Consumer injured by glass in spaghetti at Thai pizza chain

[hotchilli]

3 hours ago, richard_smith237 said:

 

Congratulations, you've managed to contribute the second spectacularly thoughtless comment to this thread so far.

 

The sheer brilliance of your argument - essentially dismissing the entirely avoidable risk of finding glass in food with a casual shrug and 'This is Thailand' is breathtakingly. It's not just lazy reasoning; it's actively harmful. By your logic, we should all, including Thais themselves, simply embrace every avoidable hazard because... we're in Thailand? It's not just a dumb mindset; it's a dangerously apathetic one...

Your'e welcome to your opinion as I am mine... have a great day.... 

[John Drake]

2 hours ago, richard_smith237 said:

 

Assuming one of the top two then... 

• The Pizza Company
• Pizza Hut
• Domino's Pizza
• Scoozi Urban Pizza
• Pizza Massilia
• Peppina
• Pala Pizza Romana
• Pizzeria Limoncello
• Via Emilia
• Pizzeria Mazzie
• Soho Pizza

 

Anybody want a donut?

[Jonathan Swift]

37 minutes ago, bbi1 said:

What is the name of this pizza restaurant so people can avoid them like a plague. Stupid reporting without even letting us know.

Accidents can happen anywhere. There's no need to destroy a business because of one random incident for which they accepted responsibility. If they had a history of health code violations, injuries, vermin infestations, food poisoning, etc.,  that would be different. 

[Tomtomtom69]

2 hours ago, richard_smith237 said:

 

Assuming one of the top two then... 

• The Pizza Company
• Pizza Hut
• Domino's Pizza
• Scoozi Urban Pizza
• Pizza Massilia
• Peppina
• Pala Pizza Romana
• Pizzeria Limoncello
• Via Emilia
• Pizzeria Mazzie
• Soho Pizza

 

Lol. Never heard of the last 7 and I don't think anyone else has either. 

Scoozi is no longer in business, last I checked. They closed most of their stores around 2018-2019.

 

It's not the second and third one either, as those are now mostly take away style and generally not located inside malls, but rather, gas/petrol stations and sometimes, small community malls.

 

Thus you know which one of those it must be.

[Jonathan Swift]

7 hours ago, thesetat2013 said:

well, given the details of the story. There are only 2 major pizza chains that are in many malls... 

I agree with you about the defamation though. This law needs to be changed when consumer safety is an issue. 

How does broken glass get into spaghetti without someone knowing it? This seems almost an impossibility. 

When glass breaks the tiny shards can be next to invisible and can be missed. Something might have broken in a sink for example. There are in fact many possible scenarios.

[NanLaew]

21 hours ago, richard_smith237 said:

The Defamation laws in the country are such an obstruction to progression....

 

1) Name this restaurant so people can protect their children (and themselves)

2) Name this restaurant and any others with similar 'dangerous standards' so the restaurants primary obsession becomes safety and wellbeing of customers over profits. 

 

In such circumstances the defamation laws in Thailand serve only at the detriment of the customer. 

 

 

Just in from the nanny state, replete with 'protect their children' for good measure...

 

OMG!... Hold on, they could be Palestinian chidren!!!

 

It doesn't really matter which branch of what restauarant chain this one-off event occured. Panties gotta bunch.

 

Thailand's abuse of their draconian defamation laws goes way, way deeper than rubbish kitchen hygiene.

[Jonathan Swift]

6 hours ago, sqwakvfr said:

When Jack In The Box in the US had an E Coli outbreak the entire country knew in a matter of days.  This may have saved lives.  I have never swallowed glass while eating and I would never want to.  This almost makes it seem like "eat out at your own risk? 

False equivalency. The outbreak of a food borne illness is a far cry from one incident of glass in spaghetti. Right out of the gate you have a number of sick people. An E.Coli outbreak can spread exponentially because of the wide distribution of food products in a short period of time. In this case the manufacturer has to be named in order to find and recall all items which could be hundreds or thousands. Hope this clears this up for you. 

