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I called 1584 to complain about taxis but answer is the ' no speak english '

steven100

By steven100
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steven100 Star Member

steven100

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Yesterday around 5.00pm me and my friend tried to get a taxi from Sukhumvit to Ramkempang ....

3 taxis refused to go straight away <deleted>

What's the Transport ministry doing ?????? are they fixing this taxi mess or not ??

By the third refusal I called 1584 to report the taxi and guess what !! ...... ' no sapeek engwit '

What a joke .... am I calling the wrong number ??

Does anyone know another number to call to complain ??

And, I will email the Ministry of Transport to complain.

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steven100 Star Member

steven100

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NCPO Thai government. 24 hour Call Center 1111 http://www.1111.go.th/

They deal with any and all complaints related to anything and everything.

3 taxis? you were lucky I tried in the same spot two weeks ago and it was 15 Taxis !!

lol .... thanks Charlie. I know what you mean ... these guys need to be kicked out !!

I'll call them ....

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steven100 Star Member

steven100

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I just contacted 1111 .... spoke to a very well ' english speaking gent ' who took down the details and advised he will forward it onto the correct department ...

so ... now i'm relaxed ....whistling.gif

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CharlieH Star Member

CharlieH

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now can I call 1111 to complain that the milk I bought from 7-11 is not fresh ....... ?

No, I believe you need this one......

Consumer Protection Board. http://www.ocpb.go.t...?filename=index

This agency deals with all retails, real estate and alike problems, including faulty products, incomplete jobs, warranty's etc.

It also deals with unlicensed restaurants of food sellers.

There is a "pinned thread" at the top of the General forum with this info inside. biggrin.png

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FritsSikkink Diamond Member

FritsSikkink

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now can I call 1111 to complain that the milk I bought from 7-11 is not fresh ....... ?

Or about people who live here a long time and still don't speak Thai while when they used to live in their home country where upset that

immigrants didn't speak their language.

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LNKDES1 Senior Member

LNKDES1

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now can I call 1111 to complain that the milk I bought from 7-11 is not fresh ....... ?

Or about people who live here a long time and still don't speak Thai while when they used to live in their home country where upset that

immigrants didn't speak their language.

I see your point. But In your home country is Thai language a required course in schools?

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asdecas Gold Member

asdecas

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Every time I see a farang post a thread about what is wrong with Thailand, or for that matter any other country, I feel a little sad. Sad, because their complaint - and it is so often a complaint - ALWAYS has as the underlying text the assumption that the people native to this or that country should behave as foreigners think they should.

It's the narrative of globalisation and the modern world, and it is slowly eroding the rich diversity of human behaviour, belief, way of thinking, and of life itself - in all its joy and all its tragedy.

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WitawatWatawit Platinum Member

WitawatWatawit

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^^^ #15 - You do understand, don't you, that the complaints initiative was instigated by the government and is based on a practical model that mirrors foreign models, and that therefore the expectation is high among foreigners that it would operate in familiar ways? You do understand, don't you, that the global lingua franca is English, and therefore the government had decided - like authorities in many non-English speaking countries - to have English assistance to serve foreign visitors? You do understand that Thais have a similar complaint to the OP? Oops, I shouldn't have mentioned that.

Edited by WitawatWatawit
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Brer Fox Apprentice Member

Brer Fox

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NCPO Thai government. 24 hour Call Center 1111 http://www.1111.go.th/

They deal with any and all complaints related to anything and everything.

3 taxis? you were lucky I tried in the same spot two weeks ago and it was 15 Taxis !!

No taxi driver in his right mind would want to go to Ramkhamhaeng at 5pm on a week night.

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CharlieH Star Member

CharlieH

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NCPO Thai government. 24 hour Call Center 1111 http://www.1111.go.th/

They deal with any and all complaints related to anything and everything.

3 taxis? you were lucky I tried in the same spot two weeks ago and it was 15 Taxis !!

No taxi driver in his right mind would want to go to Ramkhamhaeng at 5pm on a week night.

Then he shouldnt be doing the job ! You dont get to "cherry pick" fares, that's the problem.

Taxi's are there to provide the service, do it properly or find another job.

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TallGuyJohninBKK Star Member

TallGuyJohninBKK

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THere is also an app you can download now to report taxis

Just take a photo of the taxi and the license plate or taxi ID

Presto report filed

Can someone post a link to the actual Google Play Store app that does this?

And, like the 1584 DLT phone hotline, mention whether using it requires reading Thai language or not?

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rocketboybkk Senior Member

rocketboybkk

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Yesterday around 5.00pm me and my friend tried to get a taxi from Sukhumvit to Ramkempang ....

