozen and what have you she checked to make sure that my passport number matched my documents that they have on file. She then told me that my account was not flagged for review. Although I can't be sure I'm guessing that men that they needed nothing else for me to continue using my account. 

 

I'm not silly enough to think that I'm out of the woods every morning when I have coffee I scan to pay and wonder if this is going to be the day that I've got to go through what everybody else has went through. There must be certain criteria they look for I'm clueless. I have had my account since 2002 and I opened it at the branch that I dealt with recently not sure the length of the account has anything to do with it or not but for now I'm safe I guess what a mess for those having accounts Frozen and no access to their funds for a number of days.

It seems that most of the reports of frozen accounts are from people who opened their accounts while on short-term visas or visa-exempt.

 

You're probably safe... Have a good day...

37 minutes ago, hereforgood said:

I got a new phone not long ago transferred the app but couldn't get it to work on my new phone. I went down to my branch of Bangkok Bank here in Pattaya with only my passport and ask if they could help me. 

 

I was concerned with all of the account freezing and everything else that's been going on but I needed this app because I use it for everything so I needed it on my new phone. 

 

She helped me install it and then told me I needed to go through facial recognition which took them about 20 times before it finally worked but they were patient and I needed it so I waited it out. I then asked her about the accounts being frozen and what have you she checked to make sure that my passport number matched my documents that they have on file. She then told me that my account was not flagged for review. Although I can't be sure I'm guessing that men that they needed nothing else for me to continue using my account. 

 

I'm not silly enough to think that I'm out of the woods every morning when I have coffee I scan to pay and wonder if this is going to be the day that I've got to go through what everybody else has went through. There must be certain criteria they look for I'm clueless. I have had my account since 2002 and I opened it at the branch that I dealt with recently not sure the length of the account has anything to do with it or not but for now I'm safe I guess what a mess for those having accounts Frozen and no access to their funds for a number of days.

 

What type of visa (or visa exempt stamp) did you have when you opened your account and have you since switched to another visa type that they have a record of?

 

I opened my account with a work permit in 2007, but in 2014 they “moved” my account to another branch in Bangkok in a totally different part of the city when I went to the other branch to get a new debit card. I am American so I filled out the corresponding tax paperwork, but at the time I only had a visa exempt entry stamp.

 

Anyway, good to hear they didn’t scrutinize you but I am also worried that one day the app will send me that dreaded message. 

2 hours ago, hereforgood said:

I got a new phone not long ago transferred the app but couldn't get it to work on my new phone. I went down to my branch of Bangkok Bank here in Pattaya with only my passport and ask if they could help me. 

 

I was concerned with all of the account freezing and everything else that's been going on but I needed this app because I use it for everything so I needed it on my new phone. 

 

She helped me install it and then told me I needed to go through facial recognition which took them about 20 times before it finally worked but they were patient and I needed it so I waited it out. I then asked her about the accounts being frozen and what have you she checked to make sure that my passport number matched my documents that they have on file. She then told me that my account was not flagged for review. Although I can't be sure I'm guessing that men that they needed nothing else for me to continue using my account. 

 

I'm not silly enough to think that I'm out of the woods every morning when I have coffee I scan to pay and wonder if this is going to be the day that I've got to go through what everybody else has went through. There must be certain criteria they look for I'm clueless. I have had my account since 2002 and I opened it at the branch that I dealt with recently not sure the length of the account has anything to do with it or not but for now I'm safe I guess what a mess for those having accounts Frozen and no access to their funds for a number of days.

I opened that account on a 30-day Visa exempt. Walked into the branch with a business card from the hotel I was staying at my passport and 5000 baht and walked out with a passbook and a account. Then after I moved here a couple of years then after I moved here a couple of years later I switched over to the retirement extension. A year later I was on a business Visa with a work permit for many years and the last few years I've been back on the retirement Visa.

Also interestingly enough I just read on the stickman weekly column that he has not gotten any reports from any of his friends or anybody else of their account being frozen in Bangkok. Saying it seems like it's all on accounts that basically have been opened up in Pattaya. Has anybody here had their account Frozen that was opened in Bangkok?

39 minutes ago, hereforgood said:

Also interestingly enough I just read on the stickman weekly column that he has not gotten any reports from any of his friends or anybody else of their account being frozen in Bangkok. Saying it seems like it's all on accounts that basically have been opened up in Pattaya. Has anybody here had their account Frozen that was opened in Bangkok?

People still read that guys dumb opinions?  Does he even still live in Thailand?

