Recommend Shop To Repair Charging Of SAMSUNG J7

[scorecard]

Having problems with my J7 phone charging.

 

Tried using same cable with another J7, the cable works fine. So assuming there's a problem in the phone.

 

Appreciate any recommendations from past experiences of shops in CM to get it checked/repaired.

 

In the Don Chan area but can travel anywhere.

 

Thanks. 

[Pond Life]

I cant recommend a repair shop.

But, have you tried cleaning out the charging port on the phone ?

I have had similar problems with a couple of Samsungs.

Turn off the phone & remove the battery.

Get a pin or needle & scratch around inside the charging port of the phone, I have found that fluff, sawdust etc gets jammed into the far end of the port by the charging cable, eventually preventing the plug inserting fully.

[scorecard]

43 minutes ago, Pond Life said:

I cant recommend a repair shop.

But, have you tried cleaning out the charging port on the phone ?

I have had similar problems with a couple of Samsungs.

Turn off the phone & remove the battery.

Get a pin or needle & scratch around inside the charging port of the phone, I have found that fluff, sawdust etc gets jammed into the far end of the port by the charging cable, eventually preventing the plug inserting fully.

Thanks, I'll give it a try.

[hkt83100]

8 hours ago, Pond Life said:

Get a pin or needle & scratch around inside the charging port of the phone, I have found that fluff, sawdust etc gets jammed into the far end of the port by the charging cable, eventually preventing the plug inserting fully.

Better use a tooth pick. You might damage the port with a hard object.

[Fairynuff]

With such an old phone it’s most likely the battery. 

[lordblackader]

Samsung Repair Center - north side of the moat. 

[Jaybott]

Is it a J7 Pro? If so the battery is built in, so it's non-repairable if it's a battery issue (planned obsolescence).  If it's a J7 with a battery, it's doubtful the battery is still available. Same thing happened to me; J7 Pro.  I ended up having to buy another phone.

[scorecard]

3 hours ago, Fairynuff said:

With such an old phone it’s most likely the battery. 

Good point. I'm not familiar with phone repair/battery replacement shops in CM.

 

Any suggestions appreciated.

[paddypower]

2 hours ago, Jaybott said:

Is it a J7 Pro? If so the battery is built in, so it's non-repairable if it's a battery issue (planned obsolescence).  If it's a J7 with a battery, it's doubtful the battery is still available. Same thing happened to me; J7 Pro.  I ended up having to buy another phone.

Just bought a new one for my old J7. one of those vendors at Central Surathani. so it is possible to replace. i use him regularly for our phones, screen protectors, etc. he says the battery is genuine and has a 6 mnth warranty. cost 650 baht.

 

[Photoguy21]

Samsung have service centres in Bangkok. I have used one before in Future Park, Rangsit and they didnt charge over the top. 

[Liverpool Lou]

13 hours ago, scorecard said:

Thanks, I'll give it a try.

Why not give a Samsung service centre a try?

[Fairynuff]

1 hour ago, scorecard said:

Good point. I'm not familiar with phone repair/battery replacement shops in CM.

 

Any suggestions appreciated.

As far as I can remember when I had a J7 you could easily just buy a replacement battery whereas newer phones now have to be done by a pro.To be honest I’d recommend just buying a new phone, one of the A series Samsungs eg the A21 would knock spots off a J7

[scorecard]

On 1/19/2023 at 11:35 PM, scorecard said:

Thanks, I'll give it a try.

And it worked, but I used a slim wooden toothpick, and a clump of rubbish came out. All fixed and thanks. 

[Dante99]

8 hours ago, scorecard said:

And it worked, but I used a slim wooden toothpick, and a clump of rubbish came out. All fixed and thanks. 

Now go brush your teeth.