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Have you been scammed/overcharged at 7-11?


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Posted

Lately quite a few times and typical in branches where there is a lot of tourists where they would scan a more expensive type of cigarettes then I always buy. No idea how many times this happened when I also bought other items, as that's when I not noticed. They look surprised/caught when I told them how much it cost out of my head. Have to admit it is a clever one.

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Posted
10 minutes ago, ChaiyaTH said:

Lately quite a few times and typical in branches where there is a lot of tourists where they would scan a more expensive type of cigarettes then I always buy. No idea how many times this happened when I also bought other items, as that's when I not noticed. They look surprised/caught when I told them how much it cost out of my head. Have to admit it is a clever one.


So they are risking getting caught out at great risk to themselves in order to make more money for CP group. Right.

The cashier could not possibly get any benefit from ringing up a higher priced item.

I say that is nonsense.

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Posted
1 minute ago, josephbloggs said:


So they are risking getting caught out at great risk to themselves in order to make more money for CP group. Right.

The cashier could not possibly get any benefit from ringing up a higher priced item.

I say that is nonsense.

Of course they can, you simply default the slip with a wrong billed item, invoice the right one back and pocket the difference. One of the oldest tricks out of the scam cashier books. Is no different than when one returns a item.

To then do that with cigarettes or a almost identical item but different price, is scam genius junior level. 

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Posted
16 minutes ago, ChaiyaTH said:

Of course they can, you simply default the slip with a wrong billed item, invoice the right one back and pocket the difference. One of the oldest tricks out of the scam cashier books. Is no different than when one returns a item.

To then do that with cigarettes or a almost identical item but different price, is scam genius junior level. 


To remove a wrongly scanned item usually needs manager approval to override the till. So they are in it as well for a few baht and risking their franchise.

I still call nonsense.

 

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Posted
15 hours ago, thrilled said:

I don’t look at the change that I get back at stores. And if my change is just a few baht I don’t take it. I mean what is 3 cents, 6 cents 9 cents etc? To me it’s nothing. But When I’m there it’s a vacation not a place to pinch Pennie’s. 

Oh don't be anti Semitic please .

I forget the saying but maybe an academic can quote and please keep it relevant 

A group of pennies adds up?

Posted
On 1/21/2025 at 5:53 AM, supersomchai said:

If the cashier (in 7-11 and most supermarkets ) gives too much change to the customer it gets deducted from their salary (my thai wife used to work in a supermarket ,happened to her).

Not good when they are already on low wages.

 

Which is why at many 7/11 branches only one staff member is allowed to be the cashier / allowed to touch the cash register drawer. Also why they count the change many time before they hand it to the customer.

 

Staff have to pay the company if they make a mistake Happens in Thai banks too.

Posted

In thousands of visits to 7-11, I was almost scammed just once. I paid for an item worth, say, 80 Baht with a 1000 Baht note. The way the cashier handed me the change was not the normal way. I counted the 100 Baht notes on the way out and one was missing. I immediately wheeled around and before I could say anything a 100 Baht note was thrust at me. No sorry. No questions. No confusion. In my opinion, it was a clear attempt to steal 100 Baht with a plan B if I noticed to immediately give me the 100 Baht. It worked as I did not take the issue any further.

 

This was a 7-11 I used regularly as it was underneath my apartment block. This was the cashier's first day in this branch. The next day she was gone, never to be seen again.

Posted
On 1/21/2025 at 6:11 PM, JoseThailand said:

 

Visit an ophthalmologist if you cannot read. The post is not about short changing, its about overcharging 

How does that work? The shelf has a ticket clearly showing the price, and then the product is scanned by the barcode reader...

Posted
On 1/22/2025 at 5:09 AM, JoseThailand said:

 

You don't think they work as a team?

So there is a team meeting every day / every hour to decide the next strategy etc?

 

You really think that can work, product still has to be scanned at the cash register.

 

You need a very simple hobby, back in your home country

Posted
On 1/20/2025 at 3:27 PM, CharlieH said:

In all my years here, and a frequent visitor to 7-11 I have never known them NOT give a receipt complete with change on top of it.

 

YMMV

Totally agree.

 

And a lot of the time those PITA stamps!!!

Posted

NO........... but in the UK at Asian owned shops Indian Pakistani a  few times and one shop tried it several times and I kept showing them...........oh  they laugh and wave it  off, I didnt  go there often so they probably didnt recognise me, usually done with a tenner and giving you pound coins back, one short.

Posted

And another one in Australia,a small independent supermarket , guy scanned my items quickly 

 

I had already worked out the total cost before getting to the checkout ,he tries to rush me , not this little black duck I says to Raji 

Not this little black duck !

 

I check the receipt to see he  has scanned some curry paste, I didn't order that Raji I said ,noticing he is scanning his OWN goods 

 

Not this lil black duck 

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