I have a Coinbase account that I opened but left dormant in the UK.

 

I purchased some ETH and have left it in coinbase for 7 days.

 

I'm in Thailand now installed the Wallet on my phone, but cannot transfer the ETH to my wallet.

 

Just getting a "No coins found" notification, it's been driving me mad for a week.

 

Coinbase help is a bot, so getting very little info out of them.

 

Any suggestions ?

Have you tried looking for the transaction on any ETH explorer?  Etherscan or Blockchain.com for example.   My guess would be that the transaction hasn't even left Coinbase because of one of their internal rules or you simply didn't confirm the outbound transaction (if you have 2FA set up for example).   

what's 2FA?

 

2FA  = 2 Factor Authentication.

 

maybe you bought some fake Ethereum like "ETH BEP2" instead of the real one? check what is the actual name of the coins in your coinbase wallet.

1 hour ago, AussieRules said:

what's 2FA?

 

 

Yeah, 2nd level confirmation as mentioned... sometimes it might be cell phone OTP, email confirmation, or Google Authenticator....the transaction won't get sent if you have that set up and don't complete the 2nd step.   I forget which ones are available for Coinbase as I stopped using them a long time ago.   

If you are looking to transfer the coins back into your GBP wallet you have sell them first (I think)

Coinbase is inaccessible in Thailand, if you are using an APP you'd not see that, if on computer it informs you, you'd likely need to log in via computer via a UK VPN.

 

Then transfer to a middle wallet (created) then from there to your Thai crypto exchange wallet.