Office 365 - Can't use

[Neeranam]

Just bought this and can't open it, it says: - 

 

Maybe it's because I had to put UK as that is where my credit card is from. Any idea if I can change that now? I'm not sure how to do it.

 

Thanks.

 

 

[Neeranam]

They never gave me a product key

[Neeranam]

[jackdd]

7 hours ago, Neeranam said:

That's "Microsoft Office Professional Plus 2016" as you can see in the headline.

You said you purchased Office 365, so you should try downloading Office 365.,

[Neeranam]

I did, following the link from the email. Maybe I still have the old one, I'll check.

 

Thanks

 

 

 

[Neeranam]

I took the laptop back to the shop, cancelled my monthly payments with Microsoft. 

The shop set me up with a new Office.