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Office 365 - Can't use

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Just bought this and can't open it, it says: - 

 

Maybe it's because I had to put UK as that is where my credit card is from. Any idea if I can change that now? I'm not sure how to do it.

 

Thanks.

 

 

7 hours ago, Neeranam said:

image.png.e9741ddc29fea4344414aec11bb09256.png

That's "Microsoft Office Professional Plus 2016" as you can see in the headline.

You said you purchased Office 365, so you should try downloading Office 365.,

  • Author

I did, following the link from the email. Maybe I still have the old one, I'll check.

 

Thanks

 

 

 

  • Author

I took the laptop back to the shop, cancelled my monthly payments with Microsoft. 

The shop set me up with a new Office. 

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