I received the usual email reminder to send in my 90 day report on 12/08/25 advising it would be due on 27/08/25. Being a good guest I dutifully applied on line on 14/08/25, within the 15 days before window ensuring I was responding in the period 15 to 10 days before expiry. On the same day I received a confirmation email attaching a copy of what I had told them. 

 

On the 18th I received a rejection email asserting the data submitted was not valid.

 

So on the 19th I submitted it again but posted tracked and signed for, this time I attached a scan of my old passport as advised on here as it's expiry was 16th January, 2026 but also a scan of my new passport that had no stamps in it at all as technically that was the valid one but the old one had all the proof stamps. The tracking receipt and the posting receipt scans were also enclosed along with a letter explaining things and enclosing all of the docs pertinent, my original application, their confirmation, their subsequent rejection, the proof of posting of a fresh form. The tracking receipt shows the package was received and signed for on 20th August at Laksi.

 

Here is my question - as of yesterday (it is now 6am so today doesn't yet count) there has been no response. Laksi is a good 2 hours drive away and for me a walking struggle to get inside and make my case, I am 80 this year and I don't need these people making life unnecessarily hard. I have scrutinised the data submitted and can see no problem except that I used the old passport previously valid until 16/01/26 but as the new one had only just arrived I cannot see that being the reason and in any event HMPO in England are unlikely to tell the Thai Immigration Police that they have just issued me a new passport. Nevertheless I have in my written application attached scans of both passports with my explanatory letter.

 

How much longer should I wait for a response or should I bite the bullet and get my beloved to drive me in to Laksi to confront the I.O's with the paperwork and my request?

When is your next extension due? 

39 minutes ago, cliveshep said:

I don't need these people making life unnecessarily hard

These people (the thai immigration officers) are not making your life unnecessarily hard 😉

 

 

39 minutes ago, cliveshep said:

How much longer should I wait for a response

At this time the immigration office at Chaengwattana takes about six WEEKS to get the receipt of 90 day reporting back to you by mail 🙂

As long as you confirmed they received it, AND you included the stamped self addressed envelope you'll be fine. 

Just wait it out... I'd wager you'll get the 90 day report receipt here in a couple more weeks. 

1 hour ago, DrJack54 said:

When is your next extension due? 

16th January next year, same day the old passport expired. 

1 hour ago, cliveshep said:

I received the usual email reminder to send in my 90 day report on 12/08/25 advising it would be due on 27/08/25. Being a good guest I dutifully applied on line on 14/08/25, within the 15 days before window ensuring I was responding in the period 15 to 10 days before expiry. On the same day I received a confirmation email attaching a copy of what I had told them. 

 

On the 18th I received a rejection email asserting the data submitted was not valid.

 

So on the 19th I submitted it again but posted tracked and signed for, this time I attached a scan of my old passport as advised on here as it's expiry was 16th January, 2026 but also a scan of my new passport that had no stamps in it at all as technically that was the valid one but the old one had all the proof stamps. The tracking receipt and the posting receipt scans were also enclosed along with a letter explaining things and enclosing all of the docs pertinent, my original application, their confirmation, their subsequent rejection, the proof of posting of a fresh form. The tracking receipt shows the package was received and signed for on 20th August at Laksi.

 

Here is my question - as of yesterday (it is now 6am so today doesn't yet count) there has been no response. Laksi is a good 2 hours drive away and for me a walking struggle to get inside and make my case, I am 80 this year and I don't need these people making life unnecessarily hard. I have scrutinised the data submitted and can see no problem except that I used the old passport previously valid until 16/01/26 but as the new one had only just arrived I cannot see that being the reason and in any event HMPO in England are unlikely to tell the Thai Immigration Police that they have just issued me a new passport. Nevertheless I have in my written application attached scans of both passports with my explanatory letter.

 

How much longer should I wait for a response or should I bite the bullet and get my beloved to drive me in to Laksi to confront the I.O's with the paperwork and my request?

On your original email submission did you use your old or new passport number. Do they have your new passport number in their system.

1 minute ago, flexomike said:

On your original email submission did you use your old or new passport number. Do they have your new passport number in their system.

I used the old passport because that was advised to others on here in a different post but in any event the new one would not have been in their system. Now it should be as when I wrote I enclosed scans of both so they could update the system.

56 minutes ago, Tod Daniels said:

These people (the thai immigration officers) are not making your life unnecessarily hard 😉

 

 

At this time the immigration office at Chaengwattana takes about six WEEKS to get the receipt of 90 day reporting back to you by mail 🙂

As long as you confirmed they received it, AND you included the stamped self addressed envelope you'll be fine. 

