Difficulty contacting social security Manila and international operations

[steveb5]

I sent an email to social security Manila to update my new bank account but one month later no response and a second email was sent. I tried many many times calling social security international operations and no one answers. There's a toll free number for US embassy Manila but social security changed their phone number not free anymore. 

 At this point I don't know what to do anyone have any suggestions.

[exant]

 

[georgegeorgia]

On 1/21/2025 at 3:26 PM, steveb5 said:

I sent an email to social security Manila to update my new bank account but one month later no response and a second email was sent. I tried many many times calling social security international operations and no one answers. There's a toll free number for US embassy Manila but social security changed their phone number not free anymore. 

 At this point I don't know what to do anyone have any suggestions.

Maybe you could look at another special specific forum to the Philippines 

There are several I think one called Philippines expats 

[Etaoin Shrdlu]

When I changed SS Benefits from being deposited via Bangkok Bank's New York office to direct deposit to my Bangkok Bank account here, I sent a new completed SSA-1199 form to Manila FBU as an attachment to an email and I also sent the original by EMS. 

 

The FBU did not acknowledge either, but my benefits started to be direct deposited to my account here in Thailand not long thereafter. 

 

Perhaps sending a new 1199 by registered mail or EMS with a covering letter requesting the change might help.

 

 

[exant]

 

[GypsyT]

It's beyond me why to have SSA in one of the most crooked country in Asia...

 

[Jingthing]

2 minutes ago, GypsyT said:

It's beyond me why to have SSA in one of the most crooked country in Asia...

 

I don't get the issue.

They are operating out of the US embassy there.

Yeah employees might be Filipinos but for the Asean region, that's the location you want for English speakers.

If there are problems there with service, I would blame the U.S. government, not the host nation of the embassy.