I’m trying to help a friend recover his data files from the ‘Documents and Settings’ directory controlled by a corrupted and unrepairable OS. He has installed another OS in a new WINDOWS directory but when we try to retrieve the information from his old user directory we get “Access is Denied”

Is there a way around this? The intention is to recover these few files then reformat and rebuild the drive.

Is he logged in as 'administrator'? Should have full access to everything.

Is he logged in as 'administrator'? Should have full access to everything.

<{POST_SNAPBACK}>

He is Administrator of both operating systems but the because he has not (or can't) used the origonal OS he is not logged into it there for denied access.

hi'

take a look at control panel/system/environme,t variables and set them back in place, it could work this way.

another way to enter the full system in in safe mode and copy these files to a safe partition ...

hope it can help a bit :

francois

Go to the folder that contains his data. Right click and select "Properties". Select "Security". Add "Everyone" as a new user and give "Everyone" "Full Control" and all other rights to the folder. If this doesn't work trying setting security as above on each file you want access to.

Go to the folder that contains his data. Right click and select "Properties". Select "Security". Add "Everyone" as a new user and give "Everyone" "Full Control" and all other rights to the folder. If this doesn't work trying setting security as above on each file you want access to.

<{POST_SNAPBACK}>

Thanks, but as we are denied access changing security settings is not an option.

hi'

take a look at control panel/system/environme,t variables and set them back in place, it could work this way.

another way to enter the full system in in safe mode and copy these files to a safe partition ...

hope it can help a bit :

francois

Will have a look at your suggestions - thanks