Just wait it out... I'd wager you'll get the 90 day report receipt here in a couple more weeks. 

Thank you for that, I'll wait it out anther few weeks. My view if they complain is that according to Immigration Laws I must notify them every 90 days and I can prove that, lack of reply is on them but I like to keep things tidy with paperwork as Thais are so anal about it.

10 minutes ago, cliveshep said:

I used the old passport because that was advised to others on here in a different post but in any event the new one would not have been in their system. Now it should be as when I wrote I enclosed scans of both so they could update the system.

 

Immigration is not going to update their system on the basis of some photocopies you have enclosed with your 90 day report. You have to attend in person with both your passports and request a transfer of stamps, and Immigration will then transfer the pertinent information from your old passport to the new one.

 

In my opinion, enclosing copies of your new passport with your report was a mistake. I think there is a good chance they will reject your 90 day report, because you now have a new passport and the old one is no longer valid and you haven't yet done the required transfer of stamps.

Forgive me if I have got this wrong but it sounds as if you have failed to notify Immigration of your new passport and have not had the visa stamps transferred. 

 

Would I be correct in thinking that when you submitted your 90 day report application online you used your new/current passport number? 

 If so, rejection was inevitable as they would have no record of a visa issued under that passport number.

 Your old passport became invalid the when you applied for a new one. 

 

As Sophon has already stated your first action needs to be to visit Immigration to have your visa stamps transferred to your new passport. 

 The only small consolation is that it's a free service.

Sorry, just seen your subsequent post where you state that you used your old passport number.

 However,  it doesn’t alter the fact that you need to get your visa stamps transferred to your new passport and then you will need to do your 90 day report.

9 hours ago, cliveshep said:

Now it should be as when I wrote I enclosed scans of both so they could update the system.

Sorry it doesn't work that way. 

 

You are responsible for going to the immigration office with both passports and getting the relevant stamps transferred to the new passport. 

 

Now in all likelihood, this 90 day report you did by mail using the old passport number will most likely go thru and you'll get the receipt back in the mail showing your next 90 day due date. 

 

You didn't do yourself any favors sending copies of the new passport in with this report (because you're using the old one to report with).

 

Best of luck with it, worst case they deny this report, you go with both passports, get the extension stamps moved, file a 90 report with the new passport number and pay 2000 baht failure to file 90 report on time fine.

 

So it's not the end of the world and you need to move your extension stamps anyway. 

Just discovered how stupid I am, on the internet form and the print of that I posted I made a typo. When it asked for the date I arrived in Thailand I put 7th January 2016 and that is wrong, it was 6th January 2016 so tomorrow I got to eat humble pie and confess to making that error. In all honestly, as I am blind in one eye and depth perception is rubbish, I often make stupid typos but it is really annoying to not catch it when the rejection told me data was wrong.

10 hours ago, cliveshep said:

When it asked for the date I arrived in Thailand I put 7th January 2016 and that is wrong, it was 6th January 2016

I'd wait another 2 weeks and see if it gets rejected or not. I mean face it if they reject it because of that you already have the 2000baht fine because you reported outside the window of opportunity, so what's another 2 weeks? The fine is 2000baht whether you're 8 days late or 8 months late.

If you don't get the receipt back in a couple weeks, then you can go in, move the stamps to the new passport, file a 90 day report with that new passport and pay the 2000baht failure to file on time fine.

Just sit tight.. 

 

Here's what happened yesterday, another day of losing the will to live.

 

Arrived at CW just before 10 am, went to find out where to get passport stamp transferred, grumpy older woman refused to give us a queue ticket but sent us back to reception desk to get a form for that. Got form, beloved wife filled it in, they sent wife out to get photocopies of all used pages in old passport.

 

Back to get queue ticket, grumpy old woman insisted on inspecting completed form and all photocopies which I had already signed while we waited. before issuing ticket, so already she has added 30 mins to our waiting time.

 

Ticket was for counter 27 - document checking. There were already 70 in front of us. Sat down to wait.

 

At 12.00pm as usual got chucked out while they stopped 1 hour for lunch. 

 

1.00pm continued waiting. 

 

At 3.00'ish finally our turn, woman checked passports and all photocopies making sure we hadn't missed a page. Wrote a number on the form in pencil, sent us off to counter 35 to wait again. Time in document checking - 90 seconds - for which we had already been in CW 5 hours waiting.

