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Anyone else having a problem with WISE transfer?

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Yesterday..Tues. the 30th. I sent 2,000 usd from my WISE NYC account. Cash I had in that account.

All looked ok...same as the last 100 times.

But, No money at 2pm yesterday. No money today...18 hours late.

There's a note with the transfer history that says something like. "It is taking longer than usual to send you money. We will keep you informed"

 

Any one have this problem besides me?

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  • The problem is with Bangkok bank, and IMO everyone should cease doing business with the bank before it's too late

  • Never do a Wise transfer on a Friday, it will not go through until Monday.

  • Several people, including myself are having the same problem with the same message from yesterday. It's mentioned a on another ongoing thread. Also, cannot cancel the transfer. Hopefully they wil

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Ive been sending less successfully, like 500 USD. Ive been hearing more stuff like this so i send in smaller amounts these days

7 minutes ago, JohnOFphon said:

Any one have this problem besides me?

Had it occasionally.

Others reported similarly.

Can't tell what's behind.

High volume month end?

 

My EUR transfer initiated yesterday looks normal so far.

Payout 10 AM today, on the account about 2 PM.

Several people, including myself are having the same problem with the same message from yesterday.

It's mentioned a on another ongoing thread. Also, cannot cancel the transfer. Hopefully they will payout today! This is the first time in many years of using Wise that I've ever had a problem.

9 minutes ago, JohnOFphon said:

"It is taking longer than usual to send you money. We will keep you informed"

Common.

9 minutes ago, JohnOFphon said:

Any one have this problem besides me?

Patience, not a problem.

Not often, but I have had a two-day wait once. Not on a weekend and no holidays.

If i transfer to Krungsri it comes in seconds. If i transfer to Bangkok Bank its always 2.13 pm the NEXT day

33 minutes ago, JohnOFphon said:

Yesterday..Tues. the 30th. I sent 2,000 usd from my WISE NYC account. Cash I had in that account.

All looked ok...same as the last 100 times.

But, No money at 2pm yesterday. No money today...18 hours late.

There's a note with the transfer history that says something like. "It is taking longer than usual to send you money. We will keep you informed"

 

Any one have this problem besides me?


Before you click send for the second time, it tells you when you'll get you're money. Don't click send if it doesn't work for you.

 

EDIT: So you had a delivery time and it missed it ?

18 minutes ago, bunnydrops said:

Not often, but I have had a two-day wait once. Not on a weekend and no holidays.

Similar to me.

Usually I have no problem with an extra day.

I do my monthly transfer during first week.

This time would be nice if it arrives today and can do extension on Friday.

  • Author
41 minutes ago, Slowhand225 said:


Before you click send for the second time, it tells you when you'll get you're money. Don't click send if it doesn't work for you.

 

EDIT: So you had a delivery time and it missed it ?

delivery time was yesterday 2pm to 2:10pm  now 18 hrs? late.   I will wait as others have mentioned similar problems in the past. .https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize,to_auto,s_webp:avif/bruceturkel.com/wp-content/uploads/2019/10/Patience-My-Ass-Poster-copy.jpgHa

1 hour ago, henryford1958 said:

If i transfer to Krungsri it comes in seconds. If i transfer to Bangkok Bank its always 2.13 pm the NEXT day

did a UK to Thai transfer to Krungsri at 0821 today, money is due in bank at 0955

Never do a Wise transfer on a Friday, it will not go through until Monday.

22 minutes ago, steve187 said:

did a UK to Thai transfer to Krungsri at 0821 today, money is due in bank at 0955

Is it shown as international transfer in book or statement?

And there we are.

Until about 30 min ago it was promised to payout on Oct 1 (today) at 10 AM.

Now at 10:02 it says Oct 2.

Such short notice changes are annoying.

So extension next week 🤨

39 minutes ago, KhunBENQ said:

And there we are.

Until about 30 min ago it was promised to payout on Oct 1 (today) at 10 AM.

