Terry Scoble Posted November 10, 2021 Share Posted November 10, 2021 I am waiting for my new bank card and credit card which were initially sent to my brother's address in the UK for him to forward to me in Thailand. They were packaged in a jiffy bag and sent via Royal Mail International Tracked & Signed For. The tracking shows that it was leaving the UK in the early hours of 3rd November and this same information appears on the Thailand Post tracking site. However, there has been no update since of it even arriving in Thailand and it is now a week since apparently leaving the UK. This is the first time that I have used this service and I am concerned. Is this delay in tracking normal or are my concerns justified? Do other forum members have recent experience of using this service. Many thanks in advance. Link to comment Share on other sites More sharing options...
worgeordie Posted November 10, 2021 Share Posted November 10, 2021 My daughter sends me parcels ,letters quite regularly and I never have a problem, BUT i see you were sent credit cards ....there can be a problem with that, I was sent something that was about the size and thickness of a credit card, the envelope had been slit open , and seeing what was inside was not what they were looking for it ha been taped up again......so it' a worry. regards Worgeordie 1 Link to comment Share on other sites More sharing options...
worgeordie Posted November 10, 2021 Share Posted November 10, 2021 My daughter sends me parcels ,letters quite regularly and I never have a problem, BUT i see you were sent credit cards ....there can be a problem with that, I was sent something that was about the size and thickness of a credit card, the envelope had been slit open , and seeing what was inside was not what they were looking for it ha been taped up again......so it' a worry. regards Worgeordie Link to comment Share on other sites More sharing options...
Gsxrnz Posted November 10, 2021 Share Posted November 10, 2021 International logistics are currently a mess. The delay you're experiencing is the new normal. I'd say don't start panicking too much until 14 days have passed. However I would have suggested that something as critical as bank cards might have warranted DHL/Fedex or similar to ensure a better chance of eventual receipt. While you might consider Her Majesty's Royal Mail to be an impeccable service provider, the same can probably not be said of the Thailand equivalent. A good idea when sending cards via mail or courier is to scratch off the 3-digit code number. Not 100% foolproof but it does limit the potential for fraud if it gets nicked while in transit. 1 1 Link to comment Share on other sites More sharing options...
norfolkandchance Posted November 10, 2021 Share Posted November 10, 2021 1 hour ago, Gsxrnz said: International logistics are currently a mess. The delay you're experiencing is the new normal. I'd say don't start panicking too much until 14 days have passed. However I would have suggested that something as critical as bank cards might have warranted DHL/Fedex or similar to ensure a better chance of eventual receipt. While you might consider Her Majesty's Royal Mail to be an impeccable service provider, the same can probably not be said of the Thailand equivalent. A good idea when sending cards via mail or courier is to scratch off the 3-digit code number. Not 100% foolproof but it does limit the potential for fraud if it gets nicked while in transit. Thanks for that. I was just about to have sent out varies cards and a SIM card. I can manage without the cards. So will just have the SIM card sent. Link to comment Share on other sites More sharing options...
canopus1969 Posted November 10, 2021 Share Posted November 10, 2021 Royal Mail is excellent - by contrast see this file for the US system which is a disaster US Post.docx Link to comment Share on other sites More sharing options...
jackdd Posted November 10, 2021 Share Posted November 10, 2021 (edited) A week is nothing to worry about, just give it some time. That the tracking says it left the UK is also not necessarily true, this just means it has finished processing in the UK, and is ready to be loaded into an airplane, might just lie around in a container at the airport. Similar to when you pass immigration at the airport and sit at the gate, then technically you are not in that country anymore, but practically you still are. 9 hours ago, Gsxrnz said: A good idea when sending cards via mail or courier is to scratch off the 3-digit code number. Not 100% foolproof but it does limit the potential for fraud if it gets nicked while in transit. The best idea is to send only cards which aren't activated yet, then a thief can't do anything with them. Activate them when you receive them in Thailand. Close the envelope in such a way that you would see if somebody would have opened/closed it. Edited November 10, 2021 by jackdd 1 Link to comment Share on other sites More sharing options...
Olmate Posted November 10, 2021 Share Posted November 10, 2021 Not Uk but Oz. Usually a few days till flight out but once arrives here 2.3 days to do customs deliver. Usually need to attend mail centre to collect. 1 Link to comment Share on other sites More sharing options...
lanng khao Posted November 10, 2021 Share Posted November 10, 2021 Just received a couple of birthday cards from UK, took just under 2 weeks to get here, there was money in both, no problems.. 1 Link to comment Share on other sites More sharing options...
Chris.B Posted November 10, 2021 Share Posted November 10, 2021 I have had cards sent by Royal Mail International signed and tracked. No problem, good service. You don't need DHL/Fedex, etc. Normally takes about a week. Make sure you put a Thai phone number under the address label so the postman can call you if he has a problem. Put some cardboard in the envelope so no one can feel the cards. 1 Link to comment Share on other sites More sharing options...
Terry Scoble Posted November 10, 2021 Author Share Posted November 10, 2021 2 hours ago, Chris.B said: I have had cards sent by Royal Mail International signed and tracked. No problem, good service. You don't need DHL/Fedex, etc. Normally takes about a week. Make sure you put a Thai phone number under the address label so the postman can call you if he has a problem. Put some cardboard in the envelope so no one can feel the cards. The 2 cards were put in a jiffy bag with cardboard both sides as well to disguise the contents! I was just concerned that after a week the tracking still says that the package is leaving the UK and has not changed in 7 days. Link to comment Share on other sites More sharing options...
Chris.B Posted November 10, 2021 Share Posted November 10, 2021 (edited) 3 hours ago, lanng khao said: Just received a couple of birthday cards from UK, took just under 2 weeks to get here, there was money in both, no problems.. Yes, but did you put a PAR AVION stamp on it?? If you don't it goes by boat. ???????? Edited November 10, 2021 by Chris.B Link to comment Share on other sites More sharing options...
Chris.B Posted November 10, 2021 Share Posted November 10, 2021 (edited) 12 minutes ago, Terry Scoble said: The 2 cards were put in a jiffy bag with cardboard both sides as well to disguise the contents! I was just concerned that after a week the tracking still says that the package is leaving the UK and has not changed in 7 days. Then the delay is at HWDC Langley. What do expect? Their staff are probably all off sick. ???? Edited November 10, 2021 by Chris.B 1 Link to comment Share on other sites More sharing options...
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