Lazada - No Banking App payment anymore?

[The Cyclist]

1 minute ago, Celsius said:

Maybe you were just a crappy customer with too many returns. I still have it

 

I've never returned anything, and by the same token, never had a need to complain.

 

11 minutes ago, OneMoreFarang said:

What is the point of cash on delivery?

 

What is the point of anything ?
 

Comes down to personal preference, nothing more, nothing less.

[Celsius]

Just now, The Cyclist said:

 

I've never returned anything, and by the same token, never had a need to complain.

 

 

 

 

Then try another seller. Some sellers may have turned off this option as they don't want to deal with customers who refuse delivery 

[sikishrory]

I stopped using lazada a couple of months now and just using shopee. I always paid with thai bank card but it had some other issue come up that has been a topic of discussion here a few months ago.

Would like to sort it out but it was quite a confusing pain in the ass to get my head around it from memory.

[Peterphuket]

It is not all cake and egg with Lazada, I regularly order some things there but if an item is returned it is difficult to get your money back, yes I know you get it in your ‘Wallet’ but the strange thing is that you cannot use that credit on a subsequent order.

 

Another problem is, which applies to me now, you order something and 10 days later it is cancelled without giving any reason, then you can order it again, and again after 10 days it is cancelled again, have ordered it for the third time now, but I can't exactly call it customer-friendly.

 

[Moonlover]

7 hours ago, The Cyclist said:

 

I used the cash on delivery method for about a decade, lost the ability to pay cash on delivery about 2 months ago.

 

Bye Bye Lazada.

COD is still available on Lazada. Certain suppliers won't accept it, but that's their decision, not Lazadas.

 

But why use it anyways? COD is for Luddites who can't accept that the 21st century exists. 

[atpeace]

7 hours ago, The Cyclist said:

 

I used the cash on delivery method for about a decade, lost the ability to pay cash on delivery about 2 months ago.

 

Bye Bye Lazada.

Do you open the packages and inspect?  Seems like an inefficient process.  Wouldn't be surprised if it doubled the delivery cost.

Watch my wife do it and think it is an incredible waste of time. Hmmm, maybe something more sinister going on with theses delivery chaps.

 

 

 

 

 

 

[digger70]

7 hours ago, scubascuba3 said:

Move with the times

Why are they changing things, not only Lazada  Everything was/is perfectly working fine the way it was and some Luckily still are  working fine 

It's stupid and more scammable then  a OTP for payment.

[OneMoreFarang]

5 minutes ago, digger70 said:

Why are they changing things, not only Lazada  Everything was/is perfectly working fine the way it was and some Luckily still are  working fine 

It's stupid and more scammable then  a OTP for payment.

 

It seems sometimes there are new regulations so they have to change things.

And maybe they have more problems with some payment methods. 

Businesses, especially on the internet, have to adjust. Or they die. 

[scubascuba3]

1 hour ago, digger70 said:

Why are they changing things, not only Lazada  Everything was/is perfectly working fine the way it was and some Luckily still are  working fine 

It's stupid and more scammable then  a OTP for payment.

Move with tech or you'll be left behind. Using App QR code payment is really easy

[Thingamabob]

10 hours ago, The Cyclist said:

 

I used the cash on delivery method for about a decade, lost the ability to pay cash on delivery about 2 months ago.

 

Bye Bye Lazada.

I still pay Lazada COD with no problems.

[rattlesnake]

7 hours ago, yankee99 said:

the seller has no say in finance except they can opt out of cod.  The seller also has no say in shipping providers unless they opt out of lazada shipping.

 

Okay, so this means that some options are available for some sellers and not others, for reasons they don't control. I distinctly recall being able to pay with Kasikorn mobile banking for some items, and the option being unavailable for others (but other banks being available).

[KannikaP]

6 hours ago, OneMoreFarang said:

As far as I know you can't open the box and check the details before you pay.

Wasn't there a post a week or so back which said that you CAN now open the parcel and see the contents before COD.

[GammaGlobulin]

23 hours ago, OneMoreFarang said:

Until now I paid my Lazada shopping with my SCB banking app. Now it seems that is not possible anymore.

Luckily, I could still pay with that app in Shopee.

 

I really DO NOT see anything "lucky" about it.

 

I am luckier, if luck is the word, to choose Amazon for shopping, instead.

 

Shopping on Lazada was never my LUCKY DAY....

 

 

[0ffshore360]

7 hours ago, OneMoreFarang said:

What is the point of cash on delivery?

As far as I know you can't open the box and check the details before you pay.

So basically, the only thing you know is that you received a box and then you pay.

And I guess it is a lot more hassle to claim cash payment back later.

I received already a couple of refunds without problems with other payment methods. 

My wife informs me that it is now legally mandated to be able to open a COD package  to verify content before payment due to the volume of bogus delivery attempts.

Two edged sword sort of thing. Before an unopened COD package could be refused before payment and the courier was obliged to return it. Now ( I believe) any item can be verified and then refused if incorrect. "Change of mind" is a tricky question.

Fee-less payment by QR is still available for COD .

 

https://www.google.com/search?q=Thailand law change on COD delivery

[pchansmorn]

16 hours ago, HappyExpat57 said:

Wow! I've been successfully using a credit card for months now, haven't bothered with SCB transfer (which DID work seamlessly).

 

Just now ordered something and saw this:

 

"Bank transfer and online banking services have been discontinued. Please switch to mobile banking or PromptPay. We apologize for any inconvenience."

