September 13, 201015 yr I have received an offer from BonCafe in Bangkok. I need a good machine for my daily espresso and have been recommended Ascaso Uno PM as one of the best in that price range. The price is 26000 THB, I think its almost the same price as in Europe for these machines. So my question is if BonCafe offer good service for their customers if there is a problem? After all its a lot of money for a coffee machine.
September 13, 201015 yr For my 10 years experience with Boncafe, they have a good assistance service (they give sometimes also a spare machine if you are in business). SAECO machines are good. ASCASO I don't know. The coffee? Beh, that's another matter....
September 13, 201015 yr 26k (and that doesn't even include the beans/pods)...that buys allot of cafe bought espresso shots
September 13, 201015 yr For my 10 years experience with Boncafe, they have a good assistance service (they give sometimes also a spare machine if you are in business). SAECO machines are good. ASCASO I don't know. The coffee? Beh, that's another matter.... I've had good service in Pattaya. Buy the fully automatic. There is nothing like pushing a button and getting a copy of coffee without any fuss. I own both the Saeco Vienna Plus and the Saeco Odea Giro Plus. The Vienna Plus has given less trouble.
September 13, 201015 yr I have had several Saeco full automatic machines from Boncafe during the past eight years here in Phuket. Good service whenever needed (not often). Also their coffee is quite good, notably the Dubai Espresso. But others seem of different opinion.
September 13, 201015 yr Another option is a machine I have from march I got from an italian dealer in Samui for 18000 that work with coffee capsules (kind of Nespresso) brand Caffitaly. Machine is simple but allows also cappuccino steam. The coffee is the best I drank in Thailand (for my Italian taste). If you can ensure a consumption of 200 capsule a month the machine is on loan for free. PS: a capsule is 25 Baht. Not so cheap
September 13, 201015 yr Author UK price is over 31,000 Baht. Is this for personal use ? Yes , I need a good machine at home here in Bangkok and have been reading a couple of reviews so I know that with the right beans and a grinder Ascaso will do the job. And I like to make the coffee myself instead of the fully automatic ones, have a separate grinder that gives me the best espresso. Good to hear that so many people have positive experiences with BonCafe so I'm looking forward to receive the machine this week, they also included free delivery, 2 kgs espresso beans, and free training course worth 4500 baht.
September 14, 201015 yr I agree with the reports, boncafe has good service and the Saeco Vienna is one of the most reliable ones (also according to a boncafe technician). Just had mine in for repairs after 7 years of daily use, within 2 weeks it was fixed for 2000 thb.
September 15, 201015 yr Also consider Gaggia for the same price (office and demo room is behind Central Chidlom). I have the Evolution and whilst it's not full auto, I enjoy controlling how much coffee to put in each time and which type. I'm a fussy barsteward when it comes to coffee and after buying some Thai coffee (Aroma brand) in the supermarkets and having it grounded there and then for me, this machine makes one the best cups of coffee (latte) I can find anywhere. I actually bought my machine reconditioned from the Gaggia shop in UK and carried it over here, but I'm not sure recon units are available in Thailand.
September 15, 201015 yr Gaggia is (was?) one of the leading brand of bar coffee machines in Italy. Very good quality.
September 15, 201015 yr 300 baht at MAKRO -- Maccona fine ground coffee -- works for me but I guess ...
September 17, 201015 yr Central Chitlom has the Gaggia Brera on sale for 39000thb reduced from 59000thb. It is actually a very good price for this machine as the current US price is US$1000.00. So its not such a big markup (Customs 40% on home use coffee machines). Good machine also.
September 17, 201015 yr Central Chitlom has the Gaggia Brera on sale for 39000thb reduced from 59000thb. It is actually a very good price for this machine as the current US price is US$1000.00. So its not such a big markup (Customs 40% on home use coffee machines). Good machine also.
September 17, 201015 yr Author I am now the happy owner of an Ascaso Uno Professional . It arrived yesterday and a nice lady from BonCafe installed it and gave me a short lesson. Also they included 2kgs of BonCafe arabica espresso beans, coffee flavours and a recipe book. Its easy to use , you just have to make sure that the temperature is ideal before making the coffee. I have no problems to recommend this machine , its maybe cheaper than other brands but quality is really good. .
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