Anyone else having trouble signing in? Had an account for 30 years but for the past two weeks just get 'We can't sign you in right now. Please try again later'. message. One time they asked to set a new passkey but still could not sign in

14 minutes ago, proton said:

Anyone else having trouble signing in? Had an account for 30 years but for the past two weeks just get 'We can't sign you in right now. Please try again later'. message. One time they asked to set a new passkey but still could not sign in

Try a different phone/computer.

I have no problems with mine.

Oh, the e-mail from hell!

 

EVERY time I go to another country, I have a heck of a time logging on to "HotMail", takes jumping through hoops like no tomorrow!

 

NO problems with GMail at all!!!

 

 

1 hour ago, DezLez said:

Try a different phone/computer.

I have no problems with mine.

Snap.

To the OP and others make sure you have set up 2FA and ideally generated a 'recovery key' just in case.

I go to the https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook

 

Sign in with my email and then it prompts me to send a code to my phone's Authenticator app which I already set up . The request gives a number that I have to click on the App ! 

Bingo I'm in. 

5 hours ago, topt said:

Snap.

To the OP and others make sure you have set up 2FA and ideally generated a 'recovery key' just in case.

Useless for me, I’m in Montenegro, where my Australian SIM doesn’t work. Whoever invented this diabolical 2FA had zero concern for travellers (luckily Hotmail has played nicely so far, but I’m unable to log into my superannuation account, again luckily don’t really need to).

2 hours ago, CygnusX1 said:

Useless for me, I’m in Montenegro, where my Australian SIM doesn’t work. Whoever invented this diabolical 2FA had zero concern for travellers (luckily Hotmail has played nicely so far, but I’m unable to log into my superannuation account, again luckily don’t really need to).

You can use authenticator apps instead of mobile number

They're "improving" Hotmail which always means "making it more difficult to use."

 

I use my vpn every time I have a login problem.

4 hours ago, scubascuba3 said:

You can use authenticator apps instead of mobile number

Yes although now they (Microsoft, Google etc) want everyone to move to passkeys -

https://www.zdnet.com/article/how-passkeys-work-the-complete-guide-to-your-inevitable-passwordless-future/

12 hours ago, scubascuba3 said:

You can use authenticator apps instead of mobile number

Thanks for that, hadn’t heard of those. After doing a bit of reading on the internet, they do seem to be way more complicated to set up than a user ID and password, and I’d be scared that I’d lose access to important accounts if I mucked something up - I don’t even know how to scan a QR code! From what I’ve read, I’m unclear if you need a different authenticator app for each account. You can apparently install them on more than one device, in case you lose your phone or tablet.

 

As for passkeys, I’ve just read up on those as well, and it seems you’d need a degree in computer science to figure out how to use those.

 

I know I’m clueless when it comes to computers and smartphones, but I’m an expert compared to my sisters - at least I use a password manager secured with an extremely strong password, which is completely beyond their ability.

The cryptic message that was displayed suggested to use a VPN. why, no idea. So I bought NORDVPN.  I do not connect it but that immediately got me into my hotmail account on my PC.  On My smart phone I have not had any trouble accessing hotmail although sometimes it is tricky to get to the correct hotmail log in versus the now almost default microsoft log in site which would not get me to my hotmail

I've had that problem too, but clearing the cache always solves the problem