DTAC-How & where do we pay during the lockdown?

[evadgib]

Hi All,

        We usually pay @ the DTAC desk in Tescos  but they went AWOL 2-3 weeks ago and haven't yet returned. I have tried to pay via online banking which hasn't been possible & I'm loath to enter my CC details via their app, not least because I'm trying to pay for all dtac phones in our household which I suspect will cause the card to be locked. Is it possible to pay in a 711/elsewhere on the island & if so can someone please explain how & where? DTAC themselves aren't any help as they're not manning their helplines.

 

       Thank you ????

    

      Eva (Technical Luddite!)

 

Edited April 21, 2020 by evadgib

[Kildonan]

7/11 not take the payment, or Big C? 

[Logosone]

I pay AIS by app. Works great.

 

Very easy and convenient.

[billd766]

I would have thought that almost any 7/11 would take the payment, on your card or in cash if you take money from your card at an ATM

 

My wife and son use DTAC and I use AIS.

 

I use KBank online and pay all my bills (except for my PEA bill) using online banking.

[Amusements]

Don't them little orange machines outside 7/11, Family Mart and in village shops give Dtac credit?

[emilyarin]

I am with Siam commercial bank and pay all my bills online even PEA and take a screenshot of the paid invoice works great, even TOT pay on line

 

[KhunBENQ]

https://www.dtac.co.th/en/postpaid/payment.html

 

Do you have a Thai bank account with ATM card?

You could try at the ATM either barcode reading or manual via menu.

[KhunBENQ]

14 minutes ago, Amusements said:

Don't them little orange machines outside 7/11, Family Mart and in village shops give Dtac credit?

The OP asks about paying postpaid phone bill (as I understand).

[Lacessit]

Pay at 7/11, done it a few days ago with DTAC and Truemove.

[khunPer]

2 hours ago, evadgib said:

We usually pay @ the DTAC desk in Tescos  but they went AWOL 2-3 weeks ago and haven't yet returned.

DTAC is open daily 11 am till 8 pm in Central Festival, Chaweng...

 

 

[evadgib]

Thanks for your replies. Unfortunately we haven't received any bills therefore we don't have the necessary barcode. We had assumed this would prevent 7/11 etc being able to process the payment but my phone has just 'bleeped' to confirm that the bills have been paid ????

 

(I printed all numbers & amounts onto a sheet of A4 for a family member to take to our local 7/11 which seems to have worked).

[Tchooptip]

 Maybe, I say maybe there is a problem wth payments  in shops with the coronavirus?

My wife being stranded in Isaan, before yesterday I bought something in Lazada to send her and would have like to pay on 7/11 but the option to pay in shops was in grey and impossible to use, So she will have to pay on delivery, but in the past, I did use this payment a few times, so why it is in grey and not usable now? 

Perhaps the management of these stores prefers to limit the number of contacts???

[steelerian]

Im with AIS and SCB. On the SCB app it has a section to pay all phone and internet bills etc. So in the AIS section I just snter my phone number and it then tells me if I have an outstanding balance, which I can then pay at the press of a button.

There must be something similar in your banking app?