3 taxis refused to go straight away <deleted>

What's the Transport ministry doing ?????? are they fixing this taxi mess or not ??

By the third refusal I called 1584 to report the taxi and guess what !! ...... ' no sapeek engwit '

What a joke .... am I calling the wrong number ??

Does anyone know another number to call to complain ??

And, I will email the Ministry of Transport to complain.

This is Thailand, get used to it.

What do you really expect any complaint will do?

My advice, get you lovely gf to call & complain.

Sent from my iPhone using Tapatalk

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Happy Grumpy Silver Member

Happy Grumpy

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i'd say the 1584 is just a Show number, to make it look like they care!

you're not expected to actually ring it...

I did once, and it just rang out.

Forgot that I was in Thailand for a second.

The driver shouting "Ai Hia, Ai Hia" at me as it rang out reminded me where I was.

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BudRight Gold Member

BudRight

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Every time I see a farang post a thread about what is wrong with Thailand, or for that matter any other country, I feel a little sad. Sad, because their complaint - and it is so often a complaint - ALWAYS has as the underlying text the assumption that the people native to this or that country should behave as foreigners think they should.

It's the narrative of globalisation and the modern world, and it is slowly eroding the rich diversity of human behaviour, belief, way of thinking, and of life itself - in all its joy and all its tragedy.

Then the racist nationalists come out and tell the 'farang' he's not allowed to think or have an opinion because of his race and national origin. It's sickening.

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Happy Grumpy Silver Member

Happy Grumpy

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NCPO Thai government. 24 hour Call Center 1111 http://www.1111.go.th/

They deal with any and all complaints related to anything and everything.

3 taxis? you were lucky I tried in the same spot two weeks ago and it was 15 Taxis !!

No taxi driver in his right mind would want to go to Ramkhamhaeng at 5pm on a week night.

How many people do want to go to work?

It's like going to a 7-11 and the check-out operator doesn't want to serve you because you have a lot of items.

Then another one refuses, until the forth one finally does it.

You ring the 7-11 hotline number posted on the wall in case the check-out operators refuse to serve people because they don't want to, and it rings out or they hang up on you.

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kannot Platinum Member

kannot

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NCPO Thai government. 24 hour Call Center 1111 http://www.1111.go.th/

They deal with any and all complaints related to anything and everything.

3 taxis? you were lucky I tried in the same spot two weeks ago and it was 15 Taxis !!

No taxi driver in his right mind would want to go to Ramkhamhaeng at 5pm on a week night.

None are in their right mind though laugh.png

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kannot Platinum Member

kannot

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now can I call 1111 to complain that the milk I bought from 7-11 is not fresh ....... ?

I always go straight to the top. Complain to the cow.

No u need to complain to the breast.................I always do this and end up with a mouthfulwink.png

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ScarpoFongness4U Advanced Member

ScarpoFongness4U

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Nonsense,

You get in taxi without speaking thru the window

You sit down, close the door

You tell driver where to go

If he refuses to turn on meter and drive,

You take photo of his license with cell phone camera, and then say,

Luhrr????

100% success rate

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Maestro Star Member

Maestro

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THere is also an app you can download now to report taxis

Just take a photo of the taxi and the license plate or taxi ID

Presto report filed

DLT Check in app lets passengers rate Bangkok taxi drivers

http://www.thaivisa.com/forum/topic/803022-dlt-check-in-app-lets-passengers-rate-bangkok-taxi-drivers/

986 taxi complaints filed by app

http://www.newswits.com/2015/05/04/986-taxi-complaints-filed-by-app-pqqqwpw.html

App for Android:

https://play.google.com/store/apps/details?id=com.dltcheckin

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MyFriend You Gold Member

MyFriend You

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now can I call 1111 to complain that the milk I bought from 7-11 is not fresh ....... ?

Or about people who live here a long time and still don't speak Thai while when they used to live in their home country where upset that immigrants didn't speak their language.

Huh???blink.png whats that got to do with Taxi's not going to where you want?? Oh!! I get it, nothing

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MyFriend You Gold Member

MyFriend You

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Nonsense,

You get in taxi without speaking thru the window

You sit down, close the door

You tell driver where to go

If he refuses to turn on meter and drive,

You take photo of his license with cell phone camera, and then say,

Luhrr????

100% success rate

This may be a cause for an assault on you by the Taxi driver, I like my teeth, they cost a lot of money.....most taxi drivers have a bat under their seat - I think the correct response is to 'take the picture then leave the taxi' then email it to 1111 - hopefully in public.

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