Now at 10:02 it says Oct 2.

Such short notice changes are annoying.

So extension next week 🤨

Same for me on a Monday (29) transfer ETA Tuesday.

Tuesday (30), your money is taking longer than expected (can't cancel)

Wednesday (01), your money is taking longer than expected (can't cancel)

 

Bloody pain!

 

4 hours ago, JohnOFphon said:

Yesterday..Tues. the 30th. I sent 2,000 usd from my WISE NYC account. Cash I had in that account.

All looked ok...same as the last 100 times.

But, No money at 2pm yesterday. No money today...18 hours late.

There's a note with the transfer history that says something like. "It is taking longer than usual to send you money. We will keep you informed"

 

Any one have this problem besides me?

Yes, still waiting for my transfer from Monday 29 to arrive, same message.

Looks like WISE is having a problem ......... again!

3 hours ago, steve187 said:

did a UK to Thai transfer to Krungsri at 0821 today, money is due in bank at 0955

delivery was delayed until 1105 and then  ' taking longer to sort out' finally arrived 11.30, the normal time for a transfer is a few minutes

3 hours ago, KhunBENQ said:

Is it shown as international transfer in book or statement?

don't know

How I now do my transfers is to have a wise' Thai Baht and a Pound' account then simply change required amount from pounds to Baht and send it in multiples of 40-50,000 baht for no stress instant everytime transfers 🤔

I always do xfers on a Tue or Wed to my SCB account and keep it just under 50k baht. It usually takes 1-2 minutes. Today was about 4 hours.

4 hours ago, Cameroni said:

Never do a Wise transfer on a Friday, it will not go through until Monday.

That depends on how much, where from and where too.

I transfer (under £500) from the UK on a Fri morning 0815 (ish) and get it about 1400 on the same day!

1 minute ago, DezLez said:

That depends on how much, where from and where too.

I transfer (under £500) from the UK on a Fri morning 0815 (ish) and get it about 1400 on the same day!

 

Yeah, I transfer larger amounts, could be.

Experiencing the same issue. Call just now with Wise rep who confirmed this is an issue they are working on. She didn't give a time frame, but said it could take a few days. When I pressed for details (regional delay? global?)  she said it was specific to Thailand and implied specific to Bangkok Bank. Maybe the delay is in exchange at BBK NY branch prior to send / deposit.

3 minutes ago, Jsay2 said:

Experiencing the same issue. Call just now with Wise rep who confirmed this is an issue they are working on. She didn't give a time frame, but said it could take a few days. When I pressed for details (regional delay? global?)  she said it was specific to Thailand and implied specific to Bangkok Bank. Maybe the delay is in exchange at BBK NY branch prior to send / deposit.

I don't think that's quite true. My SCB xfer today took hours compared to its usual minutes.

2 minutes ago, HappyExpat57 said:

I don't think that's quite true. My SCB xfer today took hours compared to its usual minutes.

 

And also not true because most transactions don't go near Bangkok Bank New York.

1 hour ago, steve187 said:

don't know

Try logging into the account, online or phone, and have a look.

Update,

Suddenly my account changed to pay out on 2nd Oct.

And just as suddenly I regained the ability to cancel.

 

So I cancelled the transfer at 43.3 and rebooked at 43.5

Still scheduled for pay out on 2nd Oct., but 220bht more.

 

9 hours ago, JohnOFphon said:

Yesterday..Tues. the 30th. I sent 2,000 usd from my WISE NYC account. Cash I had in that account.

All looked ok...same as the last 100 times.

But, No money at 2pm yesterday. No money today...18 hours late.

There's a note with the transfer history that says something like. "It is taking longer than usual to send you money. We will keep you informed"

 

Any one have this problem besides me?

Yes, got same Wise message last month.  Problem: Baht rose dramatically right after my order expired.  Yet my U.S. bank confirmed Wise took the money right after I placed the order.  I notified Wise.  They apologized and the transfer finally processed at my original rate.

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