I hadn't heard this, just saw a pop-up message when I logged into my Bangkok Bank online desktop PC iBanking web-site.

 

 

I assume that BBL will close/cease iBanking at some point.

 

 

We are not accepting new applications for Bualuang iBanking or Bangkok Bank Internet Banking services from July 7, 2025 onward.

 

 

We sincerely apologize for any inconvenience this may cause.

You can apply and make your transactions via Mobile Banking or at any Bangkok Bank branch.

 

 

https://www.bangkokbank.com/en/Personal/Digital-Banking/Bualuang-iBanking

 

Recommended housing for you available adjacent to BBL main office in Bangkok.  Then you can just pop in next door with all your issues.

The app is better anyway. I haven’t logged into iBanking in about 10 years. 

What is the difference between Bangkok Bank Internet Banking services and Mobile Banking?

22 minutes ago, connda said:

What is the difference between Bangkok Bank Internet Banking services and Mobile Banking?

Internet banking is the obsolescenct service from the early years of this century. It has been (has been being) replaced by a more modern mobile banking service over the last couple of years.

 

Personally I rue the passing of the system whereby the assistant manager would write your balance on a slip of paper and hand it over the counter to you, but that progress I suppose!

1 hour ago, connda said:

What is the difference between Bangkok Bank Internet Banking services and Mobile Banking?

I am not sure what aspect of the differences you want to know.

 

For functionality the two methods are very similar.  My biggest complaint is that the smallish screen on a phone can make viewing larger amounts of data difficult.

 

I view smartphone apps as more secure than traditional internet banking for a few reasons.  Many phones provide facial recognition based security protocols, access to your banking functions can be restricted to one easily identified device (using IMEI) and the greater physical security as the owner usually keeps his phone with him.

5 hours ago, connda said:

What is the difference between Bangkok Bank Internet Banking services and Mobile Banking?

 

The main difference that matters to me is that I can use Bualuang iBanking on any PC with a browser, but mobile banking only on one particular phone. I really don't like single points of failure. 

15 minutes ago, Caldera said:

 

The main difference that matters to me is that I can use Bualuang iBanking on any PC with a browser, but mobile banking only on one particular phone. I really don't like single points of failure. 

Totally agree!

Imagine you are out of town and loose your phone.  How do you transfer money around in order to let you buy a replacement phone.

Cash/Credit cards/internet access are essential in that scenario!

 

I think iBanking works when abroad and you need to pay Thai bills - not sure mobile banking does (I am happy to be proven wrong, though).

13 minutes ago, TimBKK said:

I think iBanking works when abroad and you need to pay Thai bills - not sure mobile banking does (I am happy to be proven wrong, though).

 

They both work abroad. But if you lose the phone with the Thai bank app while being abroad, you might have a real problem. 

8 hours ago, Dante99 said:

Recommended housing for you available adjacent to BBL main office in Bangkok.  Then you can just pop in next door with all your issues.

 

Recommended housing for me and everyone else not wanting anything to do with BBL's clunky mobile app also available adjacent to a BBL branch once they've pulled the plug on internet banking, hopefully. Then you can just pop in next door to make a transfer to your wife's account instead of spending ages faffing about with mobile banking.

6 hours ago, connda said:

What is the difference between Bangkok Bank Internet Banking services and Mobile Banking?

 

The former is easy to use, the latter most certainly isn't (IMHO at any rate)!

 

6 hours ago, Everyman said:

The app is better anyway. I haven’t logged into iBanking in about 10 years. 

 

Strongly disagree. I dumped the app after 3 months and umpteen restraints from hurling my mobile against a wall in sheer frustration at its slowness.

 

9 hours ago, bamnutsak said:

You can apply and make your transactions via Mobile Banking or at any Bangkok Bank branch.

That's BS, yesterday I turned up a Robinson Buriram at 10:20 to retrieve a new debit card, the branch was to open at a 10:30, 10 people were already queued up. 

 

I left. Can I open wise accounts from here for me and the Missus? To rely on a UBS/Wise combo instead of these Thai banks, that used to be ok but turn now into real excrement.

1 hour ago, Peter Crow said:

Can I open wise accounts from here for me and the Missus? To rely on a UBS/Wise combo instead of these Thai banks, that used to be ok but turn now into real excrement.

 

You can open a Wise account from Thailand (using your Thai address). But unlike with Wise accounts opened in many other countries, you won't get their cards. If you have the option to open a Wise account elsewhere (e.g. in your home country), that might be a better option. 

2 hours ago, DezLez said:

Totally agree!

Imagine you are out of town and loose your phone.  How do you transfer money around in order to let you buy a replacement phone.

Cash/Credit cards/internet access are essential in that scenario!

 

I have two phones - one for Thai numbers and another dedicated US phone. I am COMPLETELY screwed if I lose either one!

15 minutes ago, Caldera said:

 

You can open a Wise account from Thailand (using your Thai address). But unlike with Wise accounts opened in many other countries, you won't get their cards. If you have the option to open a Wise account elsewhere (e.g. in your home country), that might be a better option. 

Thanks, I see. And how safe would be deposits in SFr and/or USD? I mean in the 100k to 300k range. Wise is relatively new to this world, isn't?

On 9/13/2025 at 7:08 PM, Caldera said:

You can open a Wise account from Thailand (using your Thai address). But unlike with Wise accounts opened in many other countries, you won't get their cards.

 

And that, presumably, is entirely thanks to the Bank Of Thailand.

