Online 90 day report thinks I've overstayed

[inasia]

Just tried to do my online 90 day report.  But I can't do anything because it thinks I've overstayed.  (fortunately, I have a receipt of notification that proves otherwise). 

 

I expect I have no option but to travel out to Muang Thong Thani? (if I'd known online reporting would be an issue, I would have dispatched a postal report last week). 

[lopburi3]

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Moved back to Government Complex (Chaeng Wattana), Building B, 2nd floor  from 18 April  2022 onwards

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https://bangkok.immigration.go.th/en/courses/muangthongthani-will_be-closed/

 

Your 90 day report has nothing to do with overstay however.  If you have a valid permitted to stay or extension of stay in your passport that is what matters.

[JaiMaai]

If you think that this is "proof" that you are NOT on overstay because of the 29th June date then you may be in for a nasty surprise unfortuntely.

[Mutt Daeng]

  On 6/15/2022 at 7:09 AM, inasia said:

Just tried to do my online 90 day report.  But I can't do anything because it thinks I've overstayed.  (fortunately, I have a receipt of notification that proves otherwise). 

 

I expect I have no option but to travel out to Muang Thong Thani? (if I'd known online reporting would be an issue, I would have dispatched a postal report last week). 

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Try this website instead. Lots of people are being successful.

https://tm47.immigration.go.th/tm47/#/login

See the pinned topic at the top of this forum

 

[ubonjoe]

  On 6/15/2022 at 7:09 AM, inasia said:

Just tried to do my online 90 day report. 

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Only the mobile app has that problem.

The new app does not require your permit to stay to be entered. https://tm47.immigration.go.th/tm47/#/login

[inasia]

  On 6/15/2022 at 7:49 AM, JaiMaai said:

If you think that this is "proof" that you are NOT on overstay because of the 29th June date then you may be in for a nasty surprise unfortuntely.

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I have additional proof that my visa expires in 2023.

 

Maybe I wasn't clear.  @JaiMaai I apologise for your confusion.  My post is about difficulty doing a 90 day report.  I renewed my extension of stay at the start of the year. 

[inasia]

  On 6/15/2022 at 8:32 AM, ubonjoe said:

Only the mobile app has that problem.

The new app does not require your permit to stay to be entered. https://tm47.immigration.go.th/tm47/#/login

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Yes.  It was the mobile app.  I hate the website and gave up on it years ago because it required me to find an ancient desktop computer running some defunct version of Windows.  I'd prefer to use my Android phone, or my Linux computer if I have to.   I'll give it a go though. 

[ubonjoe]

  On 6/15/2022 at 8:38 AM, inasia said:

Yes.  It was the mobile app.  I hate the website and gave up on it years ago because it required me to find an ancient desktop computer running some defunct version of Windows.  I'd prefer to use my Android phone, or my Linux computer if I have to.   I'll give it a go though. 

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That was the old online report site that is now shutdown.

It will work with any browser. I have opened it with Chrome on my android tablet.

[rwilem]

  On 6/15/2022 at 8:38 AM, inasia said:

Yes.  It was the mobile app.  I hate the website and gave up on it years ago because it required me to find an ancient desktop computer running some defunct version of Windows.  I'd prefer to use my Android phone, or my Linux computer if I have to.   I'll give it a go though. 

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OK, the new online system is a web-based page. The page is optimized for mobile. It has the look, the feel, of an app. But it's not.

 

Can only speak for Android, but it works pretty good, at least for submitting and checking the status. Much better than the previous website page, and far and away an improvement over the app that they had. (Still in use?)

 

So try using your phone with the website link that Ubon Joe and others have posted several times. Definitely ease-of-use. What happens between submission and approved/rejected status is out of our hands, but using the new webpage with a mobile device is good.

[DrJack54]

  On 6/15/2022 at 8:33 AM, inasia said:

My post is about difficulty doing a 90 day report

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As pointed out by others ... you're using old app.

Register on new system and try report online. 

[inasia]

Ok.  I've submitted my online 90 day report via this new website.  Let's see what happens.

 

Fyi...the "Old" app was freshly installed from Google's app store where it is still available.

[Jen65]

I get this problem doing online 90 day when I go out of the country and return on same visa to same address (  not required to report to immigration )   BUT come to do the 90 day , it doesn't accept and says report to immigration !!  

[ubonjoe]

  On 6/16/2022 at 2:42 AM, Jen65 said:

I get this problem doing online 90 day when I go out of the country and return on same visa to same address (  not required to report to immigration )   BUT come to do the 90 day , it doesn't accept and says report to immigration !!  

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Are you doing it on the new online site or the mobile app. New site: https://tm47.immigration.go.th/tm47/#/login

I think you are using the mobile app since the new site only has one page to complete.

[Thingamabob]

Why don't you go to CW in person ? Quick and easy, with no hassle.

[Jen65]

  On 6/16/2022 at 2:58 AM, ubonjoe said:

Are you doing it on the new online site or the mobile app. New site: https://tm47.immigration.go.th/tm47/#/login

I think you are using the mobile app since the new site only has one page to complete.

