Roojai insurance

[krung]

Hi, posted previously about a high car insurance for this year. Have seen this company Roo jai online. Their price is over half cheaper than other companies, but would like to know if anyone has had any experience with them. Don't want it to be a case of you get what you paid for.

Cheers

[Kwasaki]

21 minutes ago, krung said:

Don't want it to be a case of you get what you paid for.

Always is and always will be. ?

[FredB]

Hi Krung,

 

I work for Roojai and I can confirm that we are a legitimate company. Our underwriter is KPI (KrungThaiPanich) for car insurance and we recently launched insurance for big motorcycles (underwritten by LMG).

We launched 2 years ago so that's probably why not many people heard about us yet. And we launched our English website only a few months ago, another reason why not many expats know us. We are still in the process of translating some pages but the bulk of the website is there.

The reason why your plan is cheaper than usual is because we ask many more questions that just your car details. That allows us to segment between (from our experience) good drivers and bad drivers. If your price is cheap, it's probably because we consider you a good driver ? You can also customize your plan adding or removing excess (deductible), changing between panel workshops and dealer workshops, named driver, any driver, etc.

 

Also, on average we have a better coverage than other players in the market, and you can check our customer reviews and claim reviews here. Sorry, but they are mainly in Thai.

 

We work hard to provide high quality customer service. We are mainly an online company, and we can reinvest in customer savings what we save compared to traditional insurers.

 

I hope that helps ?

If you need further information, feel free to contact our call center at 02 582 8866.

 

Cheers!

Edited August 14, 2018 by FredB

[NanLaew]

Very impressed with my online quote.

[Andrew Dwyer]

My quote was 5,500 baht ( paid 17,000 last year) !!

Will be interested to hear more about this company, including someone who has claimed !

[Roojai]

Hi Andrew

You can customized the package based on your preference and the price will change in real time. 

 

 

 

You can check what our customers who claimed say about their experienced here. 

Sorry we launched in English recently, so all the claim reviews are in Thai. 

 

If you need more information, please feel free to call contact us at 02 582 8866. (English language)  

 

Always there when you  need us.

Roojai.com

[stevenl]

Just renewed my car insurance, but website looks good, works easy and premium is good as well.

 

Maybe next year.

Edited August 16, 2018 by stevenl

[transam]

I am incredibly impressed with Roojai's quote..Can Roojai tell us what backup they have....

 

I mean the agreed value and drop in premium from other folk is a wow....

 

Who takes care of us using first class insurance if a problem...?

[Roojai]

4 hours ago, transam said:

I am incredibly impressed with Roojai's quote..Can Roojai tell us what backup they have....

 

I mean the agreed value and drop in premium from other folk is a wow....

 

Who takes care of us using first class insurance if a problem...?

Hi,

 

We have a claim call center team in-house, and we work with a network of partner workshops and surveyors. You can check all the partner workshops on our website.

We also use our customer mobile app to do video car inspection, and, in case of accident, you can claim through the app and follow the surveyor through the GPS, to see where they are.

Regarding the backup, our underwriter for car insurance is Krung Thai Panich and for motorcycle insurance (only over 400cc) our underwriter is LMG.

 

All the information are on the website but some of the pages have not been translated in English yet. Sorry for the inconvenience.

 

Always there when you need us,

Roojai.com