7 hours ago, hereforgood said:

I got a new phone not long ago transferred the app but couldn't get it to work on my new phone. I went down to my branch of Bangkok Bank here in Pattaya with only my passport and ask if they could help me. 

 

Did you not have your latest passbook with you? In my experience that's as essential as your passport in conducting any business with Bangkok Bank. 

 

 

7 hours ago, hereforgood said:

I'm not silly enough to think that I'm out of the woods every morning when I have coffee I scan to pay and wonder if this is going to be the day that I've got to go through what everybody else has went through.

 

Suspect that you're at greater risk of the app deciding to pack up on you when you need to make a payment for coffee!

 

3 hours ago, hereforgood said:

Also interestingly enough I just read on the stickman weekly column that he has not gotten any reports from any of his friends or anybody else of their account being frozen in Bangkok. Saying it seems like it's all on accounts that basically have been opened up in Pattaya. Has anybody here had their account Frozen that was opened in Bangkok?

 

Same here, all the frozen account reports I've seen so far are concerning accounts that were opened in Pattaya within the last few years.

 

I think some people mix it up with the mobile phone number ID matching exercise, which affects accounts opened elsewhere as well. 

4 hours ago, shdmn said:

People still read that guys dumb opinions?  Does he even still live in Thailand?

 

Last I heard he moved back to New Zealand. More than 10 years ago.

 

But I have also noticed the trend that the frozen accounts are almost all in Pattaya.

Why not open another account at a different bank, just in case....

4 hours ago, shdmn said:

People still read that guys dumb opinions?  Does he even still live in Thailand?

 

thought he disappeared years ago when he realised no one was daft enough to buy his site at the over inflated price he assumed it was worth. 

32 minutes ago, it is what it is said:

 

thought he disappeared years ago when he realised no one was daft enough to buy his site at the over inflated price he assumed it was worth. 

 

I heard he sold it for something like 50k baht. Then something happened to that guy who left Thailand and another guy started writing it. You can see how it has changed and its definitely not the same guy writing it. Its changed a few times.

6 hours ago, OJAS said:

 

Did you not have your latest passbook with you? In my experience that's as essential as your passport in conducting any business with Bangkok Bank. 

 

 

 

Suspect that you're at greater risk of the app deciding to pack up on you when you need to make a payment for coffee!

 

Yes sorry also I had my Passbook.

On 8/26/2025 at 2:56 PM, JohnnyBD said:

It seems that most of the reports of frozen accounts are from people who opened their accounts while on short-term visas or visa-exempt.

 

You're probably safe... Have a good day...

 

Well there's a scientific well balanced valuable reply.

On 8/26/2025 at 3:56 AM, JohnnyBD said:

It seems that most of the reports of frozen accounts are from people who opened their accounts while on short-term visas or visa-exempt.

 

You're probably safe... Have a good day...

 

I was visa exempt when I opened mine in 2013 and have had mutiple phone numbers but never used mobile / remote /online banking.   I am back in Canada now and wrote them about all the freezing of accounts etc, and they set up a phone call with me last week.  A few security questions and they said I was okay and nothing to worry about since I do not use any online/mobile banking at all and that was it.  

On 8/26/2025 at 2:27 PM, hereforgood said:

I got a new phone not long ago transferred the app but couldn't get it to work on my new phone. I went down to my branch of Bangkok Bank here in Pattaya with only my passport and ask if they could help me. 

 

I was concerned with all of the account freezing and everything else that's been going on but I needed this app because I use it for everything so I needed it on my new phone. 

 

She helped me install it and then told me I needed to go through facial recognition which took them about 20 times before it finally worked but they were patient and I needed it so I waited it out. I then asked her about the accounts being frozen and what have you she checked to make sure that my passport number matched my documents that they have on file. She then told me that my account was not flagged for review. Although I can't be sure I'm guessing that men that they needed nothing else for me to continue using my account. 

 

I'm not silly enough to think that I'm out of the woods every morning when I have coffee I scan to pay and wonder if this is going to be the day that I've got to go through what everybody else has went through. There must be certain criteria they look for I'm clueless. I have had my account since 2002 and I opened it at the branch that I dealt with recently not sure the length of the account has anything to do with it or not but for now I'm safe I guess what a mess for those having accounts Frozen and no access to their funds for a number of days.

I use Krungsri for 21y no problem.

Facial (farcical) recognition by BB has never worked for me. Went to a branch to rectify but it still didn't work for me or the foreigner with the same problem in front of me. Strangely it works for my UK bank despite never visiting that branch???