Customer not paying rent. What would you do?

[invex]

Recently there was a topic about "Penalty for not paying rent in time" but what about my case:

My agent rents out my condo to a German guy with a not so nice behavior. Long term contract. He is insulting her all the time and is now 3 weeks too late paying the rent for June.

What would you do?

[uksomchai]

You, the owner tell him in no uncertain terms that either he changes his ways or he is out. Courtesy costs nothing

[bangmai]

Is your agent your property manager, also? If yes, they should have a standard procedure for dealing with this. Anybody, who has been in the business knows about it. Evictions are the number 1 reason to have a property manager in the US, likely the same here...besides WP related issues. Deadbeats are everywhere, that's why you need to make them produce a credit report.

[NancyL]

Bangmai -- get real. I've never know anyone to ask for a credit report here in Thailand. That's why the norm here is to put down a couple months rent as a deposit.

But good point about the agent should also be the property manager and presumably a professional who knows what she's doing with an established procedure for this. Also, there should be language in the lease about what happens in the event of late payment. What does it say?

This tenant doesn't sound like someone who would be a good long-term prospect. The sooner the agent gets him to pay up or evict him, the better.

[Oscar2]

Is your agent your property manager, also? If yes, they should have a standard procedure for dealing with this. Anybody, who has been in the business knows about it. Evictions are the number 1 reason to have a property manager in the US, likely the same here...besides WP related issues. Deadbeats are everywhere, that's why you need to make them produce a credit report.

in almost every one of your posts you refer to America. thank god this is not America and they don't use American "credit reports" here.

[DLock]

Why do you have an Agent?

It's their job to deal with issues like this, and like bangmai said, they have a standard procedure to deal with this, which should be clearly in the lease agreement.

So, get the lease agreement and see what it says. Call the agent and tell them to do their job.

[Sparkles]

Why do you have an Agent?

It's their job to deal with issues like this, and like bangmai said, they have a standard procedure to deal with this, which should be clearly in the lease agreement.

So, get the lease agreement and see what it says. Call the agent and tell them to do their job.

You make it sound very easy but trust me its not. I did 10 years in property management and the tenant if not a pleasant or honest person they can make life very difficult for you.

If he refuses to go and doesn't get the rent up to date she, the Agent, then has to take legal action.This takes time and may well eat up the deposit.

He may well have applied initially with good references which means very little. I've never seen a bad reference !

If your agent is on the ball the lease should cover you but its not always a smooth ride especially in this country whose laws might not be as rigid as our home countries.

Good luck

[MaeJoMTB]

Not in Thailand, you move all their stuff into the street when they are out, then change the locks.

[Loaded]

Not in Thailand, you move all their stuff into the street when they are out, then change the locks.

Agree. Also, if Thai police become involved, they will view the tenant as the person committing a crime. Why isn't he paying for what he took?

[true blue]

a lady I no who never paid here rent last week came back to apartment to find all here belongings outside her front door and she was only 2days late,

[Oscar2]

Not in Thailand, you move all their stuff into the street when they are out, then change the locks.

you do that and become liable. it is illegal. there is an eviction process here just like in any other country. i witnessed an eviction in Thailand a number of years ago. The tenant and owner had been back and forth to court a number of times. eventually the plaintiff prevailed. just like in other countries a stay was given, i think it was 30 days. on the 31st day the tenant had not vacated and the police were called to enforce the court order of eviction. they had a locksmith with them who removed the locks and the police entered and escorted the people out. they were given a couple of hours to have all their stuff picked up.

Thailand has a rule of law just like anywhere else.

[bangmai]

Bangmai -- get real. I've never know anyone to ask for a credit report here in Thailand. That's why the norm here is to put down a couple months rent as a deposit.

But good point about the agent should also be the property manager and presumably a professional who knows what she's doing with an established procedure for this. Also, there should be language in the lease about what happens in the event of late payment. What does it say?

This tenant doesn't sound like someone who would be a good long-term prospect. The sooner the agent gets him to pay up or evict him, the better.

Ever hear of the National Credit Bureau here in Thailand? A cat could do two months deposit in damages in about a week. There is a lot more to calculating rental yields than dividing property cost by annual rent.........I've literally shoveled diapers and syringes (yes, they were dirty) from distressed properties. Don't fool yourselves.

[ericthai]

First you need to find another property manager as it's their job to collect the rent and manage the property that is what you are paying her for.

