Apple has provided a software update for its iPhone 12 to French regulators following concerns about radiation levels of the smartphone.

France suspended sales of iPhone 12 handsets last week after claiming it failed to pass tests relating to electromagnetic radiation exposure limits.

 

The US tech giant risked a product recall if a fix was not found, while other European countries warned they may follow France’s initiative.

French authorities received a software update from Apple for its iPhone 12 on Tuesday, a source at the French digital ministry told Reuters.

Apple had earlier contested the French findings, saying the iPhone 12 was certified by multiple international bodies as compliant with global standards. A spokesperson for Apple told The Independent that it was engaging with regulators in an effort to prove that its iPhone 12 is compliant.

The US tech giant said it has provided France’s National Frequency Agency (ANFR) with independent third-party lab results proving the iPhone 12’s compliance, and met SAR regulations.

Apple then said on 15 September it would issue a software update to accommodate the testing methods used in France.

 

The company did not immediately respond to a request for comment on Tuesday.

The move by Paris to suspend sales of the iPhone 12 handsets had prompted concerns in Belgium, Germany and the Netherlands.

Belgium also reportedly requested the software update but it was limited to France, Belgian industry regulator said in an emailed statement.

 

The Belgian regulator also said it expected more steps at a European level after the French authorities inform their peers about the fix and the fact that is not available widely in the European Union.

French regulator Agence Nationale des Frequences did not immediately respond to a request for comment.

 

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