Replacement Samsung laptop keyboard

[Bang Bang]

An "incident" with a cup of coffee seems to have destroyed my Samsung laptop keyboard. Plugging in a USB keyboard it works fine so hopefully not much more than the keyboard is lost.

 

Question: Where to go to get the keyboard replaced? Pantip? Samsung service center? where? Any idea of the cost?

Thanks in advance.

[KhunBENQ]

Pantip sounds like Bangkok?

There is no need to visit a Samsung service center.

At about every IT center you should find one or more repair boots, some specialized in laptops.

 

The Samsung kb. are a bit on the upper scale of prices:

https://www.lazada.co.th/catalog/?q=samsung+laptop+keyboard&_keyori=ss&from=input&spm=a2o4m.searchlist.search.go.21ebc203cQq2lV

So depending on your model be prepared to pay about 1000 Baht all incl.

[Bang Bang]

Thanks, K. Benq.

I actually went down to the Samsung service center at Silom this evening. They didn't have a replacement keyboard - model's too old - but were good enough to clean up the inside.

 

So it's off to Pantip this weekend and, hopefully, as you say coming back a happy camper 1k b. lighter maybe.

[thedemon]

What is the model number of your Samsung? And what region for the keyboard? US, Thai or?

 

I ask because I have a few lower frames incl. keyboard mainly from Samsung Series 9 If it is compatible you can have one for free. 

 

 

[Bang Bang]

1 hour ago, thedemon said:

What is the model number of your Samsung? And what region for the keyboard? US, Thai or?

 

I ask because I have a few lower frames incl. keyboard mainly from Samsung Series 9 If it is compatible you can have one for free. 

 

 

My model is NP900X3C. It was bought here in Thailand (in 2012) so the keys have both Thai and English characters but I care only for English.

 

It would be terrific if you have something I could use. Many thanks.

[thedemon]

Sorry

23 hours ago, Bang Bang said:

My model is NP900X3C. It was bought here in Thailand (in 2012) so the keys have both Thai and English characters but I care only for English.

 

It would be terrific if you have something I could use. Many thanks.

 

Sorry for late reply. I was at the airport waiting for a flight to Europe when I posted. I'll be back in BKK this Tuesday so can sort out a keyboard for you then. 

 

NP900X3C uses the same keyboard as X3B, X3D and X3E so I will definitely have a working one. Only US though, not Thai.

 

To change the KB on that series is not technically difficult but it is quite a laborious process. You need to remove the battery, fans, main and sub boards which is easy - they're all held in with the same size screws. Covering the back of the keyboard is an adhesive film that you need to remove carefully because it needs to be reused. You may need a heat gun or hair dryer to heat the film first so that it doesn't separate. The KB itself is attached to the frame with about 60 tiny (miniscule!) screws. You should use a good quality phillips head screwdriver of the right size otherwise it's easy to strip the heads on those tiny screws.

 

I'll post back on this thread next week.

[Bang Bang]

51 minutes ago, thedemon said:

Sorry

 

Sorry for late reply. I was at the airport waiting for a flight to Europe when I posted. I'll be back in BKK this Tuesday so can sort out a keyboard for you then. 

 

NP900X3C uses the same keyboard as X3B, X3D and X3E so I will definitely have a working one. Only US though, not Thai.

 

To change the KB on that series is not technically difficult but it is quite a laborious process. You need to remove the battery, fans, main and sub boards which is easy - they're all held in with the same size screws. Covering the back of the keyboard is an adhesive film that you need to remove carefully because it needs to be reused. You may need a heat gun or hair dryer to heat the film first so that it doesn't separate. The KB itself is attached to the frame with about 60 tiny (miniscule!) screws. You should use a good quality phillips head screwdriver of the right size otherwise it's easy to strip the heads on those tiny screws.

 

I'll post back on this thread next week.

Thanks, thedemon.

I am a total klutz. So once I have the keyboard I'll probably take it to an IT place for someone who knows what they are doing to replace it.

[thedemon]

Hi Bang Bang

 

Can you check these photos to make sure the keyboard is physically the same as yours. It is a US keyboard which is hopefully has the same keys as the Thai model. The reason is that e.g. Canadian, UK keyboards have different shaped Enter keys so won't physically fit into the frame from a US model.

 

If it's ok, PM me so we can arrange getting it to you.