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mmmm lets try that when I'm next due to do my 90 day and see if it works .  I actually wasn't aware of the new online site because I got fed up previously of it not getting me anywhere !! 

[Chongalulu]

  On 6/16/2022 at 4:32 AM, Thingamabob said:

Why don't you go to CW in person ? Quick and easy, with no hassle.

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Provided you’ve got it right there is nothing quicker and easier than doing it online ! As I’ve found last 3 times on the new website .

[inasia]

  On 6/16/2022 at 4:32 AM, Thingamabob said:

Why don't you go to CW in person ? Quick and easy, with no hassle.

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I've never found CW quick nor easy.  But I may have no choice.  My online application was rejected due to "The informations are invalid or imcomplete".  Not a very helpful diagnostic.  Spelling mistake too.

 

I guess the problem was the tricky question at the end where they wanted to know the name and number of the person who owns my apartment building.  (I think it belongs to a rich family who own many buildings around here).  They would be better dealing with the reception staff.  I found a way to not answer the question... And I guess that's why I was rejected.

 

I preferred the app.  At least it was easy and it worked. 

[inasia]

I've just resubmitted.  Though the information I've submitted is the same as yesterday... So it will probably be rejected again. 

 

The part that confused me was the contact person details at the bottom.  Yesterday.. I assumed they meant MY contact details.  But as this part of the form is within the address section of the form (and the form was rejected yesterday) .. Do the mean the owner of the apartment building?

 

Is there another reason why the application would be declined? 

[Yellowtail]

Isn't the office at Impact closed now? 

[ubonjoe]

  On 6/16/2022 at 1:12 PM, inasia said:

The part that confused me was the contact person details at the bottom.  Yesterday.. I assumed they meant MY contact details.  But as this part of the form is within the address section of the form (and the form was rejected yesterday) ..

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Tick this instead of completing the contact info.

[ubonjoe]

  On 6/16/2022 at 1:19 PM, Yellowtail said:

Isn't the office at Impact closed now? 

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It closed in April. Ninety reporting is done at Chaeng Wattana.

[Lemsta69]

  On 6/16/2022 at 1:12 PM, inasia said:

I've just resubmitted.  Though the information I've submitted is the same as yesterday... So it will probably be rejected again. 

 

The part that confused me was the contact person details at the bottom.  Yesterday.. I assumed they meant MY contact details.  But as this part of the form is within the address section of the form (and the form was rejected yesterday) .. Do the mean the owner of the apartment building?

 

Is there another reason why the application would be declined? 

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I put my own details in the other day for my first ever online 90 day report and it got accepted overnight. I live in Bangkok. YMMV.

[Lemsta69]

@ubonjoeI'm sure the OP will want to know this as well ... do we need to print out a physical copy of the online TM47 receipt and keep it in our passports?

 

if we don't will it cause a problem if requesting say a residency certificate from CW or wherever one does it in Bangers?

[inasia]

  On 6/17/2022 at 12:15 AM, ubonjoe said:

 

Tick this instead of completing the contact info.

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That's what I did first time.  And it got rejected. 

 

I notice that the completed pdf has information missing.  The kind of visa, non-imm isn't ticked.  My flight number wasn't asked for.  Also no TM6 number.

 

My last 90 day report was in-person, but a little late (2000baht fine).  Could that be why it is rejected? 

[inasia]

Oh!  The email just came through.  It has been approved!  Same information... Different outcome.  That saves me a trip to CW on Monday. 

[Lemsta69]

  On 6/17/2022 at 5:04 AM, inasia said:

Oh!  The email just came through.  It has been approved!  Same information... Different outcome.  That saves me a trip to CW on Monday. 

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woohoo! ????

[ubonjoe]

  On 6/17/2022 at 4:58 AM, Lemsta69 said:

I'm sure the OP will want to know this as well ... do we need to print out a physical copy of the online TM47 receipt and keep it in our passports?

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I think it should be printed and be put in your passport. I have been doing it since I have been able to online reports.

I adjust the size of the receipt so it smaller to put in the back of my passport.

I does state it should be in your passport.

[Lemsta69]

  On 6/17/2022 at 5:13 AM, ubonjoe said:

I think it should be printed and be put in your passport. I have been doing it since I have been able to online reports.

I adjust the size of the receipt so it smaller to put in the back of my passport.

I does state it should be in your passport.

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thanks Joe. 

[Des1]

  On 6/16/2022 at 12:05 PM, inasia said:

I've never found CW quick nor easy.  But I may have no choice.  My online application was rejected due to "The informations are invalid or imcomplete".  Not a very helpful diagnostic.  Spelling mistake too.

 

I guess the problem was the tricky question at the end where they wanted to know the name and number of the person who owns my apartment building.  (I think it belongs to a rich family who own many buildings around here).  They would be better dealing with the reception staff.  I found a way to not answer the question... And I guess that's why I was rejected.

 

I preferred the app.  At least it was easy and it worked. 

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For that phone number question I put the name of the owner (from my lease agreement) and the phone number for S-Plus, the management company at my building and had not problem.

[rwilem]

  On 6/17/2022 at 5:10 AM, Lemsta69 said:

woohoo! ????

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Yessir!