For the past 2 weeks I have been trying to contact the overseas telephone number of the UK to report a change in circumstance. Every time I ring the number on the DWP website ( 44 191 218 7777 )  I get the message from the DWP and stand by for option, but after about 15 seconds I get cut off! Anyone else had this problem? 

Anyone got any ideas where I/ you go from here? I ts my problem today it could be your tomorrow.

Call the UK number use prefix 003 then 0800,,, from an AIS mobile its the cheapest way to sit in a queue for an hour I called 08000232635 for 55 baht🤔

I had the same problem, call getting cut at 20 seconds.

 

DTAC eventually sorted it out & credited me for time wasted.

Thanks for that will give it a try later.

7 hours ago, sammieuk1 said:

Call the UK number use prefix 003 then 0800,,, from an AIS mobile its the cheapest way to sit in a queue for an hour I called 08000232635 for 55 baht🤔

I tried that number and got through and got a message to say they tried to call me back and the line went dead so am back where I started!

I have managed to get through to the UK free number and speak to an agent for the DWP but she told me I had to call the International Pension number, the one we are having problems with. She then told me I could ring back on the number I was speaking to her on when I get back to the UK then it can be dealt with, I wonder how much we are paying the agent for a service like this?