[Liverpool Lou]

52 minutes ago, KannikaP said:

1 hour ago, Liverpool Lou said:

Since when does spaghetti peck about eating?

Please read what I posted again. Spaghetti....peck........eating???

Exactly, spaghetti does not peck, nor eat.  Please re-read what you posted originally in which your comment clearly suggested that you thought the glass was in the chicken.   It was in the spaghetti.

[sqwakvfr]

1 hour ago, Jonathan Swift said:

False equivalency. The outbreak of a food borne illness is a far cry from one incident of glass in spaghetti. Right out of the gate you have a number of sick people. An E.Coli outbreak can spread exponentially because of the wide distribution of food products in a short period of time. In this case the manufacturer has to be named in order to find and recall all items which could be hundreds or thousands. Hope this clears this up for you. 

The main point is in other countries the location, date, time and cause of any food related illness or incident  that could impact the dining public would be made public.  In The Land of Smiles defamation laws prevent this?  Does the Ministry of Health shut down locations that have poor hygiene or safety practicies? What if glass in food was an intentional act? Getting to the facts is not a priority?  So my thinking is false equivalency?  Nexti tiime you swallow glass while eating out just think false eqyuvalency. 

I mean exactly how does glass get into spaghetti? Was the sauce made at the location or from a food factory? Who prepared the dish?  Was it unintentional or intentional and meant to injure a diner? Thailand has a such a stellar reputation in conducting through and complete investigation that answer that all relevant questiions that we can all be rest assured and go out eat in comfort. 

Edited 20 hours ago by sqwakvfr

[mikeymike100]

3 hours ago, Yagoda said:

Thats a bit dictatorial dont you think?

Not at all. Surely the safety of consumers/customers eating someone else's food must be paramount and come first?

[Dogmatix]

I had a similar experience with a larger piece of glass I found when I bit into a piece of bread made by a well company that also has a chain of budget restaurants with the same name.  Luckily I was not injured but I emailed the company with photos and they didn't deign to reply.  After that I had a letter published in  Bkk Post about it and still no response, not even a criminal defamation suit. 

 

I can only suppose that glass found in their loaves of bread was such a common occurrence and accepted by Thai consumers that they didn't feel it worth replying. 

 

Thailand's food safety is close to rock bottom and exacerbated by criminal defamation laws and Thai Chinese owned businesses that simply don't give hoot about their customers, as long as they get richer and richer. 

[sambum]

12 hours ago, robz said:

People who take blood-thinners maybe should avoid that unnamed restaurant.

 

And how do they avoid it if they don't know which "unnamed"  restauraunt it is? 

[KannikaP]

3 hours ago, Liverpool Lou said:

Exactly, spaghetti does not peck, nor eat.  Please re-read what you posted originally in which your comment clearly suggested that you thought the glass was in the chicken.   It was in the spaghetti.

If the chicken was in the spaghetti...........?

[Bruno F]

" glassnoodle salad"

Edited 17 hours ago by Bruno F

[Confuscious]

12 hours ago, thesetat2013 said:

well, given the details of the story. There are only 2 major pizza chains that are in many malls... 

I agree with you about the defamation though. This law needs to be changed when consumer safety is an issue. 

How does broken glass get into spaghetti without someone knowing it? This seems almost an impossibility. 

The tomato sauce, or any other ingredient used came probebly in glass jars and some glass fall in the process when opening the jar.
Happens many times.

[SiSePuede419]

15 hours ago, robz said:

People who take blood-thinners maybe should avoid that unnamed restaurant.

And people who enjoy Italian pizza. 😄

[SiSePuede419]

7 hours ago, John Drake said:

Anybody want a donut?

You mean the one that puts a yoga mat softener ingredient in its donuts to keep them soft and spongy instead of dry and hard as they age?

