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Posted (edited)

Hi everyone.

 

I got a new phone. Same phone number, just swapped the sim. It is actually a work phone. The last time I got a new phone, when I logged into line two things happened:

 

1. It automatically sent a friend request to everyone in my phone book, so all my work contacts now have my line ID. I didn't want that.

2. All the conversations in my line account (some I was keeping for reference) were automatically reset on both my computer and phone. I wanted to migrate the conversations onto the new phone.

 

So now I have a couple of questions / options:

 

1. When I install line on my new phone, if I use a different email address but the same phone number, then can I effectively set up a new line account so that all my phone contacts don't automatically get my new line ID. Then I can select the friends and family.

 

2. If I can do the above, then will the old line account stay active i.e. can I still view the conversations from my computer.

 

3. Contradicting the above; but if I log onto LINE on my new phone, using the same phone number and same email i.e. same account, then will all the old conversations seamlessly transfer to the new phone.

 

I would greatly appreciate some info on what will happen when I click the button, so that I can make an informed decision. 

 

Many thanks in advance.

 

PS. If I save the LINE Chats that I want to keep using the "save chat" from the top right corner of the LINE desktop app, then can I "install" that chat when I open a new LINE account?

 

 

Edited by corkman
  • 1 month later...
Posted
On 5/15/2018 at 11:14 PM, corkman said:

3. Contradicting the above; but if I log onto LINE on my new phone, using the same phone number and same email i.e. same account, then will all the old conversations seamlessly transfer to the new phone.

Not an expert on this by any means, but I recently lost all my contacts by attempting to register a second Line id (different email) on my old phone, after having transferred the original account to my new phone. The problem arose when I used the same phone number as the main account was registered to. Without warning of what would happen I got a notification on my old phone that my other (primary) account registered with that number would be disabled. Astonishing that such a well established app could be designed in such a way that this could happen. 

 

To answer your question, on a new device, you'll definitely lose all your old chat data, only possibility to save it is to download it. But be careful about registering more than one account to the same phone number as you may lose your contacts too.

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