My 86 year old next door neighbor ( Tom ) , who is not very computer savvy , has asked me to help. Ive had a look at Tom's Windows PC , but as a Mac computer man , I'm struggling to find an answer. Tom has an application all ready installed on his Windows PC , that he's been using for a long time now, without any past problems . Now when Tom tries to start that application by clicking the desk top icon , a warning comes the on desk top saying ( the client is running ) . After seeing that ( the client is running ) I have tried to locate that running app , without any success. So I'm hoping some one here can point me in the right direction to locate the all ready running app. I have turned off Tom's PC and restarted it several times, but the same desk top warning keeps appearing , and Ive also stopped and restarted the app in question , but again the same result ( the client is running ) .

What app is it? Name please.

Sometimes programs keep status in a db or file and think it's still running - would be a pretty crappy app that can't recover from that though.

So perhaps it truly is running in which case you can run something like 'sysinternals process explorer' (google it) and 'kill the process' if it really is running.

Name that app though.