 

Sh!t.

I use a US credit card without any problems.

[brfsa2]

Call me crazy, I love Promptpay, because it is great, the ability to create your QR code with your own amount is so easy to do. And at the same time a treasure of financial data with everything on how we spend. both personally and commercially, they could use that data to train large language models with this data and use it to approve loans,  calculate rates, risks and so many things, ... before we know Thailand will be just like in China.

 

It's not happening, but it is coming, count on it.

 

The real solution you all know, starts with B 🙂

[OneMoreFarang]

9 hours ago, brfsa2 said:

Call me crazy, I love Promptpay, because it is great, the ability to create your QR code with your own amount is so easy to do. And at the same time a treasure of financial data with everything on how we spend. both personally and commercially, they could use that data to train large language models with this data and use it to approve loans,  calculate rates, risks and so many things, ... before we know Thailand will be just like in China.

 

It's not happening, but it is coming, count on it.

 

The real solution you all know, starts with B 🙂

And obviously the American credit card companies are not at all interested in our personal data. 555

[HappyExpat57]

22 minutes ago, OneMoreFarang said:

And obviously the American credit card companies are not at all interested in our personal data. 555

I use a PenFed card. It's used by people worldwide and is as secure a company as you can get. The only drawback is you have to be a US citizen or permanent resident.

[RocketDog]

On 1/21/2025 at 7:19 PM, OneMoreFarang said:

Until now I paid my Lazada shopping with my SCB banking app. Now it seems that is not possible anymore.

Luckily, I could still pay with that app in Shopee.

 

Does anybody know if that is a temporary problem or what is going on?

I never had problems with that way of payment, and it is/was very convenient. 

I ran into this only a month ago, but Bangkok Bank payment had disappeared.

I finally called and reported the issue. It reappeared in one or two days.

 

Yesterday I called about not being able to use my Wallet to pay for orders when using my laptop. Yes, I understand wallet refunds only can be used. Supposedly they send a SMS with a code.  Never got the message.

 

Agent suggested I try to pay using the phone app. I did while she was still on phone and it worked instantly. Note that the phone number is on my account for delivery notifications but IS NOT the same as the phone number for my main account. Also note that the wallet feature previously on my laptop worked fine, without any SMS nonsense.

So, bottom line I place the order on my laptop and then pay it on my phone. Ludicrous solution.

Really the lazada phone app is a dumpster fire and the desktop is not much better.

 

On a final note I told her I had was tired of vendors delaying actually giving the order out for delivery. They postpone it for two weeks and then cancel or lazada cancels because they don't deliver in their stated timeline. I ask that they should be penalized or blacklisted for such repeated behavior. She was aware of it and said they had a Seller Team who tracks and does penalize them. Truth? Not sure.

I added that as a buyer I can be sanctioned for too many cancellations. Thus happened to me a year ago because ONE vendor got angry at a cancellation I made for delayed delivery. Lazada barred me from paying with bank transfer. I called them and when they checked my record and saw the literary hundreds of orders I had placed over the years they thanked me for my loyalty and INSTANTLY freed my account.

 

So it's a crap shoot with these folks but what can ya do? Shopee? Yeah but they don't fill the whole bucket either. Both have customer-facing problems IMO.

[brfsa2]

2 hours ago, OneMoreFarang said:

And obviously the American credit card companies are not at all interested in our personal data. 555

Of course They are also interested, just that they dont have access to the details of the transactional data, because they are not processing it! duh!
If you understand how Credit card processing works, it's the acquirers and payment gateways who process it, not the VISA or Mastercard, they only provide the clearing and account management.

To process a credit card you need a processor, like Omise, 2C2P, Cybersource, kbank-gateway, Adyen, Stripe, etc. they are they ones collecting all the data, doing fraud analysis, etc, then batch process the clearing with the card brands.

 

VISA and Mastercard has no clue on how you spend you $10 bucks, only that it was spent on such a date and time, and that it come from a card issued from bank in Thailand, i.e. Kbank Credit card.

[OneMoreFarang]

8 minutes ago, brfsa2 said:

Of course They are also interested, just that they dont have access to the details of the transactional data, because they are not processing it! duh!
If you understand how Credit card processing works, it's the acquirers and payment gateways who process it, not the VISA or Mastercard, they only provide the clearing and account management.

To process a credit card you need a processor, like Omise, 2C2P, Cybersource, kbank-gateway, Adyen, Stripe, etc. they are they ones collecting all the data, doing fraud analysis, etc, then batch process the clearing with the card brands.

 

VISA and Mastercard has no clue on how you spend you $10 bucks, only that it was spent on such a date and time, and that it come from a card issued from bank in Thailand, i.e. Kbank Credit card.

And obviously the NSA also doesn't know anything. Yeah, sure...

Personally by now I don't care anymore about this data processing. It's almost impossible to avoid that someone somewhere stores and analyzes lots of information about all of us.

[brfsa2]

1 minute ago, OneMoreFarang said:

And obviously the NSA also doesn't know anything. Yeah, sure...

Personally by now I don't care anymore about this data processing. It's almost impossible to avoid that someone somewhere stores and analyzes lots of information about all of us.

Very TRUE! it's hard, but not impossible.

our data is collected everywhere, you can still do things to avoid it.

 

[digger70]

20 hours ago, scubascuba3 said:

Move with tech or you'll be left behind. Using App QR code payment is really easy

Don't use phone for banking Not Safe.