Where Did The Money Go?

[jocko]

Hello All

Bought my wife a i mobile two days ago she put 300b in the phone yesterday last night money nearly gone we did not use any wi fi other than in the house havent signed up for any deals the only live set up on the phone is skype i was with her all day yesterday she did not use wi fi when we were out and about we are both on ais i have andriod phone with set up the same only use house wi fi and i have plenty money left on my card .

All info welcome

[monty]

Most likely the mobile data is not shut of.

If you do not wish to use mobile data (use wifi only) you have to set "use mobile packet data" to off in the settings.

Not doing this and the moment you see an E or H or 3G symbol on top of your screen, you are connected with mobile data and will be deducted 1 Baht per minute on AIS.

[lomatopo]

Can you share any details? Phone, make/model? SIM, plan?

Assuming the phone has some sort of mobile data capability, and that you have not turned that off, and have not subscribed to any plan, then you are paying 1 baht/min (or 5 baht/MB), which means you chewed through the 300 baht is less than 5 hours.

More details might yield recommendations.

[jocko]

The phone is a i mobile q4 3gb i looked at data usage and it was switched on and it showed many apps now when i looked at my uk andriod phone data which was switched of by default it shows no apps and no usage i have ais sim in my phone the wifes sim came out of her old non smartphone and is now in the new phone i have turned off the data info on her new phone so will that do the trick i dont see anything ekse to turn of in the settigs menu