 

Waiting further 30 mins at counter 35 noticing that our number didn't come up but in adjacent windows later numbers did and that other numbers were called. Wife got fed up and barged in demanding to know why queue jumpers allowed. I followed and lady behind desk agreed to sort it out. Took papers, sent us out to wait, 30 mins later got called, all done. 

 

90 day report is now upstairs 3rd floor, about as far away as possible from the lift, wish we had taken free wheelchair option earlier. At reception desk told them what we wanted, they gave me a disabled priority ticket, one window only but person already there finished almost immediately. So got seen quickly, produced papers including proof of earlier rejection, then proof of posting 2nd attempt plus proof of signed for delivery so lady called up reception and sent someone off to find my letter.

 

Naturally they could not find it at first but eventually nice lad from reception came up around 4.00pm with a nice new 90 day receipt dated from old one's expiry and using old passport number. Even returned my unused stamped return envelope and told us to use EMS next time as quicker. Pointed out that they had the form in their possession already since 20th August yet on 17th September still had done nothing so EMS wasn't going to help was it? Told us on-line might not work next time because of new passport and we should always go in to them. Response under breath not printable or heard. No effing way! Already been there 6 hours, another rejection and I'd post it again but wait 6 weeks next time.

 

But now stamps were in new passport and passport was in their crappy system so it ought to work? But at least having proof of posting and proof of delivery saved me 2000 baht. 

 

 

16 minutes ago, cliveshep said:

But now stamps were in new passport and passport was in their crappy system so it ought to work? But at least having proof of posting and proof of delivery saved me 2000 baht. 

You said they processed the 90-day report under your old passport number, so no, the next one is not likely to work. You would be doing it with your new passport number which will not match your previous 90-day report.

 

Either just do it by mail or make an appointment to do it before going into the office.

More likely I'll have to do it by post even if the new passport has been entered onto the system as they probably still use Windows for Work Groups 3.11 even as they demand every every one else updates to the latest version (Bangkok Post today). Either that or the departments are not on a common server and connected to each other so the 90 day department and the visa department can't talk to each other? 

On 9/16/2025 at 6:14 AM, cliveshep said:

I received the usual email reminder to send in my 90 day report on 12/08/25 advising it would be due on 27/08/25. Being a good guest I dutifully applied on line on 14/08/25, within the 15 days before window ensuring I was responding in the period 15 to 10 days before expiry. On the same day I received a confirmation email attaching a copy of what I had told them. 

 

On the 18th I received a rejection email asserting the data submitted was not valid.

 

So on the 19th I submitted it again but posted tracked and signed for, this time I attached a scan of my old passport as advised on here as it's expiry was 16th January, 2026 but also a scan of my new passport that had no stamps in it at all as technically that was the valid one but the old one had all the proof stamps. The tracking receipt and the posting receipt scans were also enclosed along with a letter explaining things and enclosing all of the docs pertinent, my original application, their confirmation, their subsequent rejection, the proof of posting of a fresh form. The tracking receipt shows the package was received and signed for on 20th August at Laksi.

 

Here is my question - as of yesterday (it is now 6am so today doesn't yet count) there has been no response. Laksi is a good 2 hours drive away and for me a walking struggle to get inside and make my case, I am 80 this year and I don't need these people making life unnecessarily hard. I have scrutinised the data submitted and can see no problem except that I used the old passport previously valid until 16/01/26 but as the new one had only just arrived I cannot see that being the reason and in any event HMPO in England are unlikely to tell the Thai Immigration Police that they have just issued me a new passport. Nevertheless I have in my written application attached scans of both passports with my explanatory letter.

 

How much longer should I wait for a response or should I bite the bullet and get my beloved to drive me in to Laksi to confront the I.O's with the paperwork and my request?

Word of advice, your old passport is actually invalid as you have received a new one dispite the fact that your old passport has a validity date of 2026 in it.  You should go to imigration and transfer the current 90 day stamp into your new passport, FREE.

 

While your at immigration, do your 90 Day renewal, Free.

On 9/16/2025 at 7:47 AM, flexomike said:

On your original email submission did you use your old or new passport number. Do they have your new passport number in their system.

BINGO! That is the issue.

On 9/16/2025 at 10:18 PM, cliveshep said:

Just discovered how stupid I am, on the internet form and the print of that I posted I made a typo. When it asked for the date I arrived in Thailand I put 7th January 2016 and that is wrong, it was 6th January 2016 so tomorrow I got to eat humble pie and confess to making that error. In all honestly, as I am blind in one eye and depth perception is rubbish, I often make stupid typos but it is really annoying to not catch it when the rejection told me data was wrong.