Is the electric in your name or water? if so stop service until the rent is paid. in one of the condos i used to live in one of the owners failed to pay

her condo fees for several months. The condo then shut off her water, she came up with the payment within 2 days. You could take this to the courts but that takes time

and cost money. i have seen many times that when the tenant has left the room the locks have been changed and security guard was instructed to call the property manager

when the tenant returns to the building and for security not to let the tenant in the room or get a lock smith along with the tenant is not allowed to remove their belongings out of the building without the owners of the room's ok. your best hope is to speak to the renter tell him you want him out.

[Dante99]

Not in Thailand, you move all their stuff into the street when they are out, then change the locks.

you do that and become liable. it is illegal. there is an eviction process here just like in any other country. i witnessed an eviction in Thailand a number of years ago. The tenant and owner had been back and forth to court a number of times. eventually the plaintiff prevailed. just like in other countries a stay was given, i think it was 30 days. on the 31st day the tenant had not vacated and the police were called to enforce the court order of eviction. they had a locksmith with them who removed the locks and the police entered and escorted the people out. they were given a couple of hours to have all their stuff picked up.

Thailand has a rule of law just like anywhere else.

yeh, yeh, rule of law here is just like anywhere else!!!!!

Are you awake? Need a 12 Step program?

[worgeordie]

Your first mistake was using an agent,its so easy to do it yourself,

get the tenant to pay by standing order at the bank,use the banks

SMS service to advise you that the rent has been paid in,that way

you know in a day or two if the rent has been paid,if it has not,you

pay YOUR tenant a visit to find out why it has not,depending on the

B/S he gives you ,you take it from there.

Its always important to keep on top of things especially where money

is concerned,the longer it goes on ,the less chance of have to collect

what is due. So get yourself around there now,its YOUR money,and

sack the agent.

regards worgeordie

[pkspeaker]

Are you serious? Its ..'illegal.' So is prostitution, this is the easiest way to get rid of this dik, the police will not do anything and he would have to take this case to court

which he wont do and then hell be someone elses bad tenant

Not in Thailand, you move all their stuff into the street when they are out, then change the locks.

you do that and become liable. it is illegal. there is an eviction process here just like in any other country. i witnessed an eviction in Thailand a number of years ago. The tenant and owner had been back and forth to court a number of times. eventually the plaintiff prevailed. just like in other countries a stay was given, i think it was 30 days. on the 31st day the tenant had not vacated and the police were called to enforce the court order of eviction. they had a locksmith with them who removed the locks and the police entered and escorted the people out. they were given a couple of hours to have all their stuff picked up.

Thailand has a rule of law just like anywhere else.

[henrymeier99]

only 3 weeks to late. Be happy no have a thai tenant. Some pay 2-3 months later or nothing and check out at the night...;-)

[Traveling Sailor]

If you take the time to think about all the things that would make you want to move, I'm sure that you will be able to come up with several ways to make your tenant's continued use of your property a living hell. It is possible that you could make living there so inhospitable the he will pack his bags and leave of his own accord.

[ChiangmaiRob]

Is your agent your property manager, also? If yes, they should have a standard procedure for dealing with this. Anybody, who has been in the business knows about it. Evictions are the number 1 reason to have a property manager in the US, likely the same here...besides WP related issues. Deadbeats are everywhere, that's why you need to make them produce a credit report.

A credit report ... yeah I'm pretty sure you can get on of those on Khao san Road at the same time you get your uni degree and driving licence. ?

[ChiangmaiRob]

Not in Thailand, you move all their stuff into the street when they are out, then change the locks.

you do that and become liable. it is illegal. there is an eviction process here just like in any other country. i witnessed an eviction in Thailand a number of years ago. The tenant and owner had been back and forth to court a number of times. eventually the plaintiff prevailed. just like in other countries a stay was given, i think it was 30 days. on the 31st day the tenant had not vacated and the police were called to enforce the court order of eviction. they had a locksmith with them who removed the locks and the police entered and escorted the people out. they were given a couple of hours to have all their stuff picked up.

Thailand has a rule of law just like anywhere else.

I'm sure it does but rarely enforced except of course for not having a driving licence.

