my MS email was updated to a new version a couple of months ago. since the update it has been considerably slower than the previous version; really slow to load my mailbox on sign in, slow to open emails, slow when attaching files to emails, etc.

i use firefox browser and all other web sites are fine.

is there any obvious reason why it is slow?

is there anything i can do to speed it up?

i also noticed that at the top of the screen it says 'Outlook Mail (Preview)'

what does this mean? am i not looking at my actual mail box?

thanks for any advice

What version?

A way to try to reduce the login and eventual viewing time may be to setup your outlook.com account on a mail client on your desktop/notebook as IMAP. (You can do this on as many devices as you want as long as there is an email client installed).

If you don't have Outlook (the email client belonging to the office suite, not the email account itself) then you could install Thunderbird and use this to receive/send your emails direct from your device without having to do a web login again. Your IMAP (Internet Message Access Protocol) will sync your web based account onto your device. All your mail stays intact in your outlook.com account so it can still be accessed by web login at any time.

Very simple to setup, select new account and follow the screens and with your email address and password should automatically find your account and set the IMAP up for you. If for some reason you need to set it up manually, these are the settings you will need:

.Incoming IMAP

Server: imap-mail.outlook.com

Server port: 993

Encryption: SSL

Outgoing SMTP

Server: smtp-mail.outlook.com

Server port: 587

Encryption: TLS

If it is just a web interface problem with outlook.com when logging in, the above method will help. Regardless, IMO, it is a much better way to use your emails..................