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Posted

We received a notice under the door of my condominium last week from a company doing work for TrueVision. Since I wasn't exactly certain what service they wanted to perform, I had my wife call the number that they had listed at the bottom. The person from "Sat Trading Co" told her that they wanted to disconnect the TrueVision dish that I had mounted on our balcony and reconnect it to one on the roof that (I assume) all of the other TrueVision customers in our building would also be connected to. They informed my wife that it was an "upgrade."

We we are fairly satisfied with our current channel line-up (Silver Package) and the quality of the picture. I feared a degradation in the picture if we were connected to a "shared" dish located further way. We elected to pass on their generous offer.

Below is a copy of the note. We have the dish, the set top box (with subscriber card) so their "single dwelling subscribers" comment makes no sense to me.

16 May 2011

Attention: True Visions Members

Subject: Upgrading Condominium Reception System

True Visions Public Company Limited is at the moment upgrading the reception system in

Condominiums (from S-band to L-band) which in essence is to ensure that residents are able to view all the

True Visions channels just like single dwelling subscribers. This is including having the option to order all

the a la carte packages like the HD package (HBO HD, TrueSport HD, Reality HD), the HDD Package

(Signature, Family, Hits), the Discovery Package (Science, Turbo, Travel and Living. Home and Health),

and the Disney Package (Playhouse Disney, Disney Channel), as well as Golf Channel.

Sat Trading Corporation Co., Ltd. Chiang Mai, True Visions' appointed Full Service Agent for the `

condominiums and buildings residences, would like to inform True Visions members of the upgrading of

your reception system without any cost. Please inform your convenient date and time for the installation with

your building’s juristic person.

For any further question, please contact Sat Trading Corporation Co.. Ltd.

Posted

If you are happy, don't change. I don't think you are under any obligation to do so if its a request from this company, contact your condo management to confirm.

But doing so you might get a letter from your condo management company requesting removal of the dish, and by that time the free upgrade might be off the table.

Posted

True offered me their cable TV without a dish; something like hooking to the common antenna; comes with a separate box though

Posted

I wouldn't worry about hooking up to a "shared dish" as it probably a larger dish which will be less likely to experience rainfade and its signal output is being feed into amplifiers to boost the signal for distro through the building. Also, L band operates at a lower frequency range that S band, so that will probably help with signal strength during funky weather in addition to whatever additional channels may be available (at a cost for additional channels I'm sure) by having L band capability.

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