[colinneil]

Not in Thailand, you move all their stuff into the street when they are out, then change the locks.

you do that and become liable. it is illegal. there is an eviction process here just like in any other country. i witnessed an eviction in Thailand a number of years ago. The tenant and owner had been back and forth to court a number of times. eventually the plaintiff prevailed. just like in other countries a stay was given, i think it was 30 days. on the 31st day the tenant had not vacated and the police were called to enforce the court order of eviction. they had a locksmith with them who removed the locks and the police entered and escorted the people out. they were given a couple of hours to have all their stuff picked up.

Thailand has a rule of law just like anywhere else.

Thailand has a rule of law !! You joking or what?????

You believe that you are living in cloud cukoo land.

[Jimlove]

Why do you have an Agent?

It's their job to deal with issues like this, and like bangmai said, they have a standard procedure to deal with this, which should be clearly in the lease agreement.

So, get the lease agreement and see what it says. Call the agent and tell them to do their job.

After the Policeforce, Real Estate Agents are the most incompetent people here, which actually says a lot ...

Example : TW and I rent a condo - 1 year lease until end oct. for 21,000 per month.

Yesterday we see "our" condo at same Agents web-site saying : "Rented until June 2015, rent 15,000 per month" .... Of course we have send the agent e-mail saying we would like to rent the condo for 1 year (wifes name so agent dont recognize us 555)

[zaZa9]

Bangmai -- get real. I've never know anyone to ask for a credit report here in Thailand. That's why the norm here is to put down a couple months rent as a deposit.

But good point about the agent should also be the property manager and presumably a professional who knows what she's doing with an established procedure for this. Also, there should be language in the lease about what happens in the event of late payment. What does it say?

This tenant doesn't sound like someone who would be a good long-term prospect. The sooner the agent gets him to pay up or evict him, the better.

I think you mean , "pay up AND THEN EVICT him"

Unless I was living a long way away from my rental property , I would not be using an agent

They have to follow the "rules' , which is fine until a tenant wont !

I'd be contacting the tenant myself , and telling to pay up or else my Thai partners will be let loose

If he hadnt within 48 hours , I would be evicting him informally

He wont be taking anyone to court , that costs money - money better spent on simply paying the rent , since even if he should go to court and/or won , he knows you can make his stay so miserable he wished he'd left in the first place !

[callaway]

BIB will do it for some tea money. No uniforn worn of course

[NoshowJones]

What would I do? Grab him and go through his pockets then throw him out physically with his belongings following him.

If you are not physically capable of doing that, pay someone else to do it.

[Straight8]

a lady I no who never paid here rent last week came back to apartment to find all here belongings outside her front door and she was only 2days late,

Now this is ****** ridiculous and wrong if true.

What kind of a **** of a landlord would just break into the apartment, remove the stuff all for being 2 days late without even paying them a courtesy call.

The kind you don't want anything to do with.

[pjmansions]

I have just padlocked one of my houses shut Thai couple renting are continually late paying rent always a new excuse. This month same again I th usual promises. This month they stated were down south at a funeral but have been witnessed coming to the house in the dead of night to move stuff out, they are in hiding from creditors and are nearly 2 months behind in rent plus bills that they have not paid. Enough is enough locked house up with all their big items locked inside before they could borrow a van and skip town

[bangmai]

This kind of situation also makes one vulnerable if the rental tax has not been paid.

[teacherpaul]

Not in Thailand, you move all their stuff into the street when they are out, then change the locks.

you do that and become liable. it is illegal. there is an eviction process here just like in any other country. i witnessed an eviction in Thailand a number of years ago. The tenant and owner had been back and forth to court a number of times. eventually the plaintiff prevailed. just like in other countries a stay was given, i think it was 30 days. on the 31st day the tenant had not vacated and the police were called to enforce the court order of eviction. they had a locksmith with them who removed the locks and the police entered and escorted the people out. they were given a couple of hours to have all their stuff picked up.

Thailand has a rule of law just like anywhere else.

and what drugs have you been taking this week?

[bangmai]

Is your agent your property manager, also? If yes, they should have a standard procedure for dealing with this. Anybody, who has been in the business knows about it. Evictions are the number 1 reason to have a property manager in the US, likely the same here...besides WP related issues. Deadbeats are everywhere, that's why you need to make them produce a credit report.

A credit report ... yeah I'm pretty sure you can get on of those on Khao san Road at the same time you get your uni degree and driving licence. ?

The Thais can order copy from an ATM with KTB. http://www.ktb.co.th/ktb/en/product-detail-precious.aspx?product=EcxJjPSkH6NzBG0XfXE3MQ%3D%3D