Asus Laptop Charging Issue

[Yellowtail]

I have an Asus VivoBook S that is about two years old. 

 

It has developed an intermittent charging issue. A message will flash that the unit is "on battery" and seconds later the "plugged in" message flashes.

 

Tapping the plug will make it happen, so I assume it is a contact issue. I assume that either the plug or receptacle has been damaged.

 

Which is more likely? I would guess the receptacle but I don't know. If it is the receptacle, how easy/expensive a fix would it be? 

 

Thanks!

[Eindhoven]

ASUS laptops are notorious for having problems with their charging ports.

[JetsetBkk]

25 minutes ago, Eindhoven said:

ASUS laptops are notorious for having problems with their charging ports.

I could write a book on the problems I have had with my (second hand) Asus Ultrabook. 

 

The connector problem is simple to resolve, even if it means taking it to a shop o get it fixed. I don't believe it is easy to do yourself.

[Yellowtail]

4 minutes ago, JetsetBkk said:

I could write a book on the problems I have had with my (second hand) Asus Ultrabook. 

 

The connector problem is simple to resolve, even if it means taking it to a shop o get it fixed. I don't believe it is easy to do yourself.

Any shop you recommend? I'm in Lat Krabang

[Eindhoven]

7 minutes ago, Yellowtail said:

Any shop you recommend? I'm in Lat Krabang

ASUS service centre.

 

https://www.asus.com/support/service-center/thailand

[JetsetBkk]

Just now, Yellowtail said:

Any shop you recommend? I'm in Lat Krabang

Sorry, I'm in Phuket. We have quite a few shops specialising in laptop repairs as well as stores like BananaIT, Advice & JIB who sell them (and also build PCs) so would probably be able to change the connector.

 

Your initial best bets might be:

 

1. to use an adaptor to plug in to the laptop's power socket and then plug your power supply plug into it - just in case your power supply plug is a bit too small. 

or

2. buy another power supply. (I bought several when I had problems)

 

If you're confident in taking things apart, you could try checking the socket on the motherboard and carefully adding a bit more solder where it is needed. But that's really a job for professionals.

 

[Yellowtail]

3 minutes ago, Eindhoven said:

ASUS service centre.

 

https://www.asus.com/support/service-center/thailand

Thanks, but they will not repair the jack, they will only replace the motherboard.

[Eindhoven]

Closest to you is; https://www.google.com/maps/dir//13.7408241,100.7161091/@13.7408142,100.6460686,12z

 

 

วีเซิร์ฟพลัส กรุงเทพฯ(vServe Plus Bangkok)

881 หมู่2 ถนนพัฒนาชนบท3 แขวงคลองสองต้นนุ่น เขตลาดกระบัง กรุงเทพฯ 10520 (8.5km) (881 Moo 2 Rural Development Road 3 Khlong Song Ton Noon Sub-district, Lat Krabang District, Bangkok 10520)

02-138-9866

Mon - Fri 8:30 - 18:00

Products: Notebook, LCD Monitors, Desktop PC, All-in-one PCs, Tablet, PadFone, Eee PC, ZenFone

[Yellowtail]

3 minutes ago, JetsetBkk said:

Sorry, I'm in Phuket. We have quite a few shops specialising in laptop repairs as well as stores like BananaIT, Advice & JIB who sell them (and also build PCs) so would probably be able to change the connector.

 

Your initial best bets might be:

 

1. to use an adaptor to plug in to the laptop's power socket and then plug your power supply plug into it - just in case your power supply plug is a bit too small. 

or

2. buy another power supply. (I bought several when I had problems)

 

If you're confident in taking things apart, you could try checking the socket on the motherboard and carefully adding a bit more solder where it is needed. But that's really a job for professionals.

 

There's a Banana close by, I'll try them, thanks!

[Eindhoven]

Just now, Yellowtail said:

Thanks, but they will not repair the jack, they will only replace the motherboard.

 

Oh...ok.

Not in Bangkok, so cannot recommend any independents personally.

[Yellowtail]

1 minute ago, Eindhoven said:

Closest to you is; https://www.google.com/maps/dir//13.7408241,100.7161091/@13.7408142,100.6460686,12z

 

 

วีเซิร์ฟพลัส กรุงเทพฯ(vServe Plus Bangkok)

881 หมู่2 ถนนพัฒนาชนบท3 แขวงคลองสองต้นนุ่น เขตลาดกระบัง กรุงเทพฯ 10520 (8.5km) (881 Moo 2 Rural Development Road 3 Khlong Song Ton Noon Sub-district, Lat Krabang District, Bangkok 10520)

02-138-9866

Mon - Fri 8:30 - 18:00

Products: Notebook, LCD Monitors, Desktop PC, All-in-one PCs, Tablet, PadFone, Eee PC, ZenFone

Thanks!