robblok Posted January 19, 2019 Posted January 19, 2019 I got a 6Tb harddisk that I use in my NAS drive and it has bad sectors. Id like to bring it to a WD service center as i think they should give me a new one or fix the problem. There used to be a service center in Pantip Plaza. Can anyone confirm its still there. Normally I would not bother but a 6Tb disk is around 7000 bt so its worth wile to get it fixed or replaced.
mahjongguy Posted January 19, 2019 Posted January 19, 2019 Per the Internet: WD service center (Thailand) 604/3 Pantip Plaza 2th Room 2108 Phetburi Road, Phetburi Ratchatavee Bangkok 10400, Thailand Phone number: +66-083-7031821 / +66-02-6526510 Operation Hours: Daily (11.00 am - 6.30 pm)
robblok Posted January 19, 2019 Author Posted January 19, 2019 Just now, mahjongguy said: Per the Internet: WD service center (Thailand) 604/3 Pantip Plaza 2th Room 2108 Phetburi Road, Phetburi Ratchatavee Bangkok 10400, Thailand Phone number: +66-083-7031821 / +66-02-6526510 Operation Hours: Daily (11.00 am - 6.30 pm) Yes that is the service center I am talking about I just want to know if it is still there. I might just have to call the number and see if it is still there. Websites often give outdated information.
mahjongguy Posted January 19, 2019 Posted January 19, 2019 That's why I included the phone numbers. 1
Ks45672 Posted January 19, 2019 Posted January 19, 2019 I got a free replacement from the one in fortune but it wasn't swapped on the spot I had to go back 10 or 14 days later to pickup the new one
robblok Posted January 19, 2019 Author Posted January 19, 2019 1 hour ago, Ks45672 said: I got a free replacement from the one in fortune but it wasn't swapped on the spot I had to go back 10 or 14 days later to pickup the new one I would not mind waiting that is the way how it goes in Thailand
kkerry Posted January 19, 2019 Posted January 19, 2019 28 minutes ago, robblok said: I would not mind waiting that is the way how it goes in Thailand I've had Seagate portable drives exchanged twice, on the spot at the Seagate service centre in Fortune. I didn't get brand new drives but refurbished ones that were marked so. Both replacements are still working. Apparently this is how it's done ???? 1
robblok Posted January 19, 2019 Author Posted January 19, 2019 3 minutes ago, kkerry said: I've had Seagate portable drives exchanged twice, on the spot at the Seagate service centre in Fortune. I didn't get brand new drives but refurbished ones that were marked so. Both replacements are still working. Apparently this is how it's done ???? I already replaced the drive in my NAS so anything i get will be good. Fun thing the other 4 drives of 6tb in my NAS are seagate not a problem among them . Not that I draw conclusions from this.
shady86 Posted January 20, 2019 Posted January 20, 2019 Instead of taking trouble to Pantip, you can create a RMA online, ship it to RMA address, they would ship you a refurbished drive within a week or two. 1
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