Me too ...... my misses signed up for True (without my permission), after a couple of months she stopped paying.
Every year they sent a letter from a solicitor asking for money, I just chucked them in the bin.
4 years later they made her a new offer, 399bht/month 1000/200 + router + Tv box + free call internet sim.
Same house, same name, seems they forgot about the money she didn't pay.
I'm still sticking with 3BB.