Backlash as Popular Sandwich Chain Cancels Franchise Locations

[webfact]

Picture courtesy: Thai Rath

 

Bangkok - A significant backlash erupted online following the announcement from "Subway Thailand," the well-known fast-food chain, detailing the cancellation of several franchise locations.

 

This decision came after multiple customer complaints regarding food quality, which allegedly fell below the restaurant’s standard. Issues raised included missing ingredients, subpar bread, poor packaging, and food contamination.

 

In their statement, Subway Thailand clarified that the complaints originated from customers who visited locations that had their franchise rights revoked as of 26 July 2024. They advised customers to check for the store number and franchise logo before ordering to ensure they are receiving food made with approved ingredients and standards.

 

The announcement also included a list of franchise stores that retained their rights, alongside those that had been cancelled.

 

Following this post, there was an overwhelming number of comments, as many patrons were unaware that the locations they frequented were no longer operational.

 

Several individuals questioned why certain franchise outlets were still open despite being on the cancellation list and sought clarification on how the company planned to address this situation.

 

In response, the page administrator assured customers that the company is actively pursuing legal action against franchises that continue to operate without rights.

 

The statement emphasised Subway Thailand's commitment to maintaining quality standards and protecting customers from substandard service, reported Thai Rath.

 

The situation has sparked widespread discussion on social media, with customers expressing their concerns and seeking further updates. Subway Thailand promised to provide additional information as it becomes available.

 

-- 2024-11-04

 

 

[HappyExpat57]

When I first got here to LOS 20 years ago (hard to believe that much time has passed!), I would occasionally go to the Subway near the Walking Street Beach Road entrance. Subway was a standard, just like Mickey D's. I was shocked when that store closed. Great location, ALWAYS busy, I just couldn't understand.

 

Just goes to show the only thing permanent in the world is change.

[OneMoreFarang]

A long time ago I read this great book:

Fast Food Nation: What The All-American Meal is Doing to the World Kindle Edition by Eric Schlosser (Author) 

 

It exposes the whole industry. And as far as I remember, the above sandwich chain was one of the worst.

 

Enjoy!

 

 

[ChrisY1]

Not the only one with falling food quality...!

[MalcolmB]

The Americans are good at selling their junk to the world with clever marketing. 
But unlike the Japanese they are so far up themselves that they are too stupid to realize things are different in Thailand and you have to train and manage workers differently. 
 

Chevrolet, Baskin Robbins, Carl Jnr, and countless others have came and failed. 
TIT.

[bannork]

May all the junk food locations worldwide fail.

Processed food. One of the scourges of ' modern' man.

 

[lordgrinz]

In America at least, there are tons of REAL sandwich shops, so if you need to go to Subway, you must be desperate. 

[Woke to Sounds of Horking]

Subwei can suck it. Bring back Quizno's! Those Italians know how to make a sandwich.

[Olmate]

Deeer  grinz, check outside your window, zis aint America, aka the announcement  from 'Subway Thailand'!! 

[steven100]

1 hour ago, MalcolmB said:

 they are so far up themselves that they are too stupid to realize things are different in Thailand 

 

yes,  someone on here is similar ...

Thais couldn't run a chook raffle       no wonder they fail at most businesses. 

[JoePai]

This is a the only sandwich 

[proton]

Never even been in one, been in McDonald's but never bought anything myself.

[lordgrinz]

11 minutes ago, Olmate said:

Deeer  grinz, check outside your window, zis aint America, aka the announcement  from 'Subway Thailand'!! 

 

I see comprehension is a lost art.

[Ralf001]

32 minutes ago, JoePai said:

This is a the only sandwich 

 

Bacon roll ?

 

[Nick Carter icp]

55 minutes ago, lordgrinz said:

In America at least, there are tons of REAL sandwich shops, so if you need to go to Subway, you must be desperate. 

 

   Not desperate enough to travel all the way to America just to get a sandwich .

   Subway is often the only place to get a baguette from in Thailand , theres no other option 

[Olmate]

31 minutes ago, lordgrinz said:

 

I see comprehension is a lost art.

Take up nite school dear grinz, check Mum she will go for that.

[Olmate]

2 minutes ago, Nick Carter icp said:

 

   Not desperate enough to travel all the way to America just to get a sandwich .

   Subway is often the only place to get a baguette from in Thailand , theres no other option 

Tinnies Pies jomtiem, even have real bread, corned beef? beetroot too! 

[Nick Carter icp]

Subway operate as a franchise  , you open a Subway shop and you buy all the ingredients from Subway at an inflated price .

   I suspect that some Subway shops stopped buying from Subway and bought their own ingredients from markets , cutting out Suways monetary income 

[lordgrinz]

2 minutes ago, Olmate said:

Take up nite school dear grinz, check Mum she will go for that.

 

I see my response went over your head, obtuse much?

[lordgrinz]

2 minutes ago, Nick Carter icp said:

Subway operate as a franchise  , you open a Subway shop and you buy all the ingredients from Subway at an inflated price .

   I suspect that some Subway shops stopped buying from Subway and bought their own ingredients from markets , cutting out Suways monetary income 

 

Yup, the ingredients at Subway leave a lot to be desired, or to be thrown in the trash.

[Nick Carter icp]

2 minutes ago, lordgrinz said:

 

Yup, the ingredients at Subway leave a lot to be desired, or to be thrown in the trash.

 

   Which ingredients were those ?

Fresh tomatoes, onions, olives , gherkins , lettuce ?

[lordgrinz]

3 minutes ago, Nick Carter icp said:

 

   Which ingredients were those ?

Fresh tomatoes, onions, olives , gherkins , lettuce ?

 

Fresh? LMAO

[findlay13]

50 minutes ago, proton said:

Never even been in one, been in McDonald's but never bought anything myself.

Yeah that's what they all say. "Yes I smoked weed but didn't inhale"🤣 Just kidding .

[KhunLA]

Subway has received their fair share of bad press, exposing some of the not so quality or healthy offerings.   Maybe people are just wanting to eat healthier.

 

I know I do, and stopped eating their "daily special' many years ago.  From false advertising to suspect ingredients.  Too many choices to bother with wondering what Subway is giving you in your sandwich.

[Nick Carter icp]

1 minute ago, lordgrinz said:

 

Fresh? LMAO

 

  It is fresh ,  It gets delivered daily 

[lordgrinz]

2 minutes ago, findlay13 said:

Yeah that's what they all say. "Yes I smoked weed but didn't inhale"🤣 Just kidding .

 

When desperate I would eat their Big-N-Tasty, I am weak 🙃

[marin]

1 hour ago, Woke to Sounds of Horking said:

Subwei can suck it. Bring back Quizno's! Those Italians know how to make a sandwich.

Not well enough to prevent them from going bust years ago. 

[cdemundo]

1 hour ago, proton said:

Never even been in one, been in McDonald's but never bought anything myself.

How proud you must be.

[Yagoda]

1 hour ago, JoePai said:

This is a the only sandwich 

Oh that looks greasily Yummy, is that what the Sassenachs call a "Bacon Butty"?

[JoePai]

42 minutes ago, Ralf001 said:

 

Bacon roll ?

 

No, a Bacon Bap