Yeah, Subway Sandwich chain in America got caught putting that ingredient into its bread a few years ago.  You can tell because it has a unique "mouth feel". 😄

[grubman]

19 hours ago, arithai12 said:

No, it isn't. Unless you and some other heated posters truly believe that
all the franchises of this "pizza" chain serve regularly spaghetti with
broken glass.
It seems a case of some one-only accident that happened in the kitchen
and the restaurant has already offered to cover all costs. Case closed,
no need to shame the whole chain. 

Finally a poster that make sense, i am sure that it was a one off incident that was an accident in the kitchen

 

It can happen in any kitchen, having worked in the food industry for 35+ year i have seen this happen once or twice in my career. 

 

accidents happen

 

I'm surprised one of the keyboard warriors have not blamed the staff member for being high at the time on the so called devils lettuce.

[jonclark]

On 11/30/2024 at 4:33 AM, Yagoda said:

You're not Thai, you don't speak Thai, you don't read thai, you weren't raised in thailand, so with that comment, continue your diatribe against Thailand laws.

The majority of Thai laws are outdated and not fit for purpose in the modern world. The laws  serve to protect the interest of the few while neglecting the needs of the majority. Born from a pot of corruption and nepotism Thailand's laws need an urgent upgrade.

 

But only a Non Thai person can sees the need to urgently change Thailand's law.

 

Okay? 

Edited 4 hours ago by jonclark

[OldmanJ]

Even if you have %100 proof of an incident the laws in Thailand stop you from mentioning the restaurant name,city and province.There isn't anything to protect the customer unfortunately.

[Hawaiian]

3 hours ago, jonclark said:

The majority of Thai laws are outdated and not fit for purpose in the modern world. The laws  serve to protect the interest of the few while neglecting the needs of the majority. Born from a pot of corruption and nepotism Thailand's laws need an urgent upgrade.

 

But only a Non Thai person can sees the need to urgently change Thailand's law.

 

Okay? 

In one of my conversations with a university professor I happened to mention how Thailand's defamation law works.  She had no idea.  If people are not aware then there is no pressure to change this law.

[Yagoda]

3 hours ago, jonclark said:

The majority of Thai laws are outdated and not fit for purpose in the modern world. The laws  serve to protect the interest of the few while neglecting the needs of the majority. Born from a pot of corruption and nepotism Thailand's laws need an urgent upgrade.

 

But only a Non Thai person can sees the need to urgently change Thailand's law.

 

Okay? 

Well tell us the history of Thai law then since you are making such firm conclusions.

 

If the majority of their laws are outdated, which ones arent and why?

 

Which laws were born of a pot of corruption and nepotism?

 

And what business is it of yours?

 

[Yagoda]

26 minutes ago, Hawaiian said:

In one of my conversations with a university professor I happened to mention how Thailand's defamation law works.  She had no idea.  If people are not aware then there is no pressure to change this law.

Or maybe in light of their society, ethics, morality, culture and religion the law is fine with them.

 

All of the Asian states have similar laws I beleive. And they all have truth as a defense in a public interest matter. Whether glass in your food is a public interest matter in a land where folks eat grilled bones is I guess up to the Courts.

[mdr224]

19 hours ago, Dogmatix said:

I had a similar experience with a larger piece of glass I found when I bit into a piece of bread made by a well company that also has a chain of budget restaurants with the same name.  Luckily I was not injured but I emailed the company with photos and they didn't deign to reply.  After that I had a letter published in  Bkk Post about it and still no response, not even a criminal defamation suit. 

 

I can only suppose that glass found in their loaves of bread was such a common occurrence and accepted by Thai consumers that they didn't feel it worth replying. 

 

Thailand's food safety is close to rock bottom and exacerbated by criminal defamation laws and Thai Chinese owned businesses that simply don't give hoot about their customers, as long as they get richer and richer. 

I agree, naming the restaurant here is pointless. The problem is systemic