Unhelpful Honda car dealer in Chiang Mai.

[Dazinoz]

My Honda was flooded at home during last floods in Chiang Mai. I contacted my insurance company who took it away for 3 weeks to be cleaned, dried and repaired where necessary. When it was returned everything seemed ok. After a short time both electric windows on passenger side stopped working and the drivers window auto function worked intermittently.

 

The other day I went into a Honda dealer to the service department. There were 2 guys sitting at desks playing with  their phones and didn't bother looking up, the cashier and a "greeter". Greeter asked me what I wanted and I asked if a service agent could speak english. She pointed to one and he just indicated to the cashier. She mumbled something and the greeter said to the guy you speak english. He reluctantly looked at me. I had a photo of car in the flood in hope it may make it easier . I showed him photo and without asking anything he just said "next year" I tried to explain had been repaired by insurance company garage and it was only 2 windows not working. "Next year". Btw this was on the 6th. I asked what no service until next year and again he said "next year". I just turned around and walked off with another "next year". So with 25 days left in the year no more service. Possible but hard to believe. There were no other customers in service department at the time.

 

Normally this Honda dealer is very helpful but one lazy agent can ruin their reputation

 

[UWEB]

And why you not have asked to speak to the Manager?

[Dazinoz]

1 hour ago, UWEB said:

And why you not have asked to speak to the Manager?

To be honest I was so peed off I didn't think to do that. Plus I have learned being here 11 years Thais don't like complaints by us farang.