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Krungsri Banking App

Featured Replies

I will be leaving Thailand for an extended stay away.

Since Krungsri will stop Online Banking this coming October 2025. 

Would there phone app works with a foreign number or foreign internet provider? 

Also can a customer get OTP using a foreign number?

I see in there Mobile app one can put a foreign number, is there another step to register with Krungsri that number?

Problem you'll have if you lose your phone or buy a phone whilst abroad, you have to visit branch to set up again. 

 

Not sure they accept foreign numbers for OTPs, not seen it mentioned before, use a Thai sim instead

3 hours ago, node said:

I will be leaving Thailand for an extended stay away.

Since Krungsri will stop Online Banking this coming October 2025. 

Would there phone app works with a foreign number or foreign internet provider? 

Also can a customer get OTP using a foreign number?

I see in there Mobile app one can put a foreign number, is there another step to register with Krungsri that number?

 

Do that mean I can't use Internet banking with Krungsri anymore? 😕

Felt

10 minutes ago, Felt 35 said:

 

Do that mean I can't use Internet banking with Krungsri anymore? 😕

Felt

 

Yeah them shutting down online banking is exactly that.

 

Time for you to move to mobile banking perhaps.

I just returned from the US after a month long stay. I had no proble using the phone app while in the USA to transfer and also scan qr codes from shopee from there. I dont have 2 step authorization set up but do use my fingerprint. I had my US sim in the phone which doesn't matter as its handle via the Internet.  Not sure what the future holds though as they are changing some of their systems. 

2 hours ago, scubascuba3 said:

use a Thai sim instead

 

@node - and make sure that its registration and your Krungsri details match each other exactly (see thread below)! Strikes me that this could prove to be the major stumbling block to foreign numbers being used for Thai bank account OTP's in any event.

 

 

4 hours ago, Ralf001 said:

 

Yeah them shutting down online banking is exactly that.

 

Time for you to move to mobile banking perhaps.

 

Actually not. Never had any app on my phone and never will. My handphone are only with me when out for long bicycle rides in case I end in the ditch  🙂

Felt

  • Author

I went to AIS and was told to get OTP from a Thai Bank outside  you need data roaming. Not sure if they were trying to sell me a packing. 

I returned home, disabled AIS, using VPN in my router on a foreign country, I connected to wifi on my mobile, rechecked my IP and location is in that country, opened Krungsri app took awhile to open, guess they were checking my IP,  but was in.

I have experience with Krungsri if they update their app and required to update your passport information you must go into a branch, unlike Bangkok Bank where you lift up your passport and move one head from side to side, smile etc. Krungsri stated you must visit a branch to do this. They literally lock the account unit I went in. 

Ask at the bank or telephone them.

I think they may have a  branch in London, though.

1572 is the help line here

On 6/9/2025 at 5:23 PM, Felt 35 said:

 

Actually not. Never had any app on my phone and never will. My handphone are only with me when out for long bicycle rides in case I end in the ditch  🙂

Felt

You use a bicycle? But won't use a banking app? That is quite a charming eccentricity.

On 6/9/2025 at 8:29 AM, node said:

I will be leaving Thailand for an extended stay away.

Since Krungsri will stop Online Banking this coming October 2025. 

Would there phone app works with a foreign number or foreign internet provider? 

Also can a customer get OTP using a foreign number?

I see in there Mobile app one can put a foreign number, is there another step to register with Krungsri that number?

Best to pop into your bank and ask them don't you think; or ring them on  1572

To be quite honest, change your bank to Kasikorn or SCB before you leave. Those are modern banks. Krungthai and Krungsri are old-style banks. They probably even use manual typewriters still. I've used SCB for many years. Their online app is very good.

On 6/9/2025 at 12:42 PM, Ralf001 said:

 

Yeah them shutting down online banking is exactly that.

 

Time for you to move to mobile banking perhaps.

Mobile banking is on its way out. What was once "oh wow modern" is now drab and clunky. It's from yesteryear.

31 minutes ago, renaissanc said:

To be quite honest, change your bank to Kasikorn or SCB before you leave. Those are modern banks. Krungthai and Krungsri are old-style banks. They probably even use manual typewriters still. I've used SCB for many years. Their online app is very good.

The two bank you mention will soon be doing away with Internet banking because it is expensive to maintain & requires too many staff. Apps are the future.

4 hours ago, Magictoad said:

You use a bicycle? But won't use a banking app? That is quite a

4 hours ago, Magictoad said:

You use a bicycle? But won't use a banking app? That is quite a charming eccentricity.

Great that you find it charming, but I can tell you that 3 hours of road biking at an average speed of 35 km/h is not very charming for us over the top, but it gives a certain satisfaction, maybe especially with the thought that we are doing something and are not dependent on anything other than our own will and strength and not an app.😉 

Felt

 

4 hours ago, Magictoad said:

You use a bicycle? But won't use a banking app? That is quite a charming eccentricity.

 

 

On 6/11/2025 at 1:53 PM, Magictoad said:

The two bank you mention will soon be doing away with Internet banking because it is expensive to maintain & requires too many staff. Apps are the future.

Do keep up - SCB got rid of their web access 2 years ago..........

