November 20, 2025Nov 20 In their continuing strategy of destroying what was a model for business developed by Uber, before Grab bought Uber Thailand, the new "rewards" programme they have introduced, called "coins" (or "cons"?) has very limited use for redemption. Previous rewards could be used for a 10-15% discount on transport usage. Now only a few of these available and immediately sold out. Beginning to realise the transport side of Grab is a failing business, or certainly not one they want to encourage their members to use.
November 21, 2025Nov 21 In the past year or so, I have found Bolt to be better in almost every aspect on ride business. Always cheaper and usually about the same arrival times. My only complaint is that they do not add Tolls into the bill, which always made it easier for my business expenses but, I still prefer Bolt.
November 21, 2025Nov 21 Author 5 hours ago, PMZ said: In the past year or so, I have found Bolt to be better in almost every aspect on ride business. Always cheaper and usually about the same arrival times. My only complaint is that they do not add Tolls into the bill, which always made it easier for my business expenses but, I still prefer Bolt. Yes, I've used Bolt a couple of times and they seem ok, but usual variation in driver/vehicle quality, (as in Grab). What is the equivalent of "Grab Car Premium"? I seemed to order the wrong one, "Priority", which I mistook as the equivalent. Is it "Comfort" or "XL"? I basically want a sedan, like a Toyota Camry.
November 25, 2025Nov 25 My wife regularly uses both Grab and Bolt. Bolt used to be cheaper until Grab introduced the Saver car, now that’s around a 30% saving on Bolt. However, the Grab wait is often much longer and their drivers have a tendency to cancel the rides frequently, some after even showing they’ve arrived!! That’s the most irritating thing about both apps is that drivers seem to be able to cancel several minutes after accepting the ride without any comeback. You can’t leave a 1 star rating for that. Her last two ride from our Condo were both cancelled 3 times.
November 25, 2025Nov 25 Author 7 hours ago, BexMan said: My wife regularly uses both Grab and Bolt. Bolt used to be cheaper until Grab introduced the Saver car, now that’s around a 30% saving on Bolt. However, the Grab wait is often much longer and their drivers have a tendency to cancel the rides frequently, some after even showing they’ve arrived!! That’s the most irritating thing about both apps is that drivers seem to be able to cancel several minutes after accepting the ride without any comeback. You can’t leave a 1 star rating for that. Her last two ride from our Condo were both cancelled 3 times. Yes, I have repeat cancellations from Grab, when it's busy. If you/your wife know what the Bolt equivalent of Grab Car Premium is, I'd welcome knowing. Thanks.
November 26, 2025Nov 26 20 hours ago, samtam said: Yes, I have repeat cancellations from Grab, when it's busy. If you/your wife know what the Bolt equivalent of Grab Car Premium is, I'd welcome knowing. Thanks. Isn’t it Bolt Premium? Usually more than double the price of Basic Bolt and more than 10% dearer than Grab Premium.
November 26, 2025Nov 26 Author 4 hours ago, BexMan said: Isn’t it Bolt Premium? Usually more than double the price of Basic Bolt and more than 10% dearer than Grab Premium. They have "Comfort" & "XL", but nothing labelled "Premium". Anyway, I'll give it a whirl tomorrow, as Grab are becoming imbecilic in their responses. They do not seem to understand what their transport product is, or how the app works, or that they've changed the terms.
November 27, 2025Nov 27 That’s interesting, you appear to be getting different options to my wife and I. We get a premium option when booking.
November 28, 2025Nov 28 Author Premium is not offered in central Bangkok according to their Support AI.
November 29, 2025Nov 29 Problem is found with GRAB is sometimes a TAXI turned up especially in Bangkok The taxi driver started telling me that the 128 baht is not enough ,well why take the job ?
December 1, 2025Dec 1 This is Grab right? Is this the one for Bangkok? I use it in Cambodia ass well as Pass App. I have Bolt and YandexGo too as well as Lyft. What do the points save ? 10 baht?
December 3, 2025Dec 3 20 hours ago, samtam said: 100 points = THB5 Wow.Thats like winning the lottery
January 27Jan 27 On 11/29/2025 at 4:26 PM, georgegeorgia said:Problem is found with GRAB is sometimes a TAXI turned up especially in Bangkok Only if you book the option that includes a taxi.
January 29Jan 29 Author On 11/20/2025 at 2:31 PM, samtam said:In their continuing strategy of destroying what was a model for business developed by Uber, before Grab bought Uber Thailand, the new "rewards" programme they have introduced, called "coins" (or "cons"?) has very limited use for redemption. Previous rewards could be used for a 10-15% discount on transport usage. Now only a few of these available and immediately sold out. Beginning to realise the transport side of Grab is a failing business, or certainly not one they want to encourage their members to use. After much toing and froing, including copying my email to Support to Grab's CEO in Singapore, I received a call from someone in Thailand, who explained how the system had been changed and how it works, so have happily been using redemption "coins" on Transport. They changed the system, but didn't inform anyone how to use it.
January 29Jan 29 26 minutes ago, Harrisfan said:You know nothing. Please stop following me.Certainly not in a Bolt! as they are too expensive!
January 29Jan 29 6 minutes ago, scottiejohn said:Certainly not in a Bolt! as they are too expensive!Bolt is cheap in Chiang Mai and Udon.
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