 

On 9/13/2025 at 5:30 PM, Peter Crow said:

That's BS, yesterday I turned up a Robinson Buriram at 10:20 to retrieve a new debit card, the branch was to open at a 10:30, 10 people were already queued up. 

 

Not just BS in the case of the Bangkok Bank branch option to which you have referred, but equally BS in the case of the Mobile Banking alternative in view of the major roadblocks which Bangkok Bank have effectively placed in the way of setting up the necessary app, as described in the following thread:

 

https://aseannow.com/topic/1369431-anyone-else-having-problems-doing-the-bangkok-bank-app/

 

On 9/13/2025 at 5:30 PM, Peter Crow said:

Can I open wise accounts from here for me and the Missus? To rely on a UBS/Wise combo instead of these Thai banks, that used to be ok but turn now into real excrement.

 

Is your wife Thai, and, if so, does she already hold a Thai bank account?

 

1 hour ago, OJAS said:

 

Is your wife Thai, and, if so, does she already hold a Thai bank account?

 

Yes and yes.

On 9/13/2025 at 7:14 PM, HappyExpat57 said:

I have two phones - one for Thai numbers and another dedicated US phone. I am COMPLETELY screwed if I lose either one!

it doesn’t make sense to do it like this. i have 8 phone numbers in my iphone and can use two of them at the same time. 

On 9/13/2025 at 5:19 PM, OJAS said:

 

The former is easy to use, the latter most certainly isn't (IMHO at any rate)!

 

 

you can’t be serious. how can you find the app difficult. if you are blind and have stumps for hands, maybe. 

13 hours ago, OJAS said:

 

Not just BS in the case of the Bangkok Bank branch option to which you have referred, but equally BS in the case of the Mobile Banking alternative in view of the major roadblocks which Bangkok Bank have effectively placed in the way of setting up the necessary app, as described in the following thread:

 

https://aseannow.com/topic/1369431-anyone-else-having-problems-doing-the-bangkok-bank-app/

 

 

I moved the Bangkok Bank app to a new phone when i was in Australia, and i am not Australian. it wasn’t that hard. 

On 9/13/2025 at 11:08 AM, JAG said:

Internet banking is the obsolescenct service from the early years of this century. It has been (has been being) replaced by a more modern mobile banking service over the last couple of years.

 

This so-called "obsolescent" service is still alive and well in my home country (UK), where no bank has, to date to the best of my knowledge, gone down the route being followed by their Thai counterparts of forcing mobile banking on their account holders in place of internet banking. On the contrary, my particular UK bank is still accepting applications for their online service, according to their website!

 

14 hours ago, Peter Crow said:

Yes and yes.

 

In which case the issue for her would be whether she would be prepared to give up her Thai account given that, as stated by @Caldera, she would not be able to obtain a card for any replacement Wise account.

 

For your part, you would find it impossible to make any Wise transfer to her Thai account because of a mismatch between her account names as stated (1) when recording her account details on Wise in the Western format (Wise doesn't accept account names stated in the Thai format), and (2) on her Thai account (when my wife attempted to change her account name on her Bangkok Bank account to the Western format as stated on her ID card, she was informed that this would not be possible in the case of Thai nationals). On this basis any Wise transfer on your part to your wife's Thai account would be doomed to failure, as I can vouch for on the basis of personal experience with an unsuccessful token Wise transfer I attempted to make to my wife's Thai account.

 

In any event, assuming that you are staying in Thailand on the basis of marriage or retirement extensions, you would need at least one Thai bank account in your name for IMM purposes, unless your home country's embassy in Bangkok is one of those which still offers its nationals an income confirmation service.

 

I, personally, share your desire to get shot of any involvement with the Thai banking sector. Unfortunately, the brutal reality is that it has got us by the short and curlies.

3 hours ago, Everyman said:

it doesn’t make sense to do it like this. i have 8 phone numbers in my iphone and can use two of them at the same time. 

 

So you can call Aunt Mabel in Scunthorpe at the same time as calling Aunt Doris in Basildon, then. Well done! 

 

3 hours ago, Everyman said:

 

you can’t be serious. how can you find the app difficult. if you are blind and have stumps for hands, maybe. 

 

No, I don't need to walk around with a white stick, thank you very much, although I do accept that my eyesight is not of the 20/20 standard required in order to read titchy little figures on titchy little mobile screens. As regards hands, mine, admittedly, are not shaped like a 5-pronged fork with the prongs arranged in a semi-circular formation. 😎

 

3 hours ago, Everyman said:

 

I moved the Bangkok Bank app to a new phone when i was in Australia, and i am not Australian. it wasn’t that hard. 

 

What basis do you have for your apparent assertion that Aussies are incapable of moving Bangkok Bank apps from old to new phones when on home turf?

 

The real problem with the Thai banks is that they are suffering from group think!

 

They think that you are no longer a "customer" but a commodity and that the money in your account is not yours, its their's.

 

Recipe for disaster!

On 9/13/2025 at 12:20 PM, Caldera said:

 

The main difference that matters to me is that I can use Bualuang iBanking on any PC with a browser, but mobile banking only on one particular phone. I really don't like single points of failure. 

That’s the main reason, they believe a singular assigned device is way safer than multiple devices.

 

 

On 9/13/2025 at 3:14 PM, HappyExpat57 said:

I have two phones - one for Thai numbers and another dedicated US phone. I am COMPLETELY screwed if I lose either one!

Off topic, you should use a Dual Sim phone, thats what i use, thai Sim and other Sim, both can receive OTP 

 

one phone only. 2 Sims