On 6/10/2025 at 8:18 PM, renaissanc said:

To be quite honest, change your bank to Kasikorn or SCB before you leave. Those are modern banks. Krungthai and Krungsri are old-style banks. They probably even use manual typewriters still. I've used SCB for many years. Their online app is very good.

 

The restrictions on transfer amounts to those banks is enough reason to avoid them, by itself. 

 

Kasikorn is very popular. I often pay freelancers with scan pay and they have the KBank app 75% of the time. 

On 6/9/2025 at 6:59 AM, Dan O said:

I just returned from the US after a month long stay. I had no proble using the phone app while in the USA to transfer and also scan qr codes from shopee from there. I dont have 2 step authorization set up but do use my fingerprint. I had my US sim in the phone which doesn't matter as its handle via the Internet.  Not sure what the future holds though as they are changing some of their systems. 

Ditto for the uk The app works irrespective of the sim in it. Log in with passcode or fingerprint.

  • 2 weeks later...
On 6/9/2025 at 8:29 AM, node said:

Since Krungsri will stop Online Banking this coming October 2025. 

 

On 6/9/2025 at 12:31 PM, Felt 35 said:

 

Do that mean I can't use Internet banking with Krungsri anymore? 😕

Felt

I have quit AN but I just came back for this comment.

It might help Krungsri online banking customers.

 

I have a number of accounts with Krungsri , one of them being a business account. Krungsri Biz online

Business accounts are staying online via computers.

Went to the bank today to explain that I am unable to use phone apps and that I would be transferring my accounts to Kasikorn.

The reply was that I could stay with Krungsri by opening a second business account for personal use.

 

Just change your personal account to a Kasikorn Biz online account and you can still use a computer which is much more secure than the phone apps.

On 6/24/2025 at 2:03 PM, Tropicalevo said:

Kasikorn Biz online account

 

Presumably you mean Krungsri Biz online account? And I take it that one will need to have an existing bona fide business account with Krungsri in order to be able to open a second one for personal use?

 

 

22 hours ago, OJAS said:

 

Presumably you mean Krungsri Biz online account? And I take it that one will need to have an existing bona fide business account with Krungsri in order to be able to open a second one for personal use?

 

 

...and if not, then you would need the usual gambit of documents from the Dept of Business Development to verify that you have a registered business.

4 hours ago, mark5335 said:

...and if not, then you would need the usual gambit of documents from the Dept of Business Development to verify that you have a registered business.

I have an online biz with Kbank and I do not have a business 

I have been told by head office to go to a Krungsri branch and change over to a online biz account with I will try to do soon

3 hours ago, offset said:

I have an online biz with Kbank and I do not have a business 

I have been told by head office to go to a Krungsri branch and change over to a online biz account with I will try to do soon

Just came back from my branch she did not have a clue what I wanted so she rang head office

Head office told me I have to do nothing till I get a notification online and telephone with the details of uploading to Krungsri online biz to be sent to me on the 1st of July 

50 minutes ago, offset said:

Just came back from my branch she did not have a clue what I wanted so she rang head office

Head office told me I have to do nothing till I get a notification online and telephone with the details of uploading to Krungsri online biz to be sent to me on the 1st of July 

 

Sounds hopeful for those of us who, like myself, have a strong aversion to Thai banking apps. Please do let us know in due course what 1 July brings in your case.🤞

 

Incidentally, does anyone know whether SCB and KTB have allowed personal account holders to switch to biz accounts following the scrapping of their online banking services?

 

On 6/11/2025 at 1:18 PM, renaissanc said:

To be quite honest, change your bank to Kasikorn or SCB before you leave. Those are modern banks. Krungthai and Krungsri are old-style banks. They probably even use manual typewriters still. I've used SCB for many years. Their online app is very good.

Utter rubbish

On 6/26/2025 at 9:25 AM, OJAS said:

 

Presumably you mean Krungsri Biz online account? And I take it that one will need to have an existing bona fide business account with Krungsri in order to be able to open a second one for personal use?

 

 

and pay the requisite fees

On 6/24/2025 at 2:03 PM, Tropicalevo said:

 

I have quit AN but I just came back for this comment.

It might help Krungsri online banking customers.

 

I have a number of accounts with Krungsri , one of them being a business account. Krungsri Biz online

Business accounts are staying online via computers.

Went to the bank today to explain that I am unable to use phone apps and that I would be transferring my accounts to Kasikorn.

The reply was that I could stay with Krungsri by opening a second business account for personal use.

 

Just change your personal account to a Kasikorn Biz online account and you can still use a computer which is much more secure than the phone apps.

 

👍Thank you for that valuable information.

Felt

  • Author

I am not sure, but if outside and do not have an active Thai sim in ones phone and roaming you cannot download Krungsri app on your phone I think even Shopee. Lazada you can. 

I sure would like to hear if others can.

  • 4 weeks later...
On 6/27/2025 at 5:18 PM, OJAS said:

 

Sounds hopeful for those of us who, like myself, have a strong aversion to Thai banking apps. Please do let us know in due course what 1 July brings in your case.🤞

 

Incidentally, does anyone know whether SCB and KTB have allowed personal account holders to switch to biz accounts following the scrapping of their online banking services?

 

I have an account with UOB , they have great Internet Banking. You can access it from anywhere in the world.

They have a secure token device which generates password for login, eliminating the need for sms otp. 

So , even if you loose your Thai sim, you still have access to your UOB account.

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