Messages Disappearing.

[NoshowJones]

On my Outlook, I mentioned before about my messages disappearing from my Archives, I was

advised to make a new folder and use that. I did so, now they have started disappearing again, not just one or two, but most of them. I created a new folder called "important Emails".

 

I also have Yahoo, and not one of them has ever disappeared. Am I the only one with this problem? Or is Outlook just a load of crap?

[rodentwarrior]

Why use outlook if this is a problem?

 

I use Mozilla Thunderbird, have done for many years.  Works fine. No emails have disappeared.

[NoshowJones]

4 hours ago, rodentwarrior said:

Why use outlook if this is a problem?

 

I use Mozilla Thunderbird, have done for many years.  Works fine. No emails have disappeared.

Will check that out. Thanks, but It will be hard to give up Outlook as I have had it for many years, and will have to notify so many people.

I just wish I knew why Outlook behaves like this.

[KittenKong]

14 hours ago, possum1931 said:

Will check that out. Thanks, but It will be hard to give up Outlook as I have had it for many years, and will have to notify so many people.

I just wish I knew why Outlook behaves like this.

Are you talking about Outlook (the software) or Outlook.com (the email address)?

 

Changing to Thunderbird does not require you to change your email address as Thunderbird is merely software used to display your emails, and it works with any email provider.

[NoshowJones]

15 minutes ago, KittenKong said:

Are you talking about Outlook (the software) or Outlook.com (the email address)?

 

Changing to Thunderbird does not require you to change your email address as Thunderbird is merely software used to display your emails, and it works with any email provider.

Thanks, that's a great help, I was talking about Outlook the email address, I am really upset at not being able to keep important emails that I can refer to in the future.

I have really had it with Outlook or Hotmail.com. I will look into Thunderbird, and gradually start going with Yahoo where my Archived emails are safe.

[Lacessit]

Use gmail instead. I can store important emails in the cloud, and AFAIK have never lost one.

Outlook is a Microsoft product. IMHO that says it all.

[WorriedNoodle]

19 hours ago, possum1931 said:

I also have Yahoo, and not one of them has ever disappeared.

I have had this happen on Yahoo mail server. Saving the emails to a custom sub folder on line seems to stop Yahoo deleting my old mails.

 

I use Outlook (application - not web site) and it saves all my mails to my own hard drive - and is the only way I will back up my emails, not going to rely on some web site. Thunderbird does likewise but I prefer the added functionality of Outlook and the rest of the MS Office 2019 apps. Each to their own.

[Shanebullard]

21 hours ago, rodentwarrior said:

Why use outlook if this is a problem?

 

I use Mozilla Thunderbird, have done for many years.  Works fine. No emails have disappeared. 

+1 , few people use the Outlook.

[bendejo]

Once worked for a company, had it's system hacked.  Outlook was the weak spot the intruders exploited.  Since then Outlook is out of the question IMO.

 

 

[KittenKong]

7 hours ago, possum1931 said:

I was talking about Outlook the email address, I am really upset at not being able to keep important emails that I can refer to in the future.

I have really had it with Outlook or Hotmail.com. I will look into Thunderbird,

Outlook (email address) is just rebranded Hotmail, which has never been hugely reliable as far as I know. The software called Outlook is fairly good though, and many businesses use it. It is part of the Pro version of MS Office.

 

You can easily configure Thunderbird to work with your outlook.com email address and, unlike webmail (which is the default interface for outlook.com and Gmail and Yahoomail) it will store all your messages locally whilst also leaving a copy on the email provider's servers.

 

https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail

 

[sirineou]

 I have a hotmail account for so many years I don't remember how long, and never had a problem losing emails , 

If there is an important email you dont want to lose simply open it and from the top chose the "Archive" option.

 

[NoshowJones]

13 minutes ago, KittenKong said:

Outlook (email address) is just rebranded Hotmail, which has never been hugely reliable as far as I know. The software called Outlook is fairly good though, and many businesses use it. It is part of the Pro version of MS Office.

 

You can easily configure Thunderbird to work with your outlook.com email address and, unlike webmail (which is the default interface for outlook.com and Gmail and Yahoomail) it will store all your messages locally whilst also leaving a copy on the email provider's servers.

 

https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail

 

I will look into Thunderbird and see if I can work it, thanks a lot for your help.

[topt]

On 11/23/2018 at 4:27 PM, sirineou said:

 I have a hotmail account for so many years I don't remember how long, and never had a problem losing emails , 

If there is an important email you dont want to lose simply open it and from the top chose the "Archive" option.

 

Agreed.

I was the one who suggested the OP created separate folders to save messages in. I am not sure what he is doing or has done on his settings to lose the mails (not having a go at you OP) as I still have hotmail mails going back 10 years that I had not looked at until I checked because of his previous thread.

 

On 11/22/2018 at 1:25 PM, possum1931 said:

Am I the only one with this problem? Or is Outlook just a load of crap?

Yes, or you seem to be to the first question and for me no to the second.

Which unfortunately doesn't help you.

 

Edited November 24, 2018 by topt

[topt]

On 11/22/2018 at 1:25 PM, possum1931 said:

I mentioned before about my messages disappearing from my Archives

possum1931 I think it was mentioned before abbout signing in or synching on more than one device but cannot remember the answer? Just found this as a part answer from years ago as to why it could happen -

Quote

3. If you are using an e-mail client or a third party spam filtering software to access your account. This often happens when using the Pop3 protocol to retrieve your mail and the option “Always leave a copy of the message on the server” is not selected.

 

[topt]

@possum1931 have a look at this also. Not sure if it will help but may do.

https://easykey.uk/outlook/emails-in-my-inbox-are-missing

[NoshowJones]

45 minutes ago, topt said:

Agreed.

I was the one who suggested the OP created separate folders to save messages in. I am not sure what he is doing or has done on his settings to lose the mails (not having a go at you OP) as I still have hotmail mails going back 10 years that I had not looked at until I checked because of his previous thread.

 

Yes, or you seem to be to the first question and for me no to the second.

Which unfortunately doesn't help you.

 

I have just joined Thunderbird on th advice of a poster, I have just put some emails in it'e archives, so I will wait and see what happens. But thanks for your help.

[KittenKong]

15 hours ago, possum1931 said:

I have just joined Thunderbird on th advice of a poster, I have just put some emails in it'e archives, so I will wait and see what happens. But thanks for your help.

You dont actually "join" Thunderbird as no sign-up or new account creation is needed. You only need to install the software and configure it for your existing email address as directed by the start-up wizard.

 

Once you have done this, all your existing emails and folders should download from your Hotmail/Outlook account automatically, though this may take some time. You dont need to do anything special with them and in general I would say that it is not a good idea to use the Thunderbird "archive" feature which can be turned off in the account options. I find it better just to create folders manually and to move emails in bulk to them as needed. There are also various automation procedures that will move emails for you.

Edited November 25, 2018 by KittenKong