Always Proofread any documents and I also do the same for some of my emails.

Seems like it all came out okay for you in the end, and was just a day at immigrations

 

Also seems like this was primarily a self-inflicted problem, but glad it worked out.

On 9/16/2025 at 10:18 PM, cliveshep said:

Just discovered how stupid I am, on the internet form and the print of that I posted I made a typo. When it asked for the date I arrived in Thailand I put 7th January 2016 and that is wrong, it was 6th January 2016 so tomorrow I got to eat humble pie and confess to making that error. In all honestly, as I am blind in one eye and depth perception is rubbish, I often make stupid typos but it is really annoying to not catch it when the rejection told me data was wrong.

It seems to me that with all your health issues it would be a good idea for you just to use an agent to handle all your immigration issues then you wouldn't have to worry about having problems.

1 hour ago, Tod Daniels said:

Seems like it all came out okay for you in the end, and was just a day at immigrations

 

Also seems like this was primarily a self-inflicted problem, but glad it worked out.

Rubbish, not my fault at all, it was them there gremlins wot dun it!

 

And it seems I got the date right originally and the original rejection due to changes they made to data acceptance.  My darling wife was misleading me for the last 10 years on how to write our address - Immigration told me that I must not write 'Soi  Blah Blah 40' on the form, just the soi name 'Blah Blah' and as I am in a village with a number '48/154' and for house number write only '48/154' not writing the village name for the soi as used by everyone including the post office. For 10 years I got it wrong but receipts always came back. However, they tightened up their internet form data acceptance rules. All seems a bit pedantic but got there in the end.

2 hours ago, CM Dad said:

It seems to me that with all your health issues it would be a good idea for you just to use an agent to handle all your immigration issues then you wouldn't have to worry about having problems.

Not never no how! Never no way! We cannot afford the luxuries you landed gentry have. My little pension feeds 4 adults and 5 dogs who all have to be fed and regularly wormed and jabbed and be chipped. Wife's family got 3 small dogs, little 'yappers' that bite everyone and each other. Wife's family only need to be fed lol! Its the dogs need worming and rabies vax. We got two big dogs. One is a Thai soi dog we found as an abandoned puppy and the other, also an abandoned puppy, grew into a massive Berger Picard.

 

Heaven knows how a large French mountain sheepdog breed found itself in Thailand but we are glad we found this abandoned puppy and saved it. Scares the <deleted> out of everyone passing the gate, howls like a hysterical wolf and looks like one too but is lovely to us and a great house dog. We don't let them roam as the 'wolf' might try and eat children and policemen! Anyway,  money is too tight for luxuries like agents. 

Why not go to the immigration office to sort it out?

2 minutes ago, IsaanGuy said:

Why not go to the immigration office to sort it out?

You clearly skipped over the thread - I did. I said so - at length! Waited 6 hours to get form and papers/passports looked at - 90 seconds only to check, hardly a bargain - and then another 30 mins or so in another counter to get stamps transferred. Upstairs for 90 day report, got priority ticket, no waiting, proved I made 2 attempts to send in notice well ahead of expiry and got all sorted no charge.

On 9/16/2025 at 6:54 AM, Tod Daniels said:

These people (the thai immigration officers) are not making your life unnecessarily hard 😉

 

 

At this time the immigration office at Chaengwattana takes about six WEEKS to get the receipt of 90 day reporting back to you by mail 🙂

As long as you confirmed they received it, AND you included the stamped self addressed envelope you'll be fine. 

Just wait it out... I'd wager you'll get the 90 day report receipt here in a couple more weeks. 

The last 90 day report by post (sent registered with a sae) was never returned to me at all. I ended up having to visit Jomtien personally. This was about 18 months back and I'm still waiting. I know they received it because I tracked it online.

By the way, the reason I sent it by post was that my online renewal was rejected because I'd stayed one night in a hotel out of province. 

Just a note. While transfering stamps is supposed to be free, it's another one of those deals where it's up to the individual office. They can charge up to 500 baht, and they did in my case. In Thailand, nothing is definite. 

When you go in to transfer the stamps, do your 90 day report in person with new passport. Next time, you will be able to do it online. 

13 minutes ago, curtklay said:

They can charge up to 500 baht, and they did in my case. In Thailand, nothing is definite.

Which immigration office? 

33 minutes ago, DrJack54 said:

Which immigration office? 

Chang Wattana, Laksi, Bkk. 

Edit - oops - sorry, you weren't talking to me. Beg pudding!