PM's Office: 90% of complaints lodged by public successfully addressed

BANGKOK, 30 December 2014 (NNT) – As much as 90% of some 111,000 complaints lodged with the government-run complaint center have been successfully dealt with, according to Prime Minister's Office Minister M.L. Panadda Diskul.

M.L. Panadda said on Monday there had been 111,399 complaints made from May 22 to December 26. 90.20 percent of the complaints have been successfully addressed, and work was in progress for the remaining 9.80 percent. Most of the remaining issues involved lack of land, forest encroachment, debt and social re-organization.

Off all complaints, the most prevalent topics included nighttime entertainment venues that stayed open past the allowed time and those that were located near educational institutes, non-formal loans, narcotics, corrupt state officials, land transport services and public services.

M.L. Panadda expressed satisfaction over the centers' performance. According to him, another complaint channel will be opened next year, through applications on mobile devices. More regional complaint centers will also be set up next year.


-- NNT 2014-12-30

Yeah, right.

So I guess that free speech is part of the 10% not successfully addressed!!

More nonsense from the Ministry of Propaganda!!

If things are going so well why would there even be111,000 complaints?

The numbers would be ten times this much if people weren't afraid of the junta.

yeah, yeah along with PM's 93% popularity, Vanessa's honest Olympics and the cure for Ebola... etc. etc.

excellent news. see how well a government can get things done when there is no opposition party to get in the way...

Just remember the National News Bureau of Thailand (NNT) is part of the Government Public Relations Department; it's not an independent civilian news agency.

Success = the complainant gave up ?

Amazing news! The newspapers are now reporting that Thais are in grave danger of becoming "too happy", and may literally die of joy. The PMs office is going to open Attitude Adjustment Centers countrywide, and will kick off a new campaign in January called "Kick an old lady so she won't die smiling".

There are unsubstantiated rumors that tickling might be declared an illegal activity early next year, but the authorities contacted were so happy they could not reply from their laughing so hard.

Even though lethal levels of strychnine can induce horrifying smiles on the dead, these Dying Laughing cases are unrelated to poisoning.

In related news, the government gave up on promoting a ban on alcohol sales during the seven dangerous deadly sin days because Thais are now so happy they will have no need of comedy, alcohol or other unsavory activities.

The 9.80% survived the blast.

Yep successfully addressed

Correction, 9.8

10% are pending attitude adjustment and will then be joining the happy 90%.

Going by this amount 90% should be off to a great New Year and the other 10% , tell someone who cares..

Why on earth doesn't the Govt.set up a hotline for complaints in every major center if they are actually serious about combatting corruption etc.

Considering the number of 'serious' issue Thailand faces you would think that those reported to be doing something about them might actually do something; alas we you control the media you can say what you like and there's more manure here than in a dairy farm.

So police corruption wasn't on the list, has still to be solved or has been solved?

SORRY what was I thinking

10% were complaints about 'influential figures' involved.

Well, it looks like I and many other posters just don't believe this statement. Even when you are REALLY doing a good job it's hard to get those kind of numbers.

So if they are so successful they need to start giving loads and verifiable evidence and/or examples. Come on guys, cough it up...words are easy to say, proving it is a whole other story.

Then all my unanswered complaints against the complaints office must make up the other 10%

The relatives of those 90% complainers are still looking for them...the other 10% are in hiding...

That works out to 461 complaints being solved each day if you were to include weekends and public holidays. Remove those and you would be up around the 530 figure. Pretty good going for a newly created government department.

Having watched every one of Dear Leader's "Restoring Happiness" yaks on the telly every Friday at 8:15, all channels for as long as he wishes, I've reached the point I could write this Friday's for him. He is ever so fond of a number or statistic -- which to DL grants automatic authenticity. 90% of this, etc., so many tonnes of that, etc. One of his best moments was when he urged his fellow Thais who had good health coverage to go to an office that he had tasked to be set up where a Thai with good coverage could donate to a less fortunate Thai. I'd love the exact number of Thais who have gone to that office, if it ever existed. DL loves the word "task".

DL believes what he says which is bad enough, what's worse is that DL is clueless he's the only person in the LOS who does. Are you gonna tell him?

What DL certainly does not know is that he is not the first person in power to urge restoring happiness. "Svegliate la gioia" -- "Re-awaken happiness" was said before -- by none other than Lady MacBeth in Verdi's "MacBeth, Act 2, Sc. 7"

If things are going so well why would there even be111,000 complaints?

The numbers would be ten times this much if people weren't afraid

Look at the complaints SP old son

Off all complaints, the most prevalent topics included nighttime entertainment venues that stayed open past the allowed time and those that were located near educational institutes, non-formal loans, narcotics, corrupt state officials, land transport services and public services.

Would there have been 111,000 when the Thaksinista were in control?

Amazing how the very well informed , but low count posters suddenly appear when there is an opportunity to attack in the manner of a pack of sharks,,

Welcome back FAB4, Moonao, richteacher et al.

Amazing how the very well informed , but low count posters suddenly appear when there is an opportunity to attack in the manner of a pack of sharks,,

Welcome back FAB4, Moonao, richteacher et al.

Makes quite a nice change compared to high count posters, who are ill informed.......(at best)...........

Amazing how the very well informed , but low count posters suddenly appear when there is an opportunity to attack in the manner of a pack of sharks,,

Welcome back FAB4, Moonao, richteacher et al.

I don't see any of the above mentioned members in any of the reply's. Maybe you were referring to another topic?

the underside of the official rug must be getting full by now

Great idea, "Kooweerup". Dear Leader could install this at all polling stations combining voting machines and shredder.

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