Passenger assistance robots introduced at Bangkok’s main train terminal

[snoop1130]

 

Passengers using the Krung Thep Aphiwat Train Terminal in Bangkok, formerly the Bang Sue Grand Station, for the first time will be assured of not losing their way in the massive station thanks to new service robots, which will help guide them.

 

The State Railway of Thailand has put six robots into service, which can communicate in Thai, English and Chinese, to guide passengers to, for example, the ticket booths, the food centre, taxis, buses, the prayer room and the first-aid room.

 

“Sawasdee krub. Do you need help? To where would you like me to guide you?” asks the recorded voice of the robots.

 

Full Story: https://www.thaipbsworld.com/passenger-assistance-robots-introduced-at-bangkoks-main-train-terminal/

 

-- © Copyright Thai PBS 2023-01-19

 

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[MrJ2U]

Cool. 

 

Looking forward to the new terminal.

[still kicking]

Yes, that's why I missed my flight. 

[proton]

They got those things trundling around TOPS, they don't even know where the coffee is when you ask them ????

[jcmj]

Yeah. 6 should do it. 555

[bluejets]

Anything like the frequently asked questions on just about any web site, best take a map with you.

[hotchilli]

11 hours ago, snoop1130 said:

Passengers using the Krung Thep Aphiwat Train Terminal in Bangkok, formerly the Bang Sue Grand Station, for the first time will be assured of not losing their way in the massive station thanks to new service robots, which will help guide them

Is that not taking jobs from Thais?

[ignore it]

I love it when advanced tech thingies are purchased through an open and transparent bidding process.

[damian]

If they installed international standard wayfinding signage these things wouldn't be needed.

[it is what it is]

7 minutes ago, damian said:

If they installed international standard wayfinding signage these things wouldn't be needed.

good point, don't think i've ever had trouble navigating an airport or railway station...

[phetphet]

If they're anything lie those bl**dy things in Tops, they are a nuisance. Had to swerve them several times to avoid running over my toes.. ????

[lujanit]

13 hours ago, still kicking said:

Yes, that's why I missed my flight. 

You were probably at the wrong place.  Bang Sue is a train station.

[Jaybott]

1 hour ago, phetphet said:

If they're anything lie those bl**dy things in Tops, they are a nuisance. Had to swerve them several times to avoid running over my toes.. ????

The real nuisance is the one that looks like Arnold Schwarzenegger, kept asking me what my name is.

[Dave0206]

Oh you need first class sleeper to chang mai? You need to go upstairs to my brothers shop r2d2 can only get bookings through them

[Burma Bill]

16 hours ago, snoop1130 said:

communicate in Thai, English and Chinese

No Arabic included for "The Prayer Room"????

[Burma Bill]

16 hours ago, snoop1130 said:

new service robots, which will help guide them.

[Liverpool Lou]

6 hours ago, jcmj said:

Yeah. 6 should do it. 555

Did it report that there were to be no more after the initial introduction?

[Liverpool Lou]

3 hours ago, ignore it said:

I love it when advanced tech thingies are purchased through an open and transparent bidding process.

How did the bidding process for these go, can you enlarge on your sneering assertion?

[Liverpool Lou]

3 hours ago, damian said:

If they installed international standard wayfinding signage these things wouldn't be needed.

They have.

[Liverpool Lou]

2 hours ago, it is what it is said:

3 hours ago, damian said:

If they installed international standard wayfinding signage these things wouldn't be needed.

good point, don't think i've ever had trouble navigating an airport or railway station...

That's because they have installed signage, just as the station has also.

[worgeordie]

Report back next year , will they still be working , maybe not

if they need regular maintenance.

 

regards worgeordie

[pomchop]

Just passed through few days ago....strange set up from what I could see.  Big beautiful terminal but from what i saw the trains don't actually go into the covered terminal part...instead you have to go underground under the tracks and then you are outside to board or disembark train....it is a long walk into the terminal itself and very little cover from sun or rain outside...one little crossover path that requires you to walk and drag/haul your luggage over the tracks where you then can enter the mrt station and walk underground a very substantial hike to the main terminal....,maybe i missed something but seems a very poor design for a major new train station.....at least at hualamphong the trains arrive and depart INSIDE the covered area and very easy escalators to BTS.

 

  Also signage at new station leaves much to be desired...some say trains and point others say railway and point meaning i suppose the mrt trains one way and railway the other...some no doubt ythink trains means the train since you are after all at a train station.....then  you walk down some long hallways and the signage just stops...had to stop and ask security several times as i really wasn.t expecting the railway trains to be outside far from the station....

 

anyway i think it will eventually get sorted out or i hope so

[ignore it]

54 minutes ago, Liverpool Lou said:

How did the bidding process for these go, can you enlarge on your sneering assertion?

So ignore it or write a better flame.  

 

[khunPer]

“Sawasdee krub..."

–So, the robots are of male gender...

[soalbundy]

Where's the 'in and out' shop, it wanted a bribe in crypto currency only

[josephbloggs]

On 1/20/2023 at 12:31 PM, pomchop said:

Just passed through few days ago....strange set up from what I could see.  Big beautiful terminal but from what i saw the trains don't actually go into the covered terminal part...instead you have to go underground under the tracks and then you are outside to board or disembark train....it is a long walk into the terminal itself and very little cover from sun or rain outside...one little crossover path that requires you to walk and drag/haul your luggage over the tracks where you then can enter the mrt station and walk underground a very substantial hike to the main terminal....,maybe i missed something but seems a very poor design for a major new train station.....at least at hualamphong the trains arrive and depart INSIDE the covered area and very easy escalators to BTS.

 

  Also signage at new station leaves much to be desired...some say trains and point others say railway and point meaning i suppose the mrt trains one way and railway the other...some no doubt ythink trains means the train since you are after all at a train station.....then  you walk down some long hallways and the signage just stops...had to stop and ask security several times as i really wasn.t expecting the railway trains to be outside far from the station....

 

anyway i think it will eventually get sorted out or i hope so

Not sure where you were but you don't need to lug anything across tracks anywhere. The trains leave from inside the station and the MRT is in the basement and directly connected, you don't need to exit the building, you just go downstairs and there it is.

[pomchop]

15 minutes ago, josephbloggs said:

Not sure where you were but you don't need to lug anything across tracks anywhere. The trains leave from inside the station and the MRT is in the basement and directly connected, you don't need to exit the building, you just go downstairs and there it is.

not true on Jan 10...rode train from hua hin and definitely did not go inside terminal..i can tell the difference of being inside and outside.... me and many many more did haul luggage across tracks then down to basement and eventually to mrt....