Bolt taxi app - can't add payment card

[HauptmannUK]

I occasionally use Bolt taxis. I use their app on my Android phone. Works very well other than I can't seem to add a payment card. I have tried adding both my Bangkok Bank and SCB cards. The process initially seems to work and I get a 'Done' message. However the card payment option remains greyed-out and I have to pay cash. Nothing helpful in Bolt FAQs and a message sent to them is unanswered after 2 weeks.. 

Does card payment actually work with Bolt in Thailand?

[tonray]

Cash only as of yet I believe

[richard_smith237]

Yup... Cash only.

So I end up using Grab (which has payment direct to my card).... 

 

 

 

[Skeptic7]

BOLT is Cash ONLY. They are usually considerably cheaper than GRAB as they are still gaining market share. Perhaps add card option in the future, but since day 1 until now...only accept cash. 

[jimn]

Cash only. I bet you downloaded the app in the UK or something, if you did it will request credit card option. Delete it and re install

[HauptmannUK]

On 3/2/2022 at 10:06 AM, jimn said:

Cash only. I bet you downloaded the app in the UK or something, if you did it will request credit card option. Delete it and re install

Thanks for all the replies.

The Bolt app was downloaded in Thailand (although phone purchased in UK and left set on UK region).

[SAFETY FIRST]

On 3/2/2022 at 10:06 AM, jimn said:

Cash only. 

Makes good business sense.

 

Their fares are so cheap, they probably rely on a tip to survive.