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Thailand pass not accepting PDF files?

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I need help on Thailand pass. I am having trouble uploading my booking confirmation and also my flight confirmation. They are PDF files. When I try uploading the PDF files here it never works. They are a lot less than 2 MB. It seems like this only accepts images and not PDF files? Help plz.

helpme.png

Correct, TP does not accept .pdf files.

 

Suggest you begin reading the "Thailand Pass is Up and Running" thread in this sub-forum.  

 

Good luck.

10 minutes ago, TheAppletons said:

Correct, TP does not accept .pdf files.

 

Suggest you begin reading the "Thailand Pass is Up and Running" thread in this sub-forum.  

 

Good luck.

how can you convert pdf to image file?

Just now, drori8 said:

how can you convert pdf to image file?

You could:

 

a.  Use adobe acrobat to convert it  

 

or

 

b.  Use your phone to take a photo of the .pdf file.

2 minutes ago, TheAppletons said:

You could:

 

a.  Use adobe acrobat to convert it  

 

or

 

b.  Use your phone to take a photo of the .pdf file.

thanks mate.

5 minutes ago, drori8 said:

how can you convert pdf to image file?

Google "convert pdf to jpg". There's plenty online converters. Upload pdf, download jpg.

Just now, Why Me said:

Google "convert pdf to jpg". There's plenty online converters. Upload pdf, download jpg.

yea i got adobe reader so that one works good as well

I get the feeling this part of the nonsense will be amending in the coming days ahead.

 

most of us going back or wanting to go back will probably accept mucking about a bit - the average joe tourist is going to get stuck here and say to hell with it and cancel everything 

1 hour ago, TheAppletons said:

Correct, TP does not accept .pdf files.

 

Suggest you begin reading the "Thailand Pass is Up and Running" thread in this sub-forum.  

 

Good luck.

Definitely this... as more errors will pop up... 

 

A lot of info on the “Thailand Pass is Up and Running” thread which will make you realise you are not alone in the issues you are facing and workarounds have been found. 

 

 

 

53 minutes ago, Sticky Rice Balls said:

This Thai pass sure is coming hot out the gate(sigh)

Well, this thread may explain things... I wonder which bar they outsourced the Thailand Pass coding to !!!

 

 

 

  • 2 weeks later...

Hi guys, 

I have used screenshot option for both my hotel reservation upload and my insurance certificate. I will keep you updated if it is accepted. Has anyone else used screenshots for required docs?

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