My second vaccine dose just disappeared from the app

[arick]

My third Moderna vaccine is showing up as my second?  And the app! 

Any body else  with this problem.  The app has just been <deleted> the whole time luckily  I have vaccine certificate stamped. Or does the system not want to show farang with three vaccines before the general public? 555

[richard_smith237]

2 minutes ago, arick said:

My third Moderna vaccine is showing up as my second?  And the app! 

Any body else  with this problem.  The app has just been <deleted> the whole time luckily  I have vaccine certificate stamped. Or does the system not want to show farang with three vaccines before the general public? 555

Must be a deliberately programmed in ‘anti-farang’ thing !!! ???? (kidding of course). 

 

Is this Mor Promp App ???

[ChaiyaTH]

Strange, I would go visit the last place you got a shot if it remains like that for 24 hours. 

[arick]

13 hours ago, ChaiyaTH said:

Strange, I would go visit the last place you got a shot if it remains like that for 24 hours. 

Moderna as changed into my second vaccine and my second astra. They are in the village today I will see if they have the computer system. I spent one hour last time because they didn't know his to enter things 

[mtls2005]

You got AZ 2X and Moderna 1X all in the same location?

 

Mor Prom app?

 

Scroll down?

 

Force stop app, restart app log in again.

 

Force stop app, uninstall app, restart phone, reinstall app,

 

What do you see when you go to the MoPH website?

 

Do you have a pink ID or other 13-digit thai vaccination number?

 

Maybe give it a few days.

 

Issues with Mor Prom have come up here dozens of times, many, many, many, many threads. In those there has been mention of contacts to correct errors. Could be a zillion things, paperwork could have fallen off the buffalo on the way to the fax machine.

 

Hang on to your paperwork.

 

Are you required to display your vaccination status often? You have used Mor Prom for this proof? Does it still say "VACCINATED" in the lower half of the app?

 

 

 

 

 

 

 

Edited January 11, 2022 by mtls2005

[arick]

45 minutes ago, mtls2005 said:

You got AZ 2X and Moderna 1X all in the same location?

 

Mor Prom app?

 

Scroll down?

 

Force stop app, restart app log in again.

 

Force stop app, uninstall app, restart phone, reinstall app,

 

What do you see when you go to the MoPH website?

 

Do you have a pink ID or other 13-digit thai vaccination number?

 

Maybe give it a few days.

 

Issues with Mor Prom have come up here dozens of times, many, many, many, many threads. In those there has been mention of contacts to correct errors. Could be a zillion things, paperwork could have fallen off the buffalo on the way to the fax machine.

 

Hang on to your paperwork.

 

Are you required to display your vaccination status often? You have used Mor Prom for this proof? Does it still say "VACCINATED" in the lower half of the app?

 

 

 

 

 

 

 

I reinstalled the app enter my password. And guess what the app is in English now,  My nationlity is Thai. However my missing vaccine is still missing. 

[mtls2005]

4 minutes ago, arick said:

And guess what the app is in English now

There's a language toggle upper right for thai and english.

 

 

5 minutes ago, arick said:

My nationlity is Thai.

OK, so you have a 13-digit thai id card/number.

 

 

5 minutes ago, arick said:

However my missing vaccine is still missing. 

Patience? Then action.

 

Contact the MoPH and or DDC.

 

 

[arick]

11 hours ago, mtls2005 said:

There's a language toggle upper right for thai and english.

 

 

OK, so you have a 13-digit thai id card/number.

 

 

Patience? Then action.

 

Contact the MoPH and or DDC.

 

 

The national id number isn't mine. But they can't change that. I think I am a female Thai! 

[arick]

11 hours ago, mtls2005 said:

There's a language toggle upper right for thai and english.

 

 

OK, so you have a 13-digit thai id card/number.

 

 

Patience? Then action.

 

Contact the MoPH and or DDC.

 

 

You can